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SmartServ

Field service enablement for HVAC, plumbing & electrical

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SmartServ Alternatives

How do SmartServ alternatives compare?

Jobber and Synchroteam stand out as its top competitors based on similarity, popularity and user reviews. When comparing SmartServ to its top 100 alternatives, Housecall Pro has the highest rating, with UpKeep as the runner-up, and SmartServ ranking 39th place. Housecall Pro has the most reviews with a total of 2,536, while SmartServ has 60. Users say Housecall Pro tops the list for value for money followed by UpKeep, while SmartServ comes in 29th. Users also say Housecall Pro and UpKeep are the easiest to use, while SmartServ takes 35th place.

What are the top 5 alternatives to SmartServ?


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Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Top 100 Alternatives & Competitors to SmartServ

Jobber

4.6
(579)

Quoting, scheduling, & invoicing for home service businesses

Features

Total

114

188

151

features in common

114

features in common

Jobber's unique features

  • Commercial/Industrial

  • Email Alerts

  • For Janitorial Services

  • Residential Properties

SmartServ's unique features

  • Image Capture

  • Incident Response Checklists

  • Booking Management

  • Training Management

Starting from

$29/month

Value for money

4.5

0.3

4.8

What users say about Jobber's value for money

Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.

KD

Kirk D.

Very easy to use and was very simple and makes time management more effective. Was great in keeping up with clients and schedules.

AR

Anonymous Reviewer

Synchroteam

4.5
(50)

Field service management software. Live support. Free trial.

Features

Total

103

159

151

features in common

103

features in common

Synchroteam's unique features

  • Asset Tracking

  • Mobile Payments

  • Online Time Tracking

  • Project Tracking

SmartServ's unique features

  • Freehand Sketch

  • Customization

  • Incident Response Checklists

  • Attendance Management

Starting from

$22/month

Value for money

4.3

0.5

4.8

What users say about Synchroteam's value for money

It was fantastic and I was ready to go after an hour from scheduling engineers to billing. The solution is super easy and they have responded very quickly to every question I have asked yet.

UK

Uzair Khan

The support staff is awesome and provides great support as needed. The software is pretty straight forward.

SH

Steven H.

Service Fusion

4.4
(142)

Easy. Powerful. Mobile. Field service management software.

Features

Total

96

141

151

features in common

96

features in common

Service Fusion's unique features

  • Voice Mail

  • For General Contractors

  • Overhead Costs Estimating

  • Interaction Tracking

SmartServ's unique features

  • Mobile Alerts

  • Equipment Maintenance

  • Incident Response Checklists

  • Digital Signature

Starting from

$149/month

Value for money

4.4

0.4

4.8

What users say about Service Fusion's value for money

Very nice people that are willing to work with you weekly to train you and your team on the system free of charge so that is amazing.

HJ

Heidi J.

The data that you get out of it is fantastic. I also love the integration to Quickbooks which makes it even easier to manage the business.

JA

Jason A.

ServiceTitan

4.5
(176)

Management Software for Service Contractors.

Features

Total

77

120

151

features in common

77

features in common

ServiceTitan's unique features

  • Pest Activity Tracking

  • Recurring Appointments

  • Fitting Management

  • Photo Capture

SmartServ's unique features

  • Email Management

  • Add & Edit Photos

  • Customization

  • Customizable Templates

Value for money

3.8

1.0

4.8

What users say about ServiceTitan's value for money

Love the integration with phone lines, great messaging board with technicians, great marketing tracking.

KD

Kristin D.

It is very user friendly, the staff is always very fast to respond to my chat or emails and they really do their best to thoroughly take care of all my needs or concerns.

Shilleah S.

Tradify

4.7
(127)

Powerful job management software for electricians & plumbers

Features

Total

87

147

151

features in common

87

features in common

Tradify's unique features

  • Jobs Board

  • Multi-Currency

  • Product Configurator

  • Partial Payments

SmartServ's unique features

  • Data Synchronization

  • Communication Management

  • Digital Signature

  • Historical Reporting

Starting from

$39/month

Value for money

4.7

0.1

4.8

What users say about Tradify's value for money

A price book has now been loaded to allow for ease of quotations and invoicing, great that it links into MYOB.

