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SmartSolve
SaaS eQMS
(0)
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SmartSolve Features
Features Summary
Functionality
3.7
/5
10
Total features
118
11 categories
SmartSolve features
Common features of Compliance software
Screenshots
Contenders comparison
Functionality
3.7
/5
10
Price starts from
No pricing info
Total Features
118
Unique features
Nonconformance Tracking
File Conversion
Archiving & Retention
Change Planning
Functionality
4.3
/5
5.7K
Price starts from
50
/user
Per month
Total Features
117
Features in Common
23
Unique features
For Real Estate
Employee Scheduling
Payroll Management
Calendar Management
Common SmartSolve comparisons
Reviewers who mentioned features said:
Judith K.
Used daily for 1-2 years
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Documentation is clear and organized. Exporting to Excel makes data analysis easy.
Wish I knew more when setting up workflows - could have made them less cumbersome
Honey H.
Medical Devices, 201-500 employees
Used daily for 2+ years
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Hardy Diagnostics implemented SmartSolve in 2017. We went from being a "paper based" company to digital/electronic. It took some time for end users to get accustomed to the new process. We first implemented Change Management and Document Management, and it was a little rocky. The rough start was contributed by the fact that we were not sure what we wanted and how to get there. Our Project Manage did...
Tracking! I know who completed there task(s) and who is the bottleneck.
SmartSolve's page format and browsing is a little "clunky". We are working on upgrading to version 11.
Verified reviewer
Pharmaceuticals, 11-50 employees
Used daily for 1-2 years
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Enhanced document management and training management capabilities (First two modules that have been implemented)
The document management approval process has certainly increased productivity in regards to sign-offs of SOPs. It is certainly flexible enough to handle training requirements for a smaller size company where requirements, positions,roles, and employee requirements are quite varied due to the needs when working for a smaller company that an employee may 'wear many hats'. So I would imagine a larger company with greater numbers would have no problem tailoring to fit the training requirements of many employees holding a position and its job roles. I am excited with the prospect of implementing the remaining modules (CAPA/NC/ Audit/Non Conformance....etc.).
Help application has a few errors/incorrect information in its content. Bugs/Issues languish in the support queue. Also the interface has some inconsistencies as to locations of actions - not major issues but there seems to be a feel with 10.2.Q2 that there is not a consistency to searching and administrator setup types of activities. 'Out of the Box' there is no support for implementation of any legacy...
Verified reviewer
Biotechnology, 1,001-5,000 employees
Used daily for 2+ years
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The interface and basics are easy to use. Dashboard management - on stop to see all task that are assigned and due dates.
Our site does not have a full of the shelf version, which make it hard to use. Sections that are required in a quality system are not available for use. such as due date fields. those have to be managed in admin mode. Reports are cumbersome. No - Automatic I forgot my password reset management, users have to email site admin for help with resetting passwords.
Brynne P.
Medical Devices, 1,001-5,000 employees
Used daily for 2+ years
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Easy document retrieval. Easy training management. Easy CAPA management. Easy Audit management.
I like that it is easy to use and administrate. I am also really have with the level of customer support that I receive.
I don't like how the current version my company uses isn't as streamlined as it could be. I also don't like that the log in isn't linked to our Windows log in. I spend a lot of time resetting passwords.
Louise A.
Used daily for 2+ years
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Industry leader for quality applications. I appreciate the fact that an upgrade plan was created for planning purposes.
A problem we recently fact is that it is not a completely normalized database making it difficult to write reports and changes needed.
Ana S.
Medical Devices, 1,001-5,000 employees
Used daily for 2+ years
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Ease of use of the system. All menu driven
every time a change is made i have to manually clear server cache
Jeff W.
Biotechnology, 1,001-5,000 employees
Used weekly for 1-2 years
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Overall the experience has been above average.
Users seem to leverage out of the box function. We can export data. We only configured and did not customize, even for integration work.
For document management, I don't know of a way to see recently viewed documents. This is a feature in similar systems.
Ronald S.
Medical Practice, self-employed
Used daily for less than 6 months
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I can log in my medical follow up without having to travel.
The software, over time, has very difficult times loading.
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