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simPRO
4.2
(118)

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Streamline operations. Increase profits. Grow your business.

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simPRO Pricing

Pricing overview

Value for money rating

4.0

/5

118

Price starts from

154

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

AUD pricing, exc GST. Does not include implementation & training.

What users say

Especially for someone like me that is not a technological person to begin with. Thanks to her and team SimPro is making our lives easier, cost efficient and dependable.
We are hoping for continual development in the ease of use for tracking labor and time on the job, but overall, SimPRO does a great job of job cost management.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Product & Support

Reviewed 7 months ago

From the first contact with Simpro, they were excellent. [SENSITIVE CONTENT HIDDEN] who was great, came to see us and showed us what it could do for us, so having to consider very carefully following a failed software implementation with another provider, we decided to proceed with them. They weren't the cheapest but we got a good feel for the company and we haven't been disappointed. It wasn't an easy task transferring our data to Simpro and was very time consuming but has been completely worth it now it's up and running.

Pros

It's very user friendly and just works for our business

Cons

Occasionally we find there is no fix for something we want to change to suit our needs but there is usually a way around it and support are very helpful with suggestions. I am able to submit suggestions to a forum in which they consider putting changes in place if they can.

Vendor response

Hi there Pippa, we cannot thank you enough for your kind words and feedback! Success stories like this inspires our team everyday. We look forward to continuing our partnership. Wishing you all the best!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Out of date, overly complicated, unituotive.

Reviewed 19 days ago

It didnt start well as the original sales person made false claims about some of the features, to the point i refused to have any moe contact with them. and slightly blurred pricing on number of licenses will be charged at what point. also it turns out if you leave your data isnt your data. The one good thing was the person who took the training, just a shame it was such a poor software to train on.

Pros

getting rid of it. however to be fair the lovely person who took me through training was very good at training.

Cons

the entire user interface is exceptionally poorly designed. Navigating and making changes to anything was like working through outdated menu software from years gone by. if you forgot to press save you loose it. I raed the reviews before purchasing and it was a common theme that it was difficult to use but worth it in the end. Well maybe it is but there are many other options out there that dont make you go around the houses and walk over glass to get to ther side of the road. why go through that pain when other much more user friendly better set out and intuitive systems exist.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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simPRO as a paperless program

Reviewed 7 months ago

We find we are not losing job cards anymore which means we get to charge out every job that is complete. But we still have to manually check jobs that the technician may not have used the correct status. This can be a bit frustrating and time consuming. Invoicing is very easy and great to be able to delete one if it needs improvements or change the charge to customer etc. Copying jobs is another great...

Pros

Great to change to Cloud Based product. Customer support is the best. Nice to be able to talk to real people and have them remote in and help with issues.

Cons

Not being able to keep any other modules open other than Jobs Quotes Purchase Order Receipts Invoices. It would be great to keep the People, Schedule Catalogue Invoices Utilities and Reports open in tabs at the top. I have to duplicate the pages in case I get a phone call and have to enter a new job or do a customer query otherwise I have to re-start my report, for example, all over again. simPRO is not very comfortable being duplicated. Dealing with stock is extremely difficult and transferring Work notes and Technician notes over to another job if the Electrician has written in wrong job or cost centre. Some reports are not suitable and you cannot customise a report beyond the parameters it was created from.

Vendor response

Hi there Allison, thank you so much for this feedback. We are so happy to hear about your experience with our support team. They are always happy to assist in any way possible! We really appreciate the insight into some of your frustration. We always encourage our customers to add their thoughts and ideas to our Ideas Portal. Every idea submitted is reviewed by our simPRO team. Currently most of the "Top Ideas" on the ideas portal are in progress or committed to, and we look forward to sharing these features with the community soon. Thank you again for the feedback!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SimPRO and ProSec Integration

Reviewed 3 years ago

SimPRO is a great tool to use for the type of business we operate. It helps us manage material and labor costs very effectively. Once you are properly trained and understand how the system works, preparing quotes is quick and the documents are professional looking.

