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Spacewell

IoT-enabled IWMS and smart workplace solution

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Spacewell Pricing, Features, Reviews and Alternatives

Spacewell product overview

What is Spacewell?

Designed for facility, real estate and workplace management, Spacewell software offers end-to-end facility management process control by integrating all relevant activities and touch-points on a single platform. It supports facility operations with a service app that organizes and prioritizes tasks along with service requests for streamlined space and work order management. Features include a virtual work assistant, dynamic requests and tasks, self-service functionality, online booking management, configurable workflows, real-time IoT sensor triggers, space analysis, utilization monitoring, KPI/SLA dashboards and reporting, and much more.

Key benefits of using Spacewell

- Smart Workplace solutions for a hybrid workforce (office hoteling and desk booking, smart workplace and service apps, space utilization and indoor air quality monitor).
- Highly configurable, standard IWMS software; external connectivity through standard web services.

Efficiency:
- Best-practice workflows, automated ticketing and skills-based dispatch of work orders.
- Self-service requests through a range of state-of-the-art touchpoints.
- Real-time and historic KPI dashboards, powerful data visualization.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Phone Support
Email/Help Desk
Knowledge Base
FAQs/Forum

Training options

In Person
Documentation
Live Online
Webinars
Videos

Spacewell pricing information

Value for money

4.5

/5

4

Starting from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Spacewell features

Functionality

5.0

/5

4
Total Features144 9 categories

Most valued features by users

Alerts/Notifications
Reporting/Analytics
Reporting & Statistics
Activity Dashboard
API
Inventory Management
Third Party Integrations
Document Management

Functionality contenders

Spacewell users reviews

Overall rating

4.8

/5

4

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

3

1

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Review FMIS brick management

Reviewed 9 months ago

my experiences with our contact person are good. If there are minor issues, the service desk is easily accessible and matters are dealt with immediately or referred to our permanent engineer.

Pros

The system is easy to adapt, as all options for managing a real estate portfolio are already available. The option should only be adjusted according to your own process, for this request the costs are usually low and the engineer quickly understands the purpose of the adjustment. Reports and email templates can be created yourself. The system is very user-friendly, stable and software updates are not noticeable in the operation (so no more powerdown or errors after an update). Depending on the demarcation set, the transparency is the same for all stakeholders (clients, tenants, contractors) and no miscommunication is possible, which is necessary for our business.

Cons

I have not had any problems with the software. It is advisable to have a thorough programm of requirements at the start. This simplifies the implementation and keeps the focus as there are a lot of options of real estate management to select.

Vendor response

Hi Jacco, thank you for taking the time to leave a review for Spacewell! We're delighted to hear that you find our software user friendly and a good fit for your organization. Moreover, we are very happy to hear that our account management and service desk teams were easily accessible and support you immediately. We really appreciate your feedback. Thank you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

WorkAssistant assists intuitively, effectively and efficiently our cleaning staff

Reviewed 9 months ago

Spacewell listens very well and understands (our) needs and implements with the right critical note WorkAssistant.

Pros

In combination with a well-structured organization, clear instructions, and the right tools and products, the mobile app (WorkAssistant) ensures high satisfaction of the cleaning staff, less absenteeism (a reduction of more than 50 %), reduced staff turnover (9 exits in 2016, 1 exit in 2019) and less recruiting/onboarding time. There was an increase in cleaning services in the day hospital (extra work equivalent to one FTE). Thanks to the greater efficiency brought by the WorkAssistant, there was no need to expand the existing team of 78 FTE (savings of 1.2% approx. €45,000/year).

Cons

This software is not (yet) available for IOS :)

Vendor response

Hi Peter, thank you for investing your time and leaving a review for Spacewell! We're delighted to hear that our mobile app (Work Assistant) supported you and your team in achieving your business goals. We're also glad that you found our team agile and responsive. I've shared your comments about IOS with our product team. As we are busy adding new features to our solutions this is very useful feedback for them. Thanks again!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Mooi veelzijdig FMIS

Reviewed 9 months ago

Ik heb ervaring met Axxerion, zij staan mij erg goed te hulp. Vooral helpdesk, projecten duren soms wat langer dan gewenst.

Pros

Veel modules, makkelijk aan te passen. Zeer uitgebreid en breed in te zetten.

Cons

Soms wat maatwerk nodig, dit neemt veel tijd en geld in beslag.

Vendor response

Hi Bob, thank you for leaving a review for Spacewell! We're so happy to hear that you find our software versatile, complete and widely applicable.We're also glad that you found our helpdesk helpful. I've shared your comments about customization and timings with our product & implementation teams. As we are busy making improvements and adding new features to our solutions this is very useful feedback for them. Thanks again. Really appreciated!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Why I like Spacewell

Reviewed 2 months ago

I really like its friendliness to the users as well as its flexibility is indeed a good one since i am prone to exporting and importing data.

Pros

What i like about this software is its friendly nature in managing a portfolio. Reports and email templates can be created by yourself. Moreover, stable and software updates are not noticeable in the operation which is for me it is a good one.

Cons

So far, I have no problem in regards to this software.

Vendor response

Hi Melyn Joy, thank you for taking the time to leave a review for Spacewell! We're delighted to hear that you find our software user-friendly. Moreover, we are very happy to hear that our software updates aren't noticeable for you in operations. We really appreciate your feedback. Thank you!

Spacewell FAQs and common questions

Spacewell has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Spacewell has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Spacewell supports the following languages:
Dutch, English, French, German, Swedish


Spacewell supports the following devices:
Android, iPhone, iPad


Yes, Spacewell has an API available for use.


Spacewell offers the following support options:
24/7 (Live rep), Chat, Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum

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