SkyBoss Features

SkyBoss

Cloud-based field management for the service provision trade

4.57/5 (21 reviews)

Competitor Feature Comparison

API
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Audit Trail
Automated Scheduling
Availability Indicator
Bid Management
Billing & Invoicing
CRM
Calendar Management
Call Center Management
Call List Management
Call Monitoring
Call Scripting
Check Processing
Chemical Management
Client Management
Compensation Management
Compliance Management
Contact Database
Contract/License Management
Credit Card Processing
Customer Accounts
Customer Activity Tracking
Customer Database
Customer History
Customer Management
Customer Profiles
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Digital Signature
Dispatch Management
Document Imaging
Document Storage
Drag & Drop
Electronic Payments
Electronic Signature
Employee Management
Employee Scheduling
Equipment Management
Equipment Tracking
Estimating
File Storage
For Commercial and/or Industrial Electrical Contractors
For HVAC Companies
GPS
Geographic Maps
Historical Reporting
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Invoice Processing
Job Costing
Job Management
Job Scheduling
Job Tracking
Lead Management
Location Tracking
Maintenance Scheduling
Mobile Access
Mobile App
Mobile Payments
Mobile Signature Capture
Monitoring
Multi-Location
Online Time Clock
Payment Collection in the Field
Payment Processing
Payroll Management
Pest Activity Tracking
Pesticide Usage Tracking
Preventive Maintenance
QuickBooks Integration
Quotes/Estimates
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Recurring Appointments
Reminders
Remote Access/Control
Reporting & Statistics
Route Optimization
Routing
SMS Messaging
Sales Reports
Scheduled / Automated Reports
Scheduling
Self Service Portal
Service History
Skills Assessment
Status Tracking
Task Scheduling
Technician Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timesheet Management
Transaction History
Transaction Monitoring
Work History
Work Order Creation
Work Order Management
Workflow Management
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API
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Audit Trail
Automated Scheduling
Availability Indicator
Bid Management
Billing & Invoicing
CRM
Calendar Management
Call Center Management
Call List Management
Call Monitoring
Call Scripting
Check Processing
Chemical Management
Client Management
Compensation Management
Compliance Management
Contact Database
Contract/License Management
Credit Card Processing
Customer Accounts
Customer Activity Tracking
Customer Database
Customer History
Customer Management
Customer Profiles
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Digital Signature
Dispatch Management
Document Imaging
Document Storage
Drag & Drop
Electronic Payments
Electronic Signature
Employee Management
Employee Scheduling
Equipment Management
Equipment Tracking
Estimating
File Storage
For Commercial and/or Industrial Electrical Contractors
For HVAC Companies
GPS
Geographic Maps
Historical Reporting
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Invoice Processing
Job Costing
Job Management
Job Scheduling
Job Tracking
Lead Management
Location Tracking
Maintenance Scheduling
Mobile Access
Mobile App
Mobile Payments
Mobile Signature Capture
Monitoring
Multi-Location
Online Time Clock
Payment Collection in the Field
Payment Processing
Payroll Management
Pest Activity Tracking
Pesticide Usage Tracking
Preventive Maintenance
QuickBooks Integration
Quotes/Estimates
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Recurring Appointments
Reminders
Remote Access/Control
Reporting & Statistics
Route Optimization
Routing
SMS Messaging
Sales Reports
Scheduled / Automated Reports
Scheduling
Self Service Portal
Service History
Skills Assessment
Status Tracking
Task Scheduling
Technician Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timesheet Management
Transaction History
Transaction Monitoring
Work History
Work Order Creation
Work Order Management
Workflow Management
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API
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Audit Trail
Automated Scheduling
Availability Indicator
Bid Management
Billing & Invoicing
CRM
Calendar Management
Call Center Management
Call List Management
Call Monitoring
Call Scripting
Check Processing
Chemical Management
Client Management
Compensation Management
Compliance Management
Contact Database
Contract/License Management
Credit Card Processing
Customer Accounts
Customer Activity Tracking
Customer Database
Customer History
Customer Management
Customer Profiles
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Digital Signature
Dispatch Management
Document Imaging
Document Storage
Drag & Drop
Electronic Payments
Electronic Signature
Employee Management
Employee Scheduling
Equipment Management
Equipment Tracking
Estimating
File Storage
For Commercial and/or Industrial Electrical Contractors
For HVAC Companies
GPS
Geographic Maps
Historical Reporting
Inventory Control
Inventory Management
Inventory Tracking
Invoice Management
Invoice Processing
Job Costing
Job Management
Job Scheduling
Job Tracking
Lead Management
Location Tracking
Maintenance Scheduling
Mobile Access
Mobile App
Mobile Payments
Mobile Signature Capture
Monitoring
Multi-Location
Online Time Clock
Payment Collection in the Field
Payment Processing
Payroll Management
Pest Activity Tracking
Pesticide Usage Tracking
Preventive Maintenance
QuickBooks Integration
Quotes/Estimates
Real Time Data
Real Time Notifications
Real Time Reporting
Real-time Updates
Recurring Appointments
Reminders
Remote Access/Control
Reporting & Statistics
Route Optimization
Routing
SMS Messaging
Sales Reports
Scheduled / Automated Reports
Scheduling
Self Service Portal
Service History
Skills Assessment
Status Tracking
Task Scheduling
Technician Management
Third Party Integrations
Time & Expense Tracking
Time Tracking
Timesheet Management
Transaction History
Transaction Monitoring
Work History
Work Order Creation
Work Order Management
Workflow Management
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Mobile apps

iOS App


10 reviews

Requires iOS 9.0 or later. Compatible with iPad.