Pros

Job costing is an important concern for us and SimPRO does an excellent job of tracking job costs. We are hoping for continual development in the ease of use for tracking labor and time on the job, but overall, SimPRO does a great job of job cost management.

Cons

Seems clunky and non-intuitive at first and training from SimPRO after the initial roll out is not complimentary and quite costly. Also, there are some features that I wish could be improved, such as contract / agreement integration and a more intuitive way to find / locate jobs on the fly using the mobile app. I am looking forward to the rollout of the new SimPRO Mobile app, which may address the later concern.

Vendor response

Hi Robert, thanks for your feedback. We're glad that simPRO has helped your business with job costing. Regarding searching for jobs, the new simPRO Mobile app not only eases tracking of labor time, but it also allows users to search for jobs that are scheduled or assigned to you and all pending and progress jobs. Check out this page for more details: https://www.simpro.us/solutions/simpro-mobile. We...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SimPro Suite is a CRM that Provides a Great Software and Excellent Supprt

Reviewed 3 years ago

All clients and leads are easily entered. The site locations are very important since we may deal with a Property Management firm, that has several sites. Each site a specific entity, ie., LLC or related corporate entity. Sites have different Property Managers, Building Supers and in many cases different Purchasing Managers and Account managers.

Pros

Our company, Tesco Fire Services, Inc., has been using SimPro for several years. As a sales and marketing manager, I used SimPro as a tool for leads, prospects and eventually clients. It worked fine for me. Implementation Consultant with SimPro visited our office a few weeks ago and introduced me to so much more SimPro has to offer. She showed me all I was missing and how to make SimPro more effective...

Cons

I could lie and make something up, but that would be counterproductive. I like SimPro the way it is.

Vendor response

Hi John, thank you for your glowing review of simPRO! We are thrilled to hear that simPRO has been helpful for you over the years. We are also happy to hear your praise for our Implementation Consultant. If you ever need help with any simPRO features, be sure to visit the simPRO Helpdesk (https://helpdesk.simprogroup.com/) to contact Customer Support or to access our Help Guide resources. Best, Team simPRO

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The best software I ever got, been using a year and has transformed my business.

Reviewed 5 years ago
Pros

I have tried all of them and this is truly cloud based, it keep all my suppliers, customers, employees and subcontractors details in one place and tracks all reminders like contracts and certificates and suppliers insurances and training need. The quoting system is the best we have used and it produces great looking quotes very easily. Once you have secured a project costing a job from labour to materials...

Cons

Word processing could be slicker but there is an easy Work around. Rest of bugs they have resolved, it gets constant updates and upgrades.

Vendor response

Hi Carl, wow! Thank you so much for your detailed feedback. We¿re so happy to see just how much our business has helped you, and how satisfied you are with our service. With regards to your comments on Word processing, feel free to contact our support team on 0800 622 6376 if you require assistance, otherwise, please don¿t hesitate to head over to our Ideas Portal (which can be found at http://helpguide.simprogroup.com/Content/simPRO-Ideas-Portal-Guidelines.htm) to put your suggestions in about how we could improve! From, Team simPRO.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great experience overall! Amazing staff, especially training and support team!

Reviewed 5 years ago
Pros

Unlike a lot of other job management software we looked at, simPRO offers in-person training and live US support. The software itself is robust and offers plenty of functionality for our painting business, but it really comes down to the training and continued support. We looked at some cheaper options, and although training was an additional expense, it was worth every penny. Without the training, we would have been lost and unable to use the software. The trainers are great and keep training light and are knowledgeable business consultants. Highly recommend!!!

Cons

The user interface and dashboard are a bit dated, but I know the development team is working on updating in the future. Other than that, no complaints! SimPRO runs our whole painting business operations and workflows.

Vendor response

Hi Justin, thank you for your review. We¿re always happy to see businesses take advantage of our training and support, and even happier when it leaves them feeling confident and satisfied. If you¿ve got any suggestions for further development and improvement of our product, please don¿t hesitate to head over to our Ideas Portal (which can be found at: http://helpguide.simprogroup.com/Content/Welcome.htm). As always, we appreciate the feedback! From, Team simPRO

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic, business has been able to grow with zero additional admin cost.

