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Docusign CLM Logo

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Secure contract lifecycle management software

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Docusign CLM Pricing, Features, Reviews and Alternatives

Docusign CLM FAQs

Q. What type of pricing plans does Docusign CLM offer?

Docusign CLM has the following pricing plans:
Starting from: $39.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Docusign CLM?

Docusign CLM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Docusign CLM support?

Docusign CLM supports the following languages:
English, Dutch, French, German, Japanese, Portuguese, Spanish


Q. Does Docusign CLM support mobile devices?

Docusign CLM supports the following devices:
Android, iPad, iPhone


Q. Does Docusign CLM offer an API?

Yes, Docusign CLM has an API available for use.


Q. What other apps does Docusign CLM integrate with?

Docusign CLM integrates with the following applications:
SAP Ariba, OneSpan Sign, Coupa, Google Docs, Docusign, Workday Financial Management, Salesforce Sales Cloud, Microsoft 365, Salesforce CPQ & Billing, Xactly Incent


Q. What level of support does Docusign CLM offer?

Docusign CLM offers the following support options:
Chat, Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support

Docusign CLM product overview

Price starts from

39

Per month

Per Feature

What is Docusign CLM?

Docusign CLM (formerly SpringCM) is a contract lifecycle management software that streamlines and automates the entire contract process. With powerful workflow automation, collaboration tools, and built-in analytics, it helps organizations work more efficiently, strengthen compliance, and uncover valuable business insights.

Key benefits of using Docusign CLM

- Streamlines contract management workflows to accelerate business
- Integrates with popular business platforms like Salesforce for efficiency
- Automates document generation with templates and clause libraries
- Enables collaboration for faster review and negotiation
- Provides analytics and AI for insights into contracts

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
FAQs/Forum
Email/Help Desk
Phone Support

Training options

Documentation
Live Online
Webinars
In Person

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Why am I seeing this?

Docusign CLM pricing information

Value for money

4.3

/5

85

Starting from

39

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Docusign CLM features

Functionality

4.4

/5

85

Total features

24

2 categories

Most valued features by users

Alerts/Notifications
API
Workflow Management
Document Management
Access Controls/Permissions
Buy Side (Suppliers)
Collaboration Tools
Completion Tracking

Functionality contenders

Docusign CLM users reviews

Overall Rating

4.4

/5

85

Positive reviews

88

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.54/10
Rating distribution

5

4

3

2

1

48

27

9

0

1

Pros
Our experience with support and customer service has been great. Our sales contact has been extremely helpful with custom items we want created and also helping to solve issues.
Ease of walking through templates is a breeze, it is easy to find the document and tailor it to each client within just a minute of logging in. I love that it saves each client's contact information.
After some training by the great SpringCM team I really love having a real contract management tool that integrates with SalesForce.
Cons
Sometimes certain features are difficult to track down, and the configuration can be a bit confusing at time.
Inability to use certain features w/o a Spring license - this comes into place during the review work flow process.
They recently removed a feature that I really enjoyed, other than that, no real complaints.

Overall rating contenders

DH
AvatarImg

Debra H.

Architecture & Planning, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

East to set up and use right away. PDFs are searchable for key words using Chrome

Reviewed 7 years ago

We store all of our fully executed contracts in SpringCM. We can locate what we need extremely quickly and we can share the documents with our many regional offices. By not storing hard copy versions of the contracts, we save money on paper and file drawers.

Pros

Uploading files are fast, learning the software was easy, it's very flexible. We were able to create customized "attributes" to code our documents to make them easy to search and to categorize. The structure of the database is very flexible.

Cons

It times out after inactivity of about 15 minutes. It's not a real big deal but it means I have to log in again.

BB
AvatarImg

Becky B.

11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SpringCM has transformed our contract and document management process.

Reviewed 7 years ago

It has provided a seamless way for our staff to manage contracts and documents. It has saved us time and helped us to organize our processes.

Pros

SpringCM provides a seamless way for our staff to process, send, share, and track contracts and other documents in our system. All document management can be done within SpringCM without the hassle of downloading documents, attaching them to emails, etc. With a click of a button contracts can be created and send for signature; documents can be previewed, edited, sent for review, and much more. Our staff is now on the same page with document versions as SpringCM saves the newest version over the last, but allows us to easily access previous versions from the document history. Other features such as Workflows, Smart Rules, Dashboards have helped our staff automate and organize processes.

Cons

We would like to see a way for PDFs to be versioned. Certain file types are also not able to be viewed in Preview mode and it would be nice to have all file types available as a preview rather than having to download.

MB
AvatarImg

Marisha B.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SpringCm is great document management.

Reviewed 7 years ago
Pros

Central platform for all documents used in our day to day processes and procedures. Gives every employee necessary accessibly of necessary documents.

Cons

I wish there were more features for attribute groups. SpringCM is used heavily for contract management. It seems like companies that use the platform for contract management instead of document management have more options and greater functionality with SpringCm overall.

MA
AvatarImg

Marty A.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Amazingly helpful, intuitive tool - best one in our company

Reviewed 8 years ago

SpringCM provides the most intuitive and value-added functionality of any workflow, doc management, or e-signature app in the marketplace. We use it primarily for legal review, contract formation, and execution.

Pros

Everything! The integration of the reviewed, final file creation process with the agnostic (Word, PDF - doesn't matter) e-signature workflow is unsurpassed.

Cons

Would love to see a Contract Summary/Report template that's a bit dumbed-down for yours truly

Vendor response

Thank you Marty for your review and your business! We will let the customer support team know that you appreciate them!

DH
AvatarImg

Debra H.

Architecture & Planning, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

review from callisonrtkl

Reviewed 8 years ago

This software was so easy to use right away. I was able to design what we needed, implement it, and start uploading very quickly. Making design changes is very easy as well. We use the drop menus for type of document, legal language, city, state, and country. Easy to update data to the menus.

Pros

Using SpringCM in Firefox, I can quickly search for text in one or multiple documents. This is especially important when we need to search for specific legal language. I use the attribute feature so adding attributes to a folder so all documents in that folder have these attributes makes sorting and searching very easy.

Cons

In my opinion, the program times out too quickly. I end up logging in several times a day.

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