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Smart Service vs Sellercloud Comparison

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Overview

Category Leaders

Smart Service adds scheduling, dispatching, customer management, work orders, billing, and more to QuickBooks, making it...

SellerCloud is the growth platform that brings together the tools necessary to empower your business. Streamline your operations,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

1000

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

134

94

20

6

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.5

5

4

3

2

1

13

13

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The software is great for what we need it for and the customer support is next to none. We are very pleased with smart service.

DD

Derek D.

Extremely user friendly, fast and reliable, customer care is attentive and extremely helpful, we can't say enough good things about it.

JB

Jamie B.

It also makes keeping up with our maintenance agreements much easier. The customer service is outstanding & luckily for me they are very patient.

TD

Tobey D.

Pros

Sellercloud is a great program to synchronize all of your inventory and orders. We have a medium size business less than 20 workers, and we are growing so this program was great for us.

AJ

Anas J.

My favorite thing about Sellercloud is their willingness and ability to customize the platform.

Joshua A.

Great at inventory management, catalog, and has other features to keep you informed or help save time.

WW

Wayne W.

Cons

At the time, we had already signed up for a competitors software package, but I was unhappy with it's difficulty of use and lack of some features.

JR

Jerry R.

My customer service experience with them was horrible. Our QuickBooks data is also corrupt from the information from Smart Service not transferring correctly.

CL

Claire L.

I have spoken to several other scheduling software companies and they are appalled by this tactic.

CS

Carly S.

Cons

The old design was very un-intuitive and the new design is still missing some basic functionality.

MR

Mike R.

Lack of updates stipulate on channels (categories).

MD

Matt D.

Can't partially ship orders. Reports are missing a way to filter sales by warehouse with remaining inventory.

AL

Abe L.

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features69
  • API
  • Accounting Integration
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Catalog Creation
  • Cataloging/Categorization
  • Categorization/Grouping
  • Channel Management
  • Check-in/Check-out
  • Chemical Management
  • Chemical Usage Tracking
  • Contact Database
  • Content Library
  • Content Management
  • Contract/License Management
  • Cost Tracking
  • Cross Selling Functionality
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Forms
  • Customization
  • Data Synchronization
  • Database Publishing
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Feedback Management
  • File Storage
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • Forecasting
  • GPS
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Kitting
  • Layout & Design
  • Lead Management
  • Localization Automation
  • Maintenance Scheduling
  • Marketplace Integration
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Mobile Payments
  • Mobile Signature Capture
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Online Catalog
  • Online Time Clock
  • Order Entry
  • Order Management
  • Order Tracking
  • Payment Collection in the Field
  • Payment Processing
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Preventive Maintenance
  • Pricing Management
  • Product Catalog
  • Product Identification
  • Promotions Management
  • Property Layouts
  • Purchase Order Management
  • Purchasing & Receiving
  • QM/ABPro Interface
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Routing
  • SKU/UPC Codes
  • Sales Forecasting
  • Sales Orders
  • Salt System Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Serial Number Tracking
  • Service History
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Status Tracking
  • Supplier Management
  • Task Scheduling
  • Technician Management
  • Templates
  • Third Party Integrations
  • Time Tracking
  • Timesheet Management
  • Warehouse Management
  • Website Management
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features68
  • API
  • Accounting Integration
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Catalog Creation
  • Cataloging/Categorization
  • Categorization/Grouping
  • Channel Management
  • Check-in/Check-out
  • Chemical Management
  • Chemical Usage Tracking
  • Contact Database
  • Content Library
  • Content Management
  • Contract/License Management
  • Cost Tracking
  • Cross Selling Functionality
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Forms
  • Customization
  • Data Synchronization
  • Database Publishing
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Feedback Management
  • File Storage
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • Forecasting
  • GPS
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Kitting
  • Layout & Design
  • Lead Management
  • Localization Automation
  • Maintenance Scheduling
  • Marketplace Integration
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Mobile Payments
  • Mobile Signature Capture
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Online Catalog
  • Online Time Clock
  • Order Entry
  • Order Management
  • Order Tracking
  • Payment Collection in the Field
  • Payment Processing
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Preventive Maintenance
  • Pricing Management
  • Product Catalog
  • Product Identification
  • Promotions Management
  • Property Layouts
  • Purchase Order Management
  • Purchasing & Receiving
  • QM/ABPro Interface
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Routing
  • SKU/UPC Codes
  • Sales Forecasting
  • Sales Orders
  • Salt System Management
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Serial Number Tracking
  • Service History
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Status Tracking
  • Supplier Management
  • Task Scheduling
  • Technician Management
  • Templates
  • Third Party Integrations
  • Time Tracking
  • Timesheet Management
  • Warehouse Management
  • Website Management
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations4
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations21
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier