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simPRO vs Urbest Comparison

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Overview

Category Leaders

simPRO is a powerful field service management software solution that helps trade contractors streamline operations to increase profits.

Urbest's collaborative job tracking platform allows organisations to seamlessly capture, organise, track and take actions...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$600/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(82)

5

4

3

2

1

51

17

4

3

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

4.7

(27)

5

4

3

2

1

21

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The software has been great and had performed as described. The integration team has been awesome as well.
The workflow in simPRO is quite comprehensive and yet logical. We love the ability to turn a lead into a quote... then track it into a job, and to an invoice and payment.
It is user friendly from both the administration and technician standpoint. My technicians are actually excited about using simPRO because it is straightforward and efficient.

Pros

And that is the essence of a good system where the whole community is involved and one can see how her/his issue is resolved in near real time.
Simple is key and that's the main adjective to it. KISS: Keep it Simple and Straightforward fits this software perfectly.
Customers are more satisfied. The property manager it lso is benefitting.

Cons

Nothing we were sold or told would work ended up working. This has been an extremely disappointing, costly and frustrating experience with SimPro.
Everything works 60% of what you need, Eforms is constantly broken, Simpro connect crashes and looses jobs.
Sometimes can be a little sluggish. We have been kicked offline a couple of times.

Cons

As said above, the reporting of problems is often a bottleneck in traditional systems whereby one will see the problem and will have to call/email/ or phone the helpdesk to report it.
From taking the decision to having it running, no more than a week passed by.
Integration with our existing CAFM is possible but the overlap of functionalities has made it difficult for our IS teams to draw the line.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features209
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Asset Management
  • Asset Tracking
  • Attendance Tracking
  • Audit Management
  • Auto-Responders
  • Automated Quoting
  • Automated Scheduling
  • Automatic Backup
  • Barcoding/RFID
  • Batch Processing
  • Bid Management
  • Billing & Invoicing
  • Bills of Material
  • Booking Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calibration Management
  • Cash Flow Management
  • Cataloging/Categorization
  • Change Order Management
  • Chat/Messaging
  • Check-in/Check-out
  • Chemical Management
  • Claims Tracking
  • Class Scheduling
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commercial Properties
  • Commercial/Industrial
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Time Tracking
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Event Logs
  • Expense Tracking
  • Facility Scheduling
  • File Storage
  • Financial Analysis
  • Financing Management
  • Fitting Management
  • Fixed Asset Management
  • For Commercial and/or Industrial Electrical Contractors
  • For Facility Management
  • For General Contractors
  • For HVAC Companies
  • For Schools
  • Forecasting
  • Forms Management
  • GPS
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Key & Lock Management
  • Kitting
  • Knowledge Base Management
  • Labor Cost Reporting
  • Labor Management
  • Labor Rates
  • Lead Management
  • Live Chat
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Company
  • Multi-Location
  • Multiple Projects
  • Multiple User Accounts
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Order Management
  • Overhead Costs Estimating
  • Overrun Reporting
  • Partial Payments
  • Payment Collection in the Field
  • Payment Processing
  • Payor Management
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Portfolio Management
  • Prebuilt Assembly
  • Predictive Maintenance
  • Preventive Maintenance
  • Pricing Management
  • Prioritization
  • Product Configurator
  • Product Identification
  • Production Cost Tracking
  • Productivity Analysis
  • Project Estimating
  • Project Management
  • Project Time Tracking
  • Projections
  • Purchase Order Management
  • QM/ABPro Interface
  • Quality Control
  • Quality Control Management
  • Queue Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Resource Management
  • Role-Based Permissions
  • Room Scheduling
  • Route Optimization
  • Routing
  • SMS Messaging
  • SSL Security
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Serial Number Tracking
  • Service History
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Support Ticket Management
  • Surveys & Feedback
  • Takeoff
  • Task Management
  • Task Scheduling
  • Technician Management
  • Tenant Portal
  • Tenant Tracking
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • URL Customization
  • User Management
  • Vacation/Leave Tracking
  • Vendor Management
  • Video Support
  • Warehouse Management
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features78
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Asset Management
  • Asset Tracking
  • Attendance Tracking
  • Audit Management
  • Auto-Responders
  • Automated Quoting
  • Automated Scheduling
  • Automatic Backup
  • Barcoding/RFID
  • Batch Processing
  • Bid Management
  • Billing & Invoicing
  • Bills of Material
  • Booking Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calibration Management
  • Cash Flow Management
  • Cataloging/Categorization
  • Change Order Management
  • Chat/Messaging
  • Check-in/Check-out
  • Chemical Management
  • Claims Tracking
  • Class Scheduling
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commercial Properties
  • Commercial/Industrial
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Contractor Database
  • Contractor Management
  • Cost Database
  • Cost Estimating
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Time Tracking
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Event Logs
  • Expense Tracking
  • Facility Scheduling
  • File Storage
  • Financial Analysis
  • Financing Management
  • Fitting Management
  • Fixed Asset Management
  • For Commercial and/or Industrial Electrical Contractors
  • For Facility Management
  • For General Contractors
  • For HVAC Companies
  • For Schools
  • Forecasting
  • Forms Management
  • GPS
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • IT Incident Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Key & Lock Management
  • Kitting
  • Knowledge Base Management
  • Labor Cost Reporting
  • Labor Management
  • Labor Rates
  • Lead Management
  • Live Chat
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Company
  • Multi-Location
  • Multiple Projects
  • Multiple User Accounts
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Order Management