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Smart Service vs Kin HR Comparison

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Overview

Category Leaders

Smart Service adds scheduling, dispatching, customer management, work orders, billing, and more to QuickBooks, making it...

Kin is human resources (HR) software designed for small businesses of all types. Kin offers features for managing employee...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

3

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

134

94

20

6

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.6

5

4

3

2

1

9

3

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It also makes keeping up with our maintenance agreements much easier. The customer service is outstanding & luckily for me they are very patient.

TD

Tobey D.

Extremely user friendly, fast and reliable, customer care is attentive and extremely helpful, we can't say enough good things about it.

JB

Jamie B.

The software is great for what we need it for and the customer support is next to none. We are very pleased with smart service.

DD

Derek D.

Pros

It's simple to use, but is very powerful. I have found that if I create a solid plan before implementing into KIN, my confidence level is super high.

KK

Kevin K.

Great for employee on boarding, makes the process virtually paperless and easy to track. Great for making sure all the documentation is in, and clearly tracking PTO.

AN

Alissa N.

Lindsay has been great to work with, helping us streamline our process. If you're looking for a simple solution, KIN is it.

KK

Kevin K.

Cons

My customer service experience with them was horrible. Our QuickBooks data is also corrupt from the information from Smart Service not transferring correctly.

CL

Claire L.

At the time, we had already signed up for a competitors software package, but I was unhappy with it's difficulty of use and lack of some features.

JR

Jerry R.

I have spoken to several other scheduling software companies and they are appalled by this tactic.

CS

Carly S.

Cons

Can't think of anything that I really dislike about this tool.

AR

Anonymous Reviewer

Also, we use the review and task areas of the software. No more pesky emails about tasks or paper files for reviews.

NG

Nadia G.

  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features66
  • API
  • Accounting Integration
  • Alerts/Notifications
  • Approval Process Control
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Chemical Usage Tracking
  • Collaboration Tools
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Feedback Management
  • File Storage
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • GPS
  • Goal Setting / Tracking
  • HR Management
  • Inventory Control
  • Inventory Management
  • Job Costing
  • Job Description Management
  • Job Management
  • Job Scheduling
  • Lead Management
  • Leave Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • On-going Performance Tracking
  • Onboarding
  • Online Time Clock
  • Orientation Workflow Management
  • Payment Collection in the Field
  • Payment Processing
  • Performance Management
  • Performance Review Management
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Preventive Maintenance
  • Property Layouts
  • Purchase Order Management
  • QM/ABPro Interface
  • QuickBooks Integration
  • Quotes/Estimates
  • Ratings / Reviews
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Remote Access/Control
  • Remote Support
  • Reporting/Analytics
  • Review Cycle Tracking
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Sick Leave Tracking
  • Task Management
  • Task Scheduling
  • Technician Management
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • Work Order Creation
  • Work Order Management
  • Total features38
  • API
  • Accounting Integration
  • Alerts/Notifications
  • Approval Process Control
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Chemical Usage Tracking
  • Collaboration Tools
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Drag & Drop
  • Electronic Forms
  • Electronic Signature
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Feedback Management
  • File Storage
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • GPS
  • Goal Setting / Tracking
  • HR Management
  • Inventory Control
  • Inventory Management
  • Job Costing
  • Job Description Management
  • Job Management
  • Job Scheduling
  • Lead Management
  • Leave Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • On-going Performance Tracking
  • Onboarding
  • Online Time Clock
  • Orientation Workflow Management
  • Payment Collection in the Field
  • Payment Processing
  • Performance Management
  • Performance Review Management
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Preventive Maintenance
  • Property Layouts
  • Purchase Order Management
  • QM/ABPro Interface
  • QuickBooks Integration
  • Quotes/Estimates
  • Ratings / Reviews
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Remote Access/Control
  • Remote Support
  • Reporting/Analytics
  • Review Cycle Tracking
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Sick Leave Tracking
  • Task Management
  • Task Scheduling
  • Technician Management
  • Time Off Management
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • Work Order Creation
  • Work Order Management

Integrations

  • Total integrations4
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations1
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier