Orion Software Features

Customization Inventory Tracking Options Sub-Rental & Repair Management

Ease of Use Inconsistent Functionality Between Windows/Modules

Hello Mike, We thank you so much for taking the time out of your busy schedule to give us your feedback! It is such a pleasure to hear first-hand, what a positive impact our software has had on your business and its daily operations, processes and profits. We do have a FULL ERP accounting solution available should you decide to make the leap from Quickbooks one day! Your constructive comments are a great asset as they assist us enormously in making future changes and/or improvements within the software! As well, we are always willing to lend a extra hand when you need it! Please reach out to us if you require a little extra training on a particular feature or topic; our dedicated specialists will more than happy to assist.

easy to use and allows for great integrations with other apps and customization if you have some technical background.

its still on its early stages and some features are not fully developed. however, noting their interest to learn from their customer's feedback i see great potential in the years to come

Thank you for the kind and honest feedback. We are so glad to hear that your experience with both the software and the Orion team, has been such a positive and rewarding one! We are happy to hear about the positive impact it has had on your business and we certainly appreciate your eagerness to learn and work with us. While Sirius e is not considered to be a veteran in the software industry, it has definitely earned its spot as being reliable, trusted and user friendly since its development years ago. Orion Software as a company has many more years rental industry experience. Sirius e is built on that experience! As new features are constantly evolving within the software as per our users' requests, we look forward to your insight and will certainly take it to heart!

Really visual and helpful, as well as fairly easy to use. Transactions and client accounts are easy to manage.

-Customer Support seems understaffed. Takes too long for them to get back to us even if it is urgent. When we send a notification for an issue, they take too long to get back to us. Sometimes they don't even acknowledge the receipt of the email. There is no followup on open tickets or updates from the support team, even when the ticket has been resolved. All of the agents are great and really helpful...

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Hello Chino, We thank you for taking the time to review our product and give us your insight on the experience! We are pleased to announce that in the very near future, we will have a new and improved support portal that will allow for smooth and efficient tracking and managing of any of your requests! As well, we will be offering a New Features section that will keep you in the loop on any new features or modifications made within the software! We knew that we did need to improve on the communication side and we feel that this process will have a tremendously positive impact on the Customer Experience!

Ease of use. Clear and visible format. The program is great overall. It took quite some time to work out all the issues in the beginning, but it's definitely come up from where we started.

Program is slow at times. Errors occurring randomly (but not as often now) Time it takes to get support back on issues. We pay for "Elite" Support and still have a 2 - 3 day wait time to get a response sometimes.

Hello BJ, Thank you for taking the time out of your busy schedule to give us your feedback which is so crucial to our business! We are glad that you have taken such a great command of the software as a SUPER user. Any obstacles of a technical can be promptly addressed by a support team member who will gladly assist! We have noticed through past experiences that any speed related obstacles are...

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Sirius E offers an abundance of valuable features to quickly identify costs, looks up transactions, and manage both rental and sales transactions. The program is easy to learn and easy to use. The best feature is their support and development team. They listen to their clients and continuously add new, valuable features to help us manage remain focused on our business. They offer excellent customer support, a key component to keep business moving.

More reports for management needed. Sirius pro offered reports that we used frequently to monitor business that are not available in Sirius, yet.

Hello Mark, Thank you for taking the time to provide us with this valuable feedback. We are glad to hear that you enjoy most of Sirius e's features. We are happy to inform you that our application offers over 70 standard reports and graphs, combined with a powerful report designer tool. We would be glad to provide further support should you ever want to learn more about this feature. We're just a quick phone call away.

Once you learn it's many features, it is very intuitive and fluid in execution. It communicates fairly well amongst its different transaction operations.

I am disappointed that I cannot attain a correct grand total, at times, with PO's, due to lacking 1 more decimal place in the list price on the PO itself, or on the purchase tab on items management, there needs 2 more decimal points in the listed and last listed cost fields, I have to round up to make the last cost be factual. And then I have to try to resolve the issue on the PO end ( see 1st listed con...)

Hello Terry, We are glad to see that you have excelled at using some of the key features of the software and can benefit from them in such a tremendous way! We thank you so much for taking the time to write this review and will are currently taking this into consideration as we are always in the process of reviewing and making positive modifications to our rental solution.

- A lot of options and functionalities - Possibility of integrated accounting

- It takes a lot of time to open

Thank you Jerome, we are happy to read that you like the functionalities. In particular the self service with RFID is a great evolution of our suite of products. Thank you for your contribution.

Flexible enough to query the data in many various applications. It provides critical info regarding status, location, utilization, maintenance, status in transit, rates, revenue and R.O.I. from individual branches and/or consolidated reports.

This program is way smarter than I am, and I'm still working on improving my skills.

Hello Warner, We are thrilled to hear that our software solution has been so helpful and that it has had such a tremendously positive impact on your business! We truly do value the partnership we have established with both yourself and Airtool over the course of the past few years and we look forward to working together as we evolve. We are always looking for new ideas and feedback from Sirius e users and we invite you to share yours with us! Lastly, our software is indeed quite "intelligent" as YOU are ! We can definitely assist you with any questions and/or advanced features you may want to get better familiarized with.

The versatile searching abilities of the program are great, finding and filtering via the dashboard are extremely helpful.

The inventory and accounting side of the program needs some attention. Also reporting, many of the reports that we would like to see are not readily available and would need to be created.

Hello Chris, We certainly appreciate your feedback! We are glad that your experience has proven to be generally a positive one and that our software has had a good impact on your daily operations and growth. We would be pleased to discuss any concerns that you may have with respect to reports, accounting or inventory control and we will address them with the attention they deserve! Many thanks!

A lot of features to help with daily operations of inventory control between branches.

Some restrictions on reporting and accounting - still learning.

Hello Gill We thank you for your comments and look forward to our continued partnership! We would be happy to offer you more insight with respect to more advanced features and functions within the software.

It is a complete software, both in terms of inventory management, maintenance management, transport, accounting, wireless application, .... Not to mention the quality / price ratio, much cheaper than the competition!

Nothing except that this software is available for all our competitors!

Thank you Marco for your review. It¿s a pleasure to continually enhance our solutions to improve the value for money.

in the long run it will save us time and money knowing where our stock is at all times.

just a few extra steps than the current software we have but it provides a lot more.

Thank you, Maurice! We sincerely appreciate your taking the time to review Sirius e. It was our absolute pleasure meeting with both yourself and the Casa D'Eramo team and we are so glad that you saw the value in our additional assistance. We are glad that our software solution is helping to manage your rentals both quickly and efficiently!

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Hello Don, We thank you for your feedback! We are so happy to see and hear that the software has had such a positive impact on your business.

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Hello Colleen, I am very sorry to hear of your not-so-positive past experience. Please allow us to make it up to you! We have a completely new redesigned rental platform that is state of the art and revolutionary in the rental software world. You may contact us at support@orion-soft.com

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Hello Lucy, We thank you so much for taking the time to review our software solution! We are thrilled to see the many benefits that you have experienced because of our product and we are thrilled to have you as a valued customer!

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Hello Mr. Richards Thank you for your honest feedback. Quite some time has passed since this review was posted. We invite you to please express your most recent comments and how this software has helped you manage your business.

This software is made for rental equipments and allows to follow it on projets easily to bill correctly our clients

It is hard for an individual without the support of the company to customize reports and information

Thank Felix, we developed the rental project invoicing over many years and we are very proud to see that it¿s helpful to our customers. We are always open for suggestions.