MB

Mark B.

From when we first started using the product, excellent training, great customer service throughout, does exactly what we need in this product.

DC

Debbie C.

Kickserv

4.3
(291)

#1 Most User-Friendly Software to Run a Service Business

Features

Total

68

98

151

features in common

68

features in common

Kickserv's unique features

  • Interaction Tracking

  • Lead Distribution

  • Activity Management

  • SEO Management

SmartServ's unique features

  • Project Management

  • Purchase Order Management

  • Inventory Control

  • Historical Reporting

Starting from

$79/month

Value for money

4.3

0.5

4.8

What users say about Kickserv's value for money

Editing estimates does not work correctly. There are problems with payment capturing in Kickserv.

JB

Josh B.

What I like best about KickServ is the ease of use and the customer service I receive. The staff is always there and willing to help.

YG

Yvonne G.

RazorSync

4.3
(484)

Field Service Management Software & Mobile App

Features

Total

84

118

151

features in common

84

features in common

RazorSync's unique features

  • Chemical Management

  • Real Time Analytics

  • Microsoft Outlook Integration

  • Invoice History

SmartServ's unique features

  • Location Tracking

  • Event Scheduling

  • Historical Reporting

  • Billable Items Tracking

Starting from

$40/month

Value for money

4.3

0.5

4.8

What users say about RazorSync's value for money

Very restrictive despite the amount of customization options, a lot of technical errors, not user friendly/intuitive, a lot of problems with navigating the website/user interface.

NB

Nicholas B.

Great love the customers service help when needed and love the easiness of getting my workers to there jobs and them getting the jobs done and billed in a timely manner and love the price.

MR

Marisa R.

simPRO

4.2
(84)

Streamline operations. Increase profits. Grow your business.

Features

Total

104

208

151

features in common

104

features in common

simPRO's unique features

  • Production Cost Tracking

  • Residential Properties

  • Item Management

  • Warehouse Management

SmartServ's unique features

  • Appointment Management

  • Incident Response Checklists

  • Commercial Inspections

  • Records Management

Value for money

4.1

0.7

4.8

What users say about simPRO's value for money

The software has been great and had performed as described. The integration team has been awesome as well.

JP

Joseph P.

Nothing we were sold or told would work ended up working. This has been an extremely disappointing, costly and frustrating experience with SimPro.

JA

Jennifer A.

Less Paper

4.9
(20)

Cloud-based customized field service management software.

Features

Total

54

95

151

features in common

54

features in common

Less Paper's unique features

  • Confirmation/Reminders

  • Action Management

  • Payroll Management

  • Recurring Appointments

SmartServ's unique features

  • Real Time Monitoring

  • In-Vehicle Navigation

  • Compliance Management

  • Customization

Starting from

$150/month

Value for money

4.9

0.1

4.8

What users say about Less Paper's value for money

Amazing experience from start to finish. Customer service has been fantastic, communication great.

Jackie A.

Web-based rather then app based means sometimes data is lost with a bad connection (Less Paper has added some functionality to minimize the occurrences).

HC

Hilario C.

Commusoft

4.7
(157)

All-in-one business software for field service companies

Features

Total

108

166

151

features in common

108

features in common

Commusoft's unique features

  • Maintenance Management

  • Service Level Agreement (SLA) Management

  • Equipment Management

  • Material Ordering

SmartServ's unique features

  • Calendar Sync

  • Customization

  • Incident Response Checklists

  • Training Management

Starting from

$59/month

Value for money

4.5

0.3

4.8

What users say about Commusoft's value for money

Commusoft is a great tool for our business, great to use and great to operate.

LG

Louisa G.

We use Commusoft at across all 3 companies, Pure Heating & Plumbing, Pure Alarms and Pure Electrical. The system is easy to navigate and the support from Commusoft is great.

EF

Elaine F.

FieldEdge Flat Rate Mobile

4.3
(457)

Flat rate pricing & agreement management for contractors

Features

Total

29

43

151

features in common

29

features in common

FieldEdge Flat Rate Mobile's unique features

  • Price / Margin Management

  • Order Processing

  • Change Order Management

  • Contractor Management

SmartServ's unique features

  • Equipment Tracking

  • Availability Management

  • Status Tracking

  • Historical Reporting

Starting from

$0.01

Value for money

4.3

0.5

4.8

What users say about FieldEdge Flat Rate Mobile's value for money

Other management apps can be used alongside this program for even better results. Another great feature is the affordability to utilize this application which is important for smaller businesses.

Gaby H.

Overall I am very satisfied with the product and it’s usefulness for routine services. I wish payment was integrated and the ability to work with wintac for database history for our company.

RS

Roger S.

Smart Service

4.3
(260)

Add scheduling, dispatching, and more to QuickBooks.

Features

Total

52

81

151

features in common

52

features in common

Smart Service's unique features

  • Salt System Management

  • For Lawn Care

  • Work Order Creation

  • Pest Activity Tracking

SmartServ's unique features

  • Video Support

  • Remote Access/Control

  • Historical Reporting

  • Compliance Management

Value for money

4.2

0.6

4.8

What users say about Smart Service's value for money

The software is great for what we need it for and the customer support is next to none. We are very pleased with smart service.

DD

Derek D.

Extremely user friendly, fast and reliable, customer care is attentive and extremely helpful, we can't say enough good things about it.

JB

Jamie B.

ServiceM8

4.7
(287)

We're for small business

Features

Total

89

133

151

features in common

89

features in common

ServiceM8's unique features

  • Knowledge Base Management

  • Charting

  • Software Development

  • Fixed Asset Management

SmartServ's unique features

  • Billable Items Tracking

  • Employee Scheduling

  • Compliance Management

  • Pictometry Imagery

Starting from

$9/month

Value for money

4.8
4.8

What users say about ServiceM8's value for money

Missing intervention features and worst of all is the lack of customer support and development forthcoming.

CG

Chris G.

Thank you for being so helpful and taking feedback in order to continue assisting us in providing services that we require. Customer service amazing.

LL

Laura L.

Housecall Pro

4.7
(2.5K)

Field Service Management App

Features

Total

90

137

151

features in common

90

features in common

Housecall Pro's unique features

  • Recurring/Subscription Billing

  • Mobile Payments

  • Work Order Creation

  • Online Payments

SmartServ's unique features

  • Facility Management

  • Training Management

  • Inventory Control

  • Report Summary

Starting from

$49/month

Value for money

4.7

0.1

4.8

What users say about Housecall Pro's value for money

I just like the ease of use and the organization of it. Keeps me organized and helps me accomplish more.

ZH

Zeb H.

I love this software, I cannot thank the pros at housecall enough for introducing me to this product. The fee is very affordable and it has everything that I need to run my business daily.

JH

James H.

GeoNext

4.1
(55)

Making it easier out there.

Features

Total

41

53

151

features in common

41

features in common

GeoNext's unique features

  • Project Tracking

  • Invoice Creation

  • For Locksmiths

  • Invoice History

SmartServ's unique features

  • Video Support

  • Remote Access/Control

  • Historical Reporting

  • Compliance Management

Value for money

3.9

0.9

4.8

What users say about GeoNext's value for money

We now have a real growth plan and confidence that with Geo op we have the ability to double our business in size again and still be able to manage this growth.

ME

Margarita E.

The mobility and ease of use has cut the paperwork down to nothing. We run in the fitness industry and the ability to share with the clients some of the information helps to keep them happy as well.

DG

David G.

Vonigo

4.7
(72)

Cloud-based Field Service Software

Features

Total

93

132

151

features in common

93

features in common

Vonigo's unique features

  • Campaign Management

  • International Moves

  • Equipment Management

  • Fundraising Management

SmartServ's unique features

  • Add & Edit Photos

  • Commenting/Notes

  • Compliance Management

  • Event Scheduling

Value for money

4.7

0.1

4.8

What users say about Vonigo's value for money

I like the ease of use and the easy access to the calendars system as well as the ease of looking up customer with invoices, account etc. It is a great program I recommend it.

EP

Evan P.

