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Smart Service vs Averiware Comparison

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Overview

Category Leaders

Smart Service adds scheduling, dispatching, customer management, work orders, billing, and more to QuickBooks, making it...

Averiware is a fully-integrated, cloud-based business management solution for SMBs which combines tools for managing operations,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

49.50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

134

94

20

6

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

5.0

5

4

3

2

1

4

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The software is great for what we need it for and the customer support is next to none. We are very pleased with smart service.

DD

Derek D.

Extremely user friendly, fast and reliable, customer care is attentive and extremely helpful, we can't say enough good things about it.

JB

Jamie B.

It also makes keeping up with our maintenance agreements much easier. The customer service is outstanding & luckily for me they are very patient.

TD

Tobey D.

Pros

Not enoughreviews yet

Cons

At the time, we had already signed up for a competitors software package, but I was unhappy with it's difficulty of use and lack of some features.

JR

Jerry R.

My customer service experience with them was horrible. Our QuickBooks data is also corrupt from the information from Smart Service not transferring correctly.

CL

Claire L.

I have spoken to several other scheduling software companies and they are appalled by this tactic.

CS

Carly S.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features69
  • 1099 Preparation
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Trail
  • Automatic Billing
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Billing Portal
  • Bills of Material
  • Budgeting/Forecasting
  • CPA Firms
  • CRM
  • Cash Flow Management
  • Cash Management
  • Check Processing
  • Check Writing
  • Chemical Management
  • Chemical Usage Tracking
  • Client Portal
  • Collections Management
  • Contact Database
  • Contingency Billing
  • Contract/License Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Dispatch Management
  • Distribution Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Duplicate Payment Alert
  • ERP
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Management
  • Employee Scheduling
  • Enterprise Asset Management
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Expense Tracking
  • Feedback Management
  • File Storage
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For Government
  • For HVAC Companies
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • Forecasting
  • Fund Accounting
  • GPS
  • General Ledger
  • HR Management
  • Hourly Billing
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Kitting
  • Lead Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Multi-Location
  • Nonprofits
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Order Management
  • Order Processing
  • Order Tracking
  • PO Reconciliation
  • Partial Payments
  • Payment Collection in the Field
  • Payment Processing
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Point of Sale (POS)
  • Preventive Maintenance
  • Product Identification
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Management
  • Projections
  • Property Layouts
  • Purchase Order Management
  • Purchasing & Receiving
  • QM/ABPro Interface
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Appointments
  • Recurring Payments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Routing
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Salt System Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Tax Calculation
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Vendor Managed Inventory
  • Vendor Management
  • Warehouse Management
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features137
  • 1099 Preparation
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Trail
  • Automatic Billing
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Billing Portal
  • Bills of Material
  • Budgeting/Forecasting
  • CPA Firms
  • CRM
  • Cash Flow Management
  • Cash Management
  • Check Processing
  • Check Writing
  • Chemical Management
  • Chemical Usage Tracking
  • Client Portal
  • Collections Management
  • Contact Database
  • Contingency Billing
  • Contract/License Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Statements
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Dispatch Management
  • Distribution Management
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Duplicate Payment Alert
  • ERP
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Management
  • Employee Scheduling
  • Enterprise Asset Management
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Expense Tracking
  • Feedback Management
  • File Storage
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For Government
  • For HVAC Companies
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • Forecasting
  • Fund Accounting
  • GPS
  • General Ledger
  • HR Management
  • Hourly Billing
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Kitting
  • Lead Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Multi-Location
  • Nonprofits
  • Online Invoicing
  • Online Payments
  • Online Time Clock
  • Order Management
  • Order Processing
  • Order Tracking
  • PO Reconciliation
  • Partial Payments
  • Payment Collection in the Field
  • Payment Processing
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Point of Sale (POS)
  • Preventive Maintenance
  • Product Identification
  • Profit/Loss Statement
  • Project Accounting
  • Project Billing
  • Project Management
  • Projections
  • Property Layouts
  • Purchase Order Management
  • Purchasing & Receiving
  • QM/ABPro Interface
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Receivables Ledger
  • Recurring Appointments
  • Recurring Payments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Routing
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Salt System Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Tax Calculation
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Vendor Managed Inventory
  • Vendor Management
  • Warehouse Management
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations4
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier