This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Smart Service vs EZTalks Comparison

Search

Add to Compare

Recommended for you

Jobber

ServiceTitan

Service Fusion

simPRO

Connecteam

vcita

Good recommendations?

Overview

Category Leaders

Smart Service adds scheduling, dispatching, customer management, work orders, billing, and more to QuickBooks, making it...

ezTalks is a cloud-based video conferencing software which enables SMBs & large enterprises to communicate & collaborate...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

12.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

134

94

20

6

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

3.5

5

4

3

2

1

4

6

2

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
69%
would recommend this app

Pros

The software is great for what we need it for and the customer support is next to none. We are very pleased with smart service.

DD

Derek D.

Extremely user friendly, fast and reliable, customer care is attentive and extremely helpful, we can't say enough good things about it.

JB

Jamie B.

It also makes keeping up with our maintenance agreements much easier. The customer service is outstanding & luckily for me they are very patient.

TD

Tobey D.

Pros

Also, users don't need to register an account either which makes starting an on the fly meeting fast and easy. One of the best video quality wise packages you can find, 1080p HD video resolution.

KJ

Kyle J.

I really like that the video quality is HD. The whiteboard and screen sharing functionalities are much appreciated.

AR

Anonymous Reviewer

You can share the screen, you have a whiteboard. Easy to use software, and helpful staff who try to solve any issues you might have.

KS

Karolina S.

Cons

At the time, we had already signed up for a competitors software package, but I was unhappy with it's difficulty of use and lack of some features.

JR

Jerry R.

My customer service experience with them was horrible. Our QuickBooks data is also corrupt from the information from Smart Service not transferring correctly.

CL

Claire L.

I have spoken to several other scheduling software companies and they are appalled by this tactic.

CS

Carly S.

Cons

All I get is: Bad Gateway. There is no support option on the website and no one answers the phone.

MW

Mike W.

It appears it has been blocked as are all other VOIP services in the UAE.

LH

Lisa H.

However, changed to a different software and there was no noises, so it may be something from EzTalks.

KS

Karolina S.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features81
  • API
  • Accounting Integration
  • Agenda Management
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Audio / Video Conferencing
  • Bid Management
  • Billing & Invoicing
  • CRM
  • Change Order Management
  • Chat/Messaging
  • Chemical Management
  • Chemical Usage Tracking
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Conferencing
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Forms
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Drag & Drop
  • Electronic Hand Raising
  • Electronic Signature
  • Employee Management
  • Employee Scheduling
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Feedback Management
  • File Sharing
  • File Storage
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • Forms Management
  • GPS
  • Interactive Whiteboard
  • Internal Meetings
  • Inventory Control
  • Inventory Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Lead Capture
  • Lead Management
  • Live Chat
  • Maintenance Scheduling
  • Meeting Management
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Multi-Channel Communication
  • Offline Access
  • On-Demand Webcasting
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Preventive Maintenance
  • Private Chat
  • Project Management
  • Project Tracking
  • Property Layouts
  • Purchase Order Management
  • QM/ABPro Interface
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Chat
  • Real-time Broadcasting
  • Real-time Updates
  • Recording
  • Recurring Appointments
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • SSL Security
  • Salt System Management
  • Scheduling
  • Screen Sharing
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Session Recording
  • Subcontractor Management
  • Surveys & Feedback
  • Task Scheduling
  • Technician Management
  • Time Tracking
  • Timesheet Management
  • Two-Way Audio & Video
  • User Management
  • Video Conferencing
  • Virtual Classroom
  • Whiteboard
  • Work Order Creation
  • Work Order Management
  • Total features38
  • API
  • Accounting Integration
  • Agenda Management
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Audio / Video Conferencing
  • Bid Management
  • Billing & Invoicing
  • CRM
  • Change Order Management
  • Chat/Messaging
  • Chemical Management
  • Chemical Usage Tracking
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Conferencing
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Forms
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Drag & Drop
  • Electronic Hand Raising
  • Electronic Signature
  • Employee Management
  • Employee Scheduling
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Feedback Management
  • File Sharing
  • File Storage
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • Forms Management
  • GPS
  • Interactive Whiteboard
  • Internal Meetings
  • Inventory Control
  • Inventory Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Lead Capture
  • Lead Management
  • Live Chat
  • Maintenance Scheduling
  • Meeting Management
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Multi-Channel Communication
  • Offline Access
  • On-Demand Webcasting
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Preventive Maintenance
  • Private Chat
  • Project Management
  • Project Tracking
  • Property Layouts
  • Purchase Order Management
  • QM/ABPro Interface
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Chat
  • Real-time Broadcasting
  • Real-time Updates
  • Recording
  • Recurring Appointments
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • SSL Security
  • Salt System Management
  • Scheduling
  • Screen Sharing
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Session Recording
  • Subcontractor Management
  • Surveys & Feedback
  • Task Scheduling
  • Technician Management
  • Time Tracking
  • Timesheet Management
  • Two-Way Audio & Video
  • User Management
  • Video Conferencing
  • Virtual Classroom
  • Whiteboard
  • Work Order Creation
  • Work Order Management

Integrations

  • Total integrations4
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations2
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier