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Smart Service vs Smaily Comparison

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Overview

Category Leaders

Smart Service adds scheduling, dispatching, customer management, work orders, billing, and more to QuickBooks, making it...

Smaily is an email marketing and automation tool, created to make email marketing easy, accessible and affordable for everyone....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

5

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

134

94

20

6

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.9

5

4

3

2

1

18

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It also makes keeping up with our maintenance agreements much easier. The customer service is outstanding & luckily for me they are very patient.

TD

Tobey D.

Extremely user friendly, fast and reliable, customer care is attentive and extremely helpful, we can't say enough good things about it.

JB

Jamie B.

The software is great for what we need it for and the customer support is next to none. We are very pleased with smart service.

DD

Derek D.

Pros

There are enough opportunities in automation to create even the most complex sales tunnels. It is very good that it is possible to create landing pages, which can then be combined with automation.

IR

Inna R.

It is very easy to use and has a logical build-up. And I would also like to give credit to their customer support cause they always help when it's needed.

MM

Mairi M.

Easy to use, affordable and very good customer support.

IR

Inna R.

Cons

My customer service experience with them was horrible. Our QuickBooks data is also corrupt from the information from Smart Service not transferring correctly.

CL

Claire L.

At the time, we had already signed up for a competitors software package, but I was unhappy with it's difficulty of use and lack of some features.

JR

Jerry R.

I have spoken to several other scheduling software companies and they are appalled by this tactic.

CS

Carly S.

Cons

Could be more possibilities for drag and drop feature.

MR

Maria R.

As I have used mailchimp aswell, there's actually nothing right now that I miss or don't like about Smaily.

MP

Maria P.

Platform is limited in A/B testing possibilites.

NT

Nikita T.

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features69
  • AB Testing
  • API
  • Accounting Integration
  • Alerts/Notifications
  • Auto-Responders
  • Billing & Invoicing
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Chemical Management
  • Chemical Usage Tracking
  • Click Tracking
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Signature
  • Email Campaign Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Management
  • Employee Scheduling
  • Engagement Tracking
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Event Triggered Actions
  • Feedback Management
  • File Storage
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • GPS
  • Image Library
  • Inventory Control
  • Inventory Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Landing Pages/Web Forms
  • Lead Management
  • List Management
  • Mailing List Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Optimized Emails
  • Mobile Payments
  • Mobile Signature Capture
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Preventive Maintenance
  • Property Layouts
  • Purchase Order Management
  • QM/ABPro Interface
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • Salt System Management
  • Scheduling
  • Self Service Portal
  • Service History
  • Spam Blocker
  • Subscription Management
  • Task Scheduling
  • Technician Management
  • Template Management
  • Third Party Integrations
  • Time Tracking
  • Timesheet Management
  • WYSIWYG Editor
  • Web Forms
  • Work Order Creation
  • Work Order Management
  • Total features37
  • AB Testing
  • API
  • Accounting Integration
  • Alerts/Notifications
  • Auto-Responders
  • Billing & Invoicing
  • CAN SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Chemical Management
  • Chemical Usage Tracking
  • Click Tracking
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Signature
  • Email Campaign Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Management
  • Employee Scheduling
  • Engagement Tracking
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Event Triggered Actions
  • Feedback Management
  • File Storage
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For HVAC Companies
  • For Lawn Care
  • For Locksmiths
  • For Pest Control Companies
  • GPS
  • Image Library
  • Inventory Control
  • Inventory Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Landing Pages/Web Forms
  • Lead Management
  • List Management
  • Mailing List Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Mobile Optimized Emails
  • Mobile Payments
  • Mobile Signature Capture
  • Online Time Clock
  • Payment Collection in the Field
  • Payment Processing
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Preventive Maintenance
  • Property Layouts
  • Purchase Order Management
  • QM/ABPro Interface
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • Salt System Management
  • Scheduling
  • Self Service Portal
  • Service History
  • Spam Blocker
  • Subscription Management
  • Task Scheduling
  • Technician Management
  • Template Management
  • Third Party Integrations
  • Time Tracking
  • Timesheet Management
  • WYSIWYG Editor
  • Web Forms
  • Work Order Creation
  • Work Order Management

Integrations

  • Total integrations4
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations12
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier