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Smart Service vs Assignar Comparison

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Overview

Category Leaders

Smart Service adds scheduling, dispatching, customer management, work orders, billing, and more to QuickBooks, making it...

Assignar is operations management software for the construction trade, delivering project scheduling, dispatch, form collection,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

134

93

20

6

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.9

(46)

5

4

3

2

1

41

5

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Overall, software is awesome I have wonderful experience and the software helped our company a lot of effective workforce management.
The ease of moving jobs and seeing jobs, the interaction with Quickbooks is superb. Customer Support is great, the guys are quick to fix any issues plus very helpful in explaining features.
The ease of remote login by Smart Service in an awesome feature. They can see exactly what the issue is.

Pros

She has been of great assistance in our transition and continues to give great support. She's quick to respond has great knowledge and is kind, courteous and will to help with all our needs.
Since using this software it has freed up lots of time allowing us to focus on other things than just the daily running's of the business. The team are super friendly and helpful.
Forms are easily accessible on the spot, making communication easier as well. The support team at Assignar have also been fantastic helping us get set up & guiding us through questions along the way.

Cons

At the time, we had already signed up for a competitors software package, but I was unhappy with it's difficulty of use and lack of some features.
Forget about it, unless you cheat the system and create two jobs-- one that is the real job for your employee and charges nothing, and one that only your accountant uses.
Serious security flaws that let your techs email your hard earned customer information to their personal email or worse yet your competitor with no tracking.

Cons

No push notification to fieldworkers of their expiring licenses and inductions. We are not able to manage fieldworker availability.
It is difficult to obtain a negative comment towards the product since its complexity gives you the optimization of all the tasks and a better work management.
The lack of customisation for company branding is not ideal. We would like to add our company logo to Forms as they are sometimes sent to our clients.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features81
  • 360 Degree Feedback
  • Accounting Integration
  • Alerts/Notifications
  • Archiving & Retention
  • Asset Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Availability Indicator
  • Bid Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Budget Tracking/Job Costing
  • CRM
  • Change Order Management
  • Charting
  • Chemical Management
  • Chemical Usage Tracking
  • Client Management
  • Clock In / Out
  • Commercial
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Digital Signature
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • ERP
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Environmental Compliance
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Feedback Management
  • File Storage
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • Forms Management
  • GPS
  • Gantt/Timeline View
  • Geolocation
  • HIPAA Compliant
  • Heatmaps
  • ISO Compliance
  • ISO Standards Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Labor Forecasting
  • Lead Capture
  • Lead Management
  • Leave Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Mobile Time Tracking
  • Multi-Location
  • Multiple Projects
  • OSHA Compliance
  • OSHA Recordkeeping
  • Offline Access
  • Offline Time Tracking
  • Online Time Clock
  • Online Time Tracking
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Permit Management
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Preventive Maintenance
  • Project Management
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Property Layouts
  • Punch card
  • Purchase Order Management
  • QM/ABPro Interface
  • Quality Assurance
  • QuickBooks Integration
  • Quotes/Estimates
  • RFI & Submittals
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Rescheduling
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Risk Assessment
  • Risk Management
  • Routing
  • SMS Messaging
  • Salt System Management
  • Scheduling
  • Self Service Portal
  • Service History
  • Skills Tracking
  • Subcontractor Management
  • Summary Reports
  • Supplier Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Variable Workforce
  • Version Control
  • Work Order Creation
  • Work Order Management
  • Total features124
  • 360 Degree Feedback
  • Accounting Integration
  • Alerts/Notifications
  • Archiving & Retention
  • Asset Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Availability Indicator
  • Bid Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Budget Tracking/Job Costing
  • CRM
  • Change Order Management
  • Charting
  • Chemical Management
  • Chemical Usage Tracking
  • Client Management
  • Clock In / Out
  • Commercial
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Digital Signature
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • ERP
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Environmental Compliance
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Feedback Management
  • File Storage
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • Forms Management
  • GPS
  • Gantt/Timeline View
  • Geolocation
  • HIPAA Compliant
  • Heatmaps
  • ISO Compliance
  • ISO Standards Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Labor Forecasting
  • Lead Capture
  • Lead Management
  • Leave Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Mobile Time Tracking
  • Multi-Location
  • Multiple Projects
  • OSHA Compliance
  • OSHA Recordkeeping
  • Offline Access
  • Offline Time Tracking
  • Online Time Clock
  • Online Time Tracking
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Permit Management
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Preventive Maintenance
  • Project Management
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Property Layouts
  • Punch card
  • Purchase Order Management
  • QM/ABPro Interface
  • Quality Assurance
  • QuickBooks Integration
  • Quotes/Estimates
  • RFI & Submittals
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Rescheduling
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Risk Assessment
  • Risk Management
  • Routing
  • SMS Messaging
  • Salt System Management
  • Scheduling
  • Self Service Portal
  • Service History
  • Skills Tracking
  • Subcontractor Management
  • Summary Reports
  • Supplier Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Variable Workforce
  • Version Control
  • Work Order Creation
  • Work Order Management

Integrations

  • Total integrations4
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations10
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Smart Service vs. Assignar

See how Smart Service and Assignar stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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