Vonigo is truly at the heart of our franchisee experience, and we're thrilled to have found a partnership that we can see true longevity in.

SW

Sawyer W.

Connecteam

4.8
(124)

Enhance employee management with the only all-in-one app

Features

Total

86

217

151

features in common

86

features in common

Connecteam's unique features

  • Employee Profiles

  • @mentions

  • Task Progress Tracking

  • Randomization

SmartServ's unique features

  • Resource Scheduling

  • Contract/License Management

  • Historical Reporting

  • Billing & Invoicing

Starting from

$47/month

Value for money

4.8
4.8

What users say about Connecteam's value for money

Our experience has been great. I am not very tech savvy, but with the help of the connecteam staff I am now able to navigate the app and dashboard with ease and teach others.

GS

Gerard S.

I love that this solution is easy to use, is aesthetically pleasing, and is a great value for the cost.

KT

Kristina T.

Features

Total

42

79

151

features in common

42

features in common

Jonas Enterprise's unique features

  • IT Cost Management

  • Construction Breakdowns

  • Overrun Reporting

  • Project Tracking

SmartServ's unique features

  • Video Support

  • Repair Estimates

  • Historical Reporting

  • Customization

Starting from

$8,000

Value for money

4.0

0.8

4.8

What users say about Jonas Enterprise's value for money

It is a full enterprise system, it has a nice owner dashboard. The job costing is great and the report writer is also good.

Gonzalo P.

Everything else about this software is bad. The customer service us horrible, the accounting system has glitches all the time, Information is hard to find in all of the menus they list.

dL

dennise L.

Workiz

4.7
(167)

The #1 scheduling and invoicing tool for field service pros

Features

Total

105

163

151

features in common

105

features in common

Workiz's unique features

  • iCalendar Support

  • Mobile Payments

  • Advertising Management

  • Transaction History

SmartServ's unique features

  • Event Calendar

  • Incident Response Checklists

  • Booking Management

  • For Commercial and/or Industrial Electrical Contractors

Starting from

$109/month

Value for money

4.6

0.2

4.8

What users say about Workiz's value for money

It's a field service solution, but has an awesome phone number and lead tracking system built-in, which is great for marketers or anyone trying to figure out their RIO.

Ao

Ahmed o.

Excellent product, excellent features, Awesome customer service, Great prices. We are fairly new with Workiz, but loving it so far.

RT

Richard T.

FieldEdge

4.3
(261)

The #1 Field Service Software for Home Service Contractors

Features

Total

56

67

151

features in common

56

features in common

FieldEdge's unique features

  • Change Order Management

  • For General Contractors

  • Work Order Creation

  • Interaction Tracking

SmartServ's unique features

  • Project Management

  • Residential Inspections

  • Compliance Management

  • Customization

Value for money

4.1

0.7

4.8

What users say about FieldEdge's value for money

Love the Help Center/chat now feature for immediate help when we draw a blank, need some feedback, or when we need to simplify the way we are completing certain tasks.

LB

Leslie B.

From an owner and management side of things, I sincerely appreciate how this tool helps customer, dispatcher(s), field service technicians, and our management to all work together.

DO

Dan O.

ServiceTrade

4.6
(261)

Commercial field service and customer service application.

Features

Total

60

80

151

features in common

60

features in common

ServiceTrade's unique features

  • Secure Login

  • SSL Security

  • Recurring Appointments

  • File Management

SmartServ's unique features

  • Project Management

  • Customer History

  • Customization

  • Customizable Templates

Starting from

$79/month

Value for money

4.6

0.2

4.8

What users say about ServiceTrade's value for money

The deficiencies are difficult to explain in a video when you're trying to do it in under a minute. On the mobile app its worse, you only get 10 seconds.

AB

Alberto B.

Our overall experience is outstanding. The ServiceTrade team is very responsive if any issue does come up.