Android App


0 reviews

SkyBoss Feature Reviews

16 reviewers had the following to say about SkyBoss's features:

Eric D.

Skyboss has really made tracking invoices and getting data reports a breeze

2018-06-04

Easier invoicing, sales numbers, inventory tracking, marketing tracking, FREE PRICE BOOK (this is huge, this can be a couple thousand dollars if you try to purchase this through the web), and so many more.

Pros

We had a lot of trouble keeping track of specific data sets like average price per ticket and sales volumes per technician.

Cons

Luckily, Skyboss implements a feature "Pend Complete" so that office staff can check every invoice for accuracy before it is emailed to the customer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SkyBoss


Thanks for positive review Almighty Rooter!

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Jason V.

I was very excited that Skyboss offered the features that I needed!

2018-05-18

It has allowed us to create a work flow process geared around the software

Pros

Good communication with customers, Love the inspection reports!

Cons

Tech's have to use Ipad only. Need to at least be able to log in via web browsers under tech account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from SkyBoss


Thanks for the great review Jason! We will be expanding mobile functionality to address your cons soon!!!

Read more
Stacy B.

Amazing Customer Support

2017-12-22

For me, it just wasn't working out for my type of business which is HVAC which has many form requirements. I can see SkyBoss becoming a staple system for others as it has many great features, just not quite there yet for what I specifically need. Again, I'd recommend SkyBoss and their amazing customer service to anyone, but it is a system still in it's growth stages.

Pros

The app itself is great for companies starting out and would like to be able to track each job or established companies that use features like loyalty programs, dispatching, paperless invoicing/estimating, private notes, computer & iphone/ipad integrations, importing price lists/quickbooks info, etc.

Cons

SkyBoss is still a work in progress. I give them thumbs up for their efforts and always updating and pushing bug fixes. There are minor bugs still being worked out, some of which can be worked around.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Billy P.

Best Service Software On The Market!

2019-08-21

Taking our technicians to the next level of customer service!

Pros

Customizable, Flexible, and the best support system

Cons

The only con to this amazing software for our company of 16, is that we didn’t find it sooner!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Casey B.

Okay overall

2017-03-08

Get what you pay for. Not a full system to run your business. Ease of use is good for scheduling. Lots of error codes in the daily use

Pros

Customer service is great during Pacific time business hours

Cons

Difficult to send an estimate and then delete non purchased items for invoicing. To put job notes of work done, they need to be entered into the recomendations box.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Great system to run your business with!

2018-04-16

Pros

SkyBoss is very innovative yet easy to use and makes organization a breeze.

Cons

Upon our first use there were a few glitches with freezing and clicks taking you to the wrong page at time but since the updates I have not encountered any issues and am well pleased.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Scott G.

I feel like I got taken by a con artist

2017-09-02

I learned to go with a reputable company

Pros

They had a good idea and if software gets completed and price becomes transparent and competitive with service titan, it would probably be a great product.

Cons

Price changed unexpectedly to a lot higher amount than advertised after you invest a lot of time and money.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
April A.

Outstanding

2019-08-21

Every time I have trained with the rep, I’ve learned so much.

Pros

User friendly. Creators thought of everything to operate a plumbing business they way it should be..

Cons

Haven’t found any yet! Everything has been good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Davis H.

All around great people to work with.

2019-01-30

The best customer support hands down.

Pros

I’m an electrician and I like the fact that the software is more geared toward trades guys. There are a few things that I wish the software had but hopefully it’s in the works.

Cons

Learning all the time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mary A.

So many features I haven't even navigated the complete program!

2016-06-08

I'm sure Brian at skyboss is going crazy with all my phone calls, this program is really unlike any program I ever used, I signed up with skyboss because I had to travel to take care of a family member across the country and needed to keep track of all my techs and supervisors i.e.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Steve B.

SkyBoss business software has improved our cash flow and streamlined the process of doing business

2018-08-14

Custom quotations are a breeze, we use it ALL the time. Sending estimates and converting them to jobs is simple and great.

Pros

Functionality. Simplicity of use despite underlying power. A team that is committed to continuous improvement of features, who respond to client requests. A team that helps when help is needed. And a reason based hope that this software is going to take their clients into future wonderful best business processes and practices.

Cons

They made me go Apple, no android available. Guess that has helped me in some ways though. A few bugs now and then, just like people have.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Val C.

Amazing program

2016-06-08

Skyboss, has been very easy and very detailed and because of that Im able to enter calls and dispatch a lot faster which makes my job way easier...

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Shanty P.

SKYBOSS IS AWESOME!!

2016-06-08

Makes my job of scheduling appts so fast and easy. Definitely recommend to every CSR out there!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Branden S.

The best dispatching software on the planet.

2016-06-06

Its supper easy to use and does more then I expected.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anthony V.

Great Software wish I would of found this software years ago.

2016-05-25

Love the scheduling ,easy to use and I hate computer stuff.Customer service is fast and always there and they are always looking to getting better with there updates .

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from SkyBoss


Thank you for the great review!

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Rudy R.

Great Software

2019-10-23

Great customer support, ease of using the program, user friendly!

Pros

Easy to use, user friendly great asset to our company!

Cons

Nothing! We love the entire program it works great with our business model!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more