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Smart Service vs Assignar Comparison

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Overview

Category Leaders

Smart Service adds scheduling, dispatching, customer management, work orders, billing, and more to QuickBooks, making it...

Assignar is operations management software for the construction trade, delivering project scheduling, dispatch, form collection,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

134

93

20

6

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.9

5

4

3

2

1

42

5

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The software is great for what we need it for and the customer support is next to none. We are very pleased with smart service.
Extremely user friendly, fast and reliable, customer care is attentive and extremely helpful, we can't say enough good things about it.
It also makes keeping up with our maintenance agreements much easier. The customer service is outstanding & luckily for me they are very patient.

Pros

Has been a pleasure to use Assignar, and the site based employees, are happy with it's ease of use.
Assignar is a fantastic program. It has changed the way we run so many aspects of our business through it now, its great to have one place to keep all of the information together.
Great project management capability. Comes with a highly trained and very friendly support team to help get you up and running.

Cons

At the time, we had already signed up for a competitors software package, but I was unhappy with it's difficulty of use and lack of some features.
My customer service experience with them was horrible. Our QuickBooks data is also corrupt from the information from Smart Service not transferring correctly.
I have spoken to several other scheduling software companies and they are appalled by this tactic.

Cons

No push notification to fieldworkers of their expiring licenses and inductions. We are not able to manage fieldworker availability.
The least about this software is that there are a few limitation on the features but getting.
The lack of customisation for company branding is not ideal. We would like to add our company logo to Forms as they are sometimes sent to our clients.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review19 days ago

Key features

  • Total features81
  • 360 Degree Feedback
  • Accounting Integration
  • Alerts/Notifications
  • Archiving & Retention
  • Asset Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Availability Indicator
  • Bid Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Budget Tracking/Job Costing
  • CRM
  • Change Order Management
  • Charting
  • Chemical Management
  • Chemical Usage Tracking
  • Client Management
  • Clock In / Out
  • Commercial
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Digital Signature
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • ERP
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Environmental Compliance
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Feedback Management
  • File Storage
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • Forms Management
  • GPS
  • Gantt/Timeline View
  • Geolocation
  • HIPAA Compliant
  • Heatmaps
  • ISO Compliance
  • ISO Standards Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Labor Forecasting
  • Lead Capture
  • Lead Management
  • Leave Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Mobile Time Tracking
  • Multi-Location
  • Multiple Projects
  • OSHA Compliance
  • OSHA Recordkeeping
  • Offline Access
  • Offline Time Tracking
  • Online Time Clock
  • Online Time Tracking
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Permit Management
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Preventive Maintenance
  • Project Management
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Property Layouts
  • Punch card
  • Purchase Order Management
  • QM/ABPro Interface
  • Quality Assurance
  • QuickBooks Integration
  • Quotes/Estimates
  • RFI & Submittals
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Rescheduling
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Risk Assessment
  • Risk Management
  • Routing
  • SMS Messaging
  • Salt System Management
  • Scheduling
  • Self Service Portal
  • Service History
  • Skills Tracking
  • Subcontractor Management
  • Summary Reports
  • Supplier Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Variable Workforce
  • Version Control
  • Work Order Creation
  • Work Order Management
  • Total features124
  • 360 Degree Feedback
  • Accounting Integration
  • Alerts/Notifications
  • Archiving & Retention
  • Asset Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Availability Indicator
  • Bid Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Budget Tracking/Job Costing
  • CRM
  • Change Order Management
  • Charting
  • Chemical Management
  • Chemical Usage Tracking
  • Client Management
  • Clock In / Out
  • Commercial
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Controls Audit
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Defect Tracking
  • Digital Signature
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • ERP
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Management
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Environmental Compliance
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Feedback Management
  • File Storage
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • Forms Management
  • GPS
  • Gantt/Timeline View
  • Geolocation
  • HIPAA Compliant
  • Heatmaps
  • ISO Compliance
  • ISO Standards Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Labor Forecasting
  • Lead Capture
  • Lead Management
  • Leave Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Mobile Time Tracking
  • Multi-Location
  • Multiple Projects
  • OSHA Compliance
  • OSHA Recordkeeping
  • Offline Access
  • Offline Time Tracking
  • Online Time Clock
  • Online Time Tracking
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Permit Management
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Preventive Maintenance
  • Project Management
  • Project Scheduling
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Property Layouts
  • Punch card
  • Purchase Order Management
  • QM/ABPro Interface
  • Quality Assurance
  • QuickBooks Integration
  • Quotes/Estimates
  • RFI & Submittals
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Rescheduling
  • Resource Allocation & Planning
  • Resource Management
  • Resource Scheduling
  • Risk Assessment
  • Risk Management
  • Routing
  • SMS Messaging
  • Salt System Management
  • Scheduling
  • Self Service Portal
  • Service History
  • Skills Tracking
  • Subcontractor Management
  • Summary Reports
  • Supplier Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Variable Workforce
  • Version Control
  • Work Order Creation
  • Work Order Management

Integrations

  • Total integrations4
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations10
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Smart Service vs. Assignar

See how Smart Service and Assignar stack up against each other by comparing features, pricing, ratings, integrations, security & more.