Reviewed 5 years ago

Too many benefits to outline. it has helped us streamline our business and really push forward. I cant recommend simPRO enough. Now that more features are being developed it is getting stronger and stronger,

Pros

The system is user-friendly and very easy to navigate. They have a great support team that are always available. An open API has allowed us to link the system with other software like Xero, Ground Plan and especially Allsaved Mobile.

Cons

The schedule needs work.

Vendor response

Hi there, thank you for your kind words. We are glad to hear that our service is helping you to improve your business, and glad to hear that you are satisfied with our solutions! With regards to your suggestions for improvement, please do not hesitate to head over to our Ideas Portal (which can be found at http://helpguide.simprogroup.com/Content/simPRO-Ideas-Portal-Guidelines.htm) to lodge your suggestions! We really value our customer¿s ideas and contributions. From, Team simPRO

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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You will be sold a dream

Reviewed a year ago

If you are a small business without several administration staff DO NOT PURCHASE this product. Their sales people will sell you a dream and promise you the world. When it comes down to the training and implementation ( Which for me was a contractor, not a Simpro employee ) you will quickly watch the promised features and dreams fall away in front of your eyes. My trainer, who I admit was great, did mention that Simpro sales people had been promising things that weren't able to be met by the trainers. If you are a small contractor looking to make the step into a software package, I would highly recommend Fergus or Tradify. They lack a few features but believe me, they will out perform Simpro 10x in ease of use, layout and cost.

Pros

There are some good features to this software, and on paper it works amazingly. A few stand out features for me are: - Inventory management - Asset Management - Would be great for large scale project management - Integration

Cons

- Complications with the app syncing. The app will not automatically refresh itself so every-time there is a change you will need to have all your staff update their app - Expense, be prepared for implementation to cost thousands of dollars. - Overall SMUG (Im right you're wrong) attitude you will receive from many of their staff - Their timesheet functionality is poor, they tell you you can use these...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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So many uses

Reviewed 3 years ago
Pros

I love being able to integrate all the processes, from my technicians time, to purchase orders, to inventory tracking, and customer asset management. Simpro offers a robust system, with more features than we will probably ever be able to use.

Cons

As our company has grown, we have had to add several users, causing what was a reasonable price to be quite expensive now. Technicians and sales app doesn't always cooperate especially in areas of poor cell service.

Vendor response

Hi Nicole! Thank you for your review! We're glad to hear that you have been able to integrate your processes with simPRO. In regards to issues with cell service, our updates to simPRO Mobile allow you to work offline and then sync your information once your connection is re-established. If you continue to have issues or if there is anything else we can assist with, please reach out to simPRO Customer Support via online chats or phone. Best, Team simPRO

Overall Rating
  • Value for money
  • Ease of use
  • Features
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Transformational. Easily the most impressive application I've come across in recent years.

Reviewed 5 years ago

I am actively recommending simPro across my newtork of trusted partners.

Pros

The coherent integration of capabilities ' functionality across the full E2E process, from: initial customer contact; through estimating; execution (delivery); invoicing; seamless integration with Xero. Optimises workflow ' scheduling; reduces cost; reduces risk (audit trail; H'S); removes paper; removes duplication; increases transparency across the business; improves return on all assets ' resources...

Cons

No cons were added to this review

Vendor response

Hi there Richard, thank you so much for the kind feedback. It is great to hear that we are providing you with a service that is beneficial to your business and your staff! It¿s also great to hear that you are referring our service to your network. From, Team simPRO

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Software & Great Price

Reviewed 2 years ago

Our experience has been great so far. A few hiccups with our accounting department & Quickbooks. But, for the service & installation departments it has really helped with efficiency in getting the work done, invoiced & collected.

Pros

I like that all of the information about each job is consolidated in one place & easy to understand.

Cons

There is nothing that I really don't like or am unhappy with. And the software is always improving!

Vendor response

Hi Meridyth, thank you for taking the time to review simPRO! We're happy to hear that you've had a positive experience with our software! Best, Team simPRO

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Simpro Review

Reviewed 7 months ago

No easy manual to follow. Have to do online training to learn how to do something or have to reach out for help. Help guides are not available for every scenario. Easier to learn MYOB than Simpro because of the lack of a look up manual of how to do something.