AR

Anonymous Reviewer

Fieldmagic

4.6
(13)

Field Service Management, Maintenance Management & CRM

Features

Total

45

60

151

features in common

45

features in common

Fieldmagic's unique features

  • Calibration Management

  • API

  • Preventive Maintenance

  • Recurring Appointments

SmartServ's unique features

  • Real Time Monitoring

  • Repair Estimates

  • Customization

  • Customizable Templates

Starting from

$29/month

Value for money

4.4

0.4

4.8

What users say about Fieldmagic's value for money

It really has not given us any problems over the 3 years that we have used it. It is also really good for our customers as it has an awesome and simple asset tracking system.

WH

Winston H.

Day to day support is brilliant. Very happy with our interactions with the FM team and our "Customer Success Manager" in particular.

GA

Graham A.

SkyBoss

4.6
(21)

Cloud-based field management for the service provision trade

Features

Total

80

97

151

features in common

80

features in common

SkyBoss' unique features

  • API

  • Call List Management

  • Customer Accounts

  • Call Monitoring

SmartServ's unique features

  • Inspection Management

  • Add & Edit Photos

  • Customization

  • Incident Response Checklists

Starting from

$149/month

Value for money

4.5

0.3

4.8

What users say about SkyBoss' value for money

Again, I'd recommend SkyBoss and their amazing customer service to anyone, but it is a system still in it's growth stages.

SB

Stacy B.

One of the customer's representative has been amazing to work with and we are so happy that we have skyboss.

TM

Travis M.

Successware

4.1
(72)

Business management software for the field service industry

Features

Total

47

59

151

features in common

47

features in common

Successware's unique features

  • Customer Segmentation

  • Performance Management

  • Recurring/Subscription Billing

  • Repair Tracking

SmartServ's unique features

  • For Commercial and/or Industrial Electrical Contractors

  • Cost Estimating

  • Historical Reporting

  • Compliance Management

Value for money

3.9

0.9

4.8

What users say about Successware's value for money

I am a CPA working for a Plumbing/Heating company and like that the accounting package is very robust and secure. Having come from a QuickBooks environment this is far more advanced and professional.

KD

Ken D.

Love the ability for the employees in the field and in the office to share and enter data.

TG

Timothy G.

Orcatec

5.0
(4)

Cloud-based field service management software

Features

Total

71

130

151

features in common

71

features in common

Orcatec's unique features

  • Confirmation/Reminders

  • Invoice History

  • Mobile Time Tracking

  • Discount Management

SmartServ's unique features

  • Email Management

  • Billable Items Tracking

  • Historical Reporting

  • Customization

UpKeep

4.7
(1.2K)

Mobile computerized maintenance management software

Features

Total

84

198

151

features in common

84

features in common

UpKeep's unique features

  • Asset Management

  • API

  • Calibration Management

  • Serial Number Tracking

SmartServ's unique features

  • Resource Scheduling

  • QuickBooks Integration

  • Customization

  • Comment Library

Starting from

$45/month

Value for money

4.6

0.2

4.8

What users say about UpKeep's value for money

In some areas there are connection issues with no or limited internet/phone signals. This is an issue when uploading and even some data as been lost.

TR

THOMAS R.

Upkeep is great at helping us compile our facility management information in one central location that is easily accessible to different users in ways that are suitable for them.

RC

Ron C.

Crew Control

5.0
(20)

The easy-to-use management software for managing your crews

Features

Total

36

46

151

features in common

36

features in common

Crew Control's unique features

  • Route Optimization

  • Groundskeeping Management

  • Chemical Usage Tracking

  • Performance Metrics

SmartServ's unique features

  • Digital Signature

  • Third Party Integrations

  • Repair Estimates

  • Inventory Control

GoCanvas

4.5
(168)

Easy, flexible & powerful software for service businesses.

Features

Total

72

138

151

features in common

72

features in common

GoCanvas' unique features

  • Residential

  • Conditional Logic

  • Customizable Dashboard

  • Distributed Capture

SmartServ's unique features

  • Records Management

  • Comment Library

  • Customization

  • Incident Response Checklists

Starting from

$45/year

Value for money

4.2

0.6

4.8

What users say about GoCanvas' value for money

The templates they provide and the associated tools to customize your forms to fit your needs are great. If you every have questions or issues the support staff at GoCanvas has also been outstanding.

MC

Mike C.

What we have found that we like the most is the ability to access this on mobile and workstations. Also, it is user friendly and very simple to use and customize to our requirements for COVID.

