Smart Service vs PestScan Comparison

Overview

Smart Service adds scheduling, dispatching, customer management, work orders, billing, and more to QuickBooks, making it...

PestScan is a web-based logbook and field service solution for pest controllers, with planning, stock control, CRM, online...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$1599.99
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$35.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

134

93

19

6

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

The ease of moving jobs and seeing jobs, the interaction with Quickbooks is superb. Customer Support is great, the guys are quick to fix any issues plus very helpful in explaining features.
Overall, software is awesome I have wonderful experience and the software helped our company a lot of effective workforce management.
The ease of remote login by Smart Service in an awesome feature. They can see exactly what the issue is.

Pros

Cons

Serious security flaws that let your techs email your hard earned customer information to their personal email or worse yet your competitor with no tracking.
Forget about it, unless you cheat the system and create two jobs-- one that is the real job for your employee and charges nothing, and one that only your accountant uses.
At the time, we had already signed up for a competitors software package, but I was unhappy with it's difficulty of use and lack of some features.

Cons

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features19
  • Activity Dashboard
  • Barcode Scanning
  • CRM Integration
  • Certificate Management
  • Certification Management
  • Contract Management
  • Customer Database
  • Customer History
  • Customizable Branding
  • Dispatch Management
  • Document Management
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Equipment Tracking
  • Estimating
  • Feedback Collection
  • Forms Management
  • Inspection Management
  • Inventory Management
  • Job Scheduling
  • Label Printing
  • Labeling
  • Lead Capture
  • Mobile Integration
  • Mobile Signature Capture
  • Monitoring
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Status Reporting
  • Stock Management
  • Task Scheduling
  • Trend Analysis
  • User Photos
  • Work Order Management
  • Total features19
  • Activity Dashboard
  • Barcode Scanning
  • CRM Integration
  • Certificate Management
  • Certification Management
  • Contract Management
  • Customer Database
  • Customer History
  • Customizable Branding
  • Dispatch Management
  • Document Management
  • Drag & Drop Interface
  • Electronic Signature Capture
  • Equipment Tracking
  • Estimating
  • Feedback Collection
  • Forms Management
  • Inspection Management
  • Inventory Management
  • Job Scheduling
  • Label Printing
  • Labeling
  • Lead Capture
  • Mobile Integration
  • Mobile Signature Capture
  • Monitoring
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Updates
  • Recurring Tasks
  • Reporting & Statistics
  • Status Reporting
  • Stock Management
  • Task Scheduling
  • Trend Analysis
  • User Photos
  • Work Order Management

Integrations

  • Total integrations4
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Smart Service vs. PestScan

See how Smart Service and PestScan stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.