Pros

Once set up quoting is easier. Scheduling helps with knowing where all staff are. However it is a full time job for one person just to keep everything right in simpro.

Cons

Not all information goes to the right place. You think receipts of goods purchased are going to jobs but are not all the time. It does not automatically update the cost price on the job so if you do not activate updates the actual cost is not recouped in invoicing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This product is transparent and very easy to use, so much support is available.

Reviewed 5 years ago

Being able to record, trace and update all invoices, stock movements and payments etc

Pros

Every thing is traceable, if you make a mistake you can easily fix it, being able to import and export information via csv files is time saving, it is a great compliment to Xero software

Cons

I would like to be able to go back a screen by pressing the back arrow. It would be good to be able to copy & paste jobs and cost centres when scheduling staff timesheets

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent choice

Reviewed 2 years ago
Pros

simple to use. Loaded with features and makes work easy to do again

Cons

Only main issues is the price compared to others. But you get what you pay for!

Vendor response

Hi Mike, we appreciate your positive feedback! Best, Team simPRO

Overall Rating
  • Value for money
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Simplified work flow.

Reviewed 4 years ago
Pros

I like the functionality of the quotes and cost centers. It make the estimate easier to understand.

Cons

I would like to have more flexibility in the design of the page layouts. Currently the software is very limited.

Vendor response

Hello Pascale, It¿s great to hear that we have made your estimating systems easier. With regards to your suggestions for the page layouts, please don't hesitate to head over to our Ideas Portal (http://helpguide.simprogroup.com/Content/simPRO-Ideas-Portal-Guidelines.htm) where you can send your advice to our team directly. As always, we appreciate the feedback! From, Team simPRO.

Overall Rating
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  • Ease of use
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We have been able to increase staffing numbers and turn over without increase admin

Reviewed 5 years ago
Pros

Its easy to use, our staff can use it on the road. we can invoice same day. We can import supplier invoices directly into our cost centre

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
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Very Poor

Reviewed 4 years ago

Do not use it

Pros

The promise of what it could of been. It has potential and we trialed it for a while. We like the fact that everything is on one place, ie customers staff and costs.

Cons

Expensive as you have to sign up with full training and access to trial it. Very expensive mistake as we could not get it to work reliably

Vendor response

Hi Peter, it’s very disappointing to hear that you feel our solutions did not match your business needs. We pride ourselves on working with our customers to ensure that our solutions work optimally for them, their team and their business. We’d like to direct you to please contact your closest simPRO Customer Success team (their details can be found here: http://helpdesk.simprogroup.com/) so that we can discuss your feedback and how to better improve your satisfaction with simPRO’s solutions. Looking forward to speaking with you soon! From, Team simPRO.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Rovac

Reviewed 7 months ago

Very good so far

Pros

Cost tracking is very important to us and this works very well

Cons

Timesheet control is a bit clumsy and not easy to input

Vendor response

Hi there Rob, thank you so much for this wonderful review and feedback. We are so happy to hear that simPRO has been a great fit for your workflows and has helped your business keep track of cost. This feedback is so important to us, and we are looking forward to continually supporting your business growth!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SimPro

Reviewed 2 years ago

It is much better Job cost then we have used before

Pros

It is easy and the reporting is pretty good

Cons

There are a few quirks we are still working out

Vendor response

Hi Margo, thank you for your review! If you ever need additional assistance, visit the simPRO Helpdesk (helpdesk.simprogroup.com) to contact Customer Support or to access our Help Guide resources. Best, Team simPRO

Overall Rating
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Convoluted management system - what a dogs breakfast

Reviewed 3 years ago

Have to double check everything - over complicated

Pros

the sales pitch !

Cons

cost thousands to set up and didn't do a thing as easy as promised allot of time money wasted here - look elsewhere

Vendor response

Hi Matthew, Thanks for your feedback. Our Account Management team would like to work with you to help you get the most out of simPRO. Please reach out to us at support@simpro.com.au. Best, Team simPRO