DR

Damian R.

FieldPlus

(0)

Field Service Management + Inventory Control & Visibility

Features

Total

52

68

151

features in common

52

features in common

FieldPlus' unique features

  • API

  • Multi-Department/Project

  • Barcode Printing

  • Cost Tracking

SmartServ's unique features

  • Appointment Scheduling

  • Report Templates

  • Customization

  • Customizable Templates

ServiceBox

4.3
(100)

Service industry work management

Features

Total

65

75

151

features in common

65

features in common

ServiceBox's unique features

  • Preventive Maintenance

  • Employee Time Tracking

  • Work Order Creation

  • Labor Forecasting

SmartServ's unique features

  • Accounting

  • Purchase Order Management

  • Compliance Management

  • Customization

Starting from

$20/month

Value for money

4.4

0.4

4.8

What users say about ServiceBox's value for money

Fairly simple (which for me is good), good search qualities, good customer support, I don't know cost to rate value.

LE

Lorilee E.

The attachment feature is amazing and allows you to upload and store lots of information in the work orders. Robust system and we have lots of confidence in it.

GG

Giovanni G.

Praxedo

4.6
(41)

Powerful, cloud-based field service software

Features

Total

70

119

151

features in common

70

features in common

Praxedo's unique features

  • Dashboard Creation

  • Email Alerts

  • Client Portal

  • Recurring Appointments

SmartServ's unique features

  • Attendance Management

  • Payment Processing

  • Inventory Control

  • Compliance Management

Starting from

$27.5/month

Value for money

4.3

0.5

4.8

What users say about Praxedo's value for money

The cool thing is that my customers can make their delivery requests themselves in the Praxedo portal. It helps me save time and money and makes my customers happy.

DC

Dean C.

We really like the versatility of the solution, it gives us the chance to manage all our team rapidly and very effectively. Work very well and the support is very responsive.

JB

Jonathan B.

Field Force Tracker

4.3
(18)

All-in-one field service management solution

Features

Total

49

71

151

features in common

49

features in common

Field Force Tracker's unique features

  • Call Recording

  • Recurring Appointments

  • Feedback Management

  • Barcode Recognition

SmartServ's unique features

  • Real Time Monitoring

  • Residential Inspections

  • Customization

  • Customizable Templates

Starting from

$14.99/month

Value for money

4.6

0.2

4.8

What users say about Field Force Tracker's value for money

My overall experience is very good like support team management or software very nice simple effective to improve business efficency.

AR

Anonymous Reviewer

Excellent" Help to manage over all Business Like Scheduling or Inventory.

AR

Anonymous Reviewer

Payzerware

4.7
(42)

Web based, all-in-one field management tool for contractors

Features

Total

47

63

151

features in common

47

features in common

Payzerware's unique features

  • Mobile Card Reader

  • ACH Payment Processing

  • Photo Capture

  • PCI Compliance

SmartServ's unique features

  • For Commercial and/or Industrial Electrical Contractors

  • Image Capture

  • Historical Reporting

  • Customization

Value for money

4.7

0.1

4.8

What users say about Payzerware's value for money

The on boarding experience has been great. Very friendly knowledgeable people always willing to help with anything.

SS

Scott S.

Overall, we have had an outstanding experience with the software and will continue to use it.

SK

Scott K.

vcita

4.5
(196)

vcita: Build a business you’re proud of.

Features

Total

63

200

151

features in common

63

features in common

vcita's unique features

  • Online Trainer

  • Recurring/Subscription Billing

  • Scheduled Messaging

  • Patient Communications

SmartServ's unique features

  • GPS

  • Role-Based Permissions

  • Historical Reporting

  • Compliance Management

Starting from

$19/month

Value for money

4.2

0.6

4.8

What users say about vcita's value for money

This avoids many internal developments that are often inefficient or very costly.

DL

Denys L.

No Vcita no business for me. They have no live support, I've hated this from day 1.

LB

Linda B.

ServiceWorks

3.9
(22)

All In One. Effortless. Accessible. Cloud Based Solution

Features

Total

111

192

151