SpringCM Features

SpringCM

Secure Contract and Document Management Platform

4.29/5 (56 reviews)

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API
Access Controls/Permissions
Alerts/Notifications
Archiving & Retention
Buy Side (Suppliers)
CRM
Collaboration Tools
Completion Tracking
Compliance Tracking
Contact Management
Content Publishing Options
Contract Drafting
Contract Lifecycle Management
Data Extraction
Document Classification
Document Generation
Document Management
Document Review
Document Storage
Document Templates
Electronic Signature
Full Text Search
Government Contracts
Mobile Alerts
Offline Access
Pre-built Templates
Reporting/Analytics
SSL Security
Sell Side (Customers)
Specialty Contracts
Text Editing
Version Control
Visual Analytics
Workflow Management
Learn moreCompare App
API
Access Controls/Permissions
Alerts/Notifications
Archiving & Retention
Buy Side (Suppliers)
CRM
Collaboration Tools
Completion Tracking
Compliance Tracking
Contact Management
Content Publishing Options
Contract Drafting
Contract Lifecycle Management
Data Extraction
Document Classification
Document Generation
Document Management
Document Review
Document Storage
Document Templates
Electronic Signature
Full Text Search
Government Contracts
Mobile Alerts
Offline Access
Pre-built Templates
Reporting/Analytics
SSL Security
Sell Side (Customers)
Specialty Contracts
Text Editing
Version Control
Visual Analytics
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Alerts/Notifications
Archiving & Retention
Buy Side (Suppliers)
CRM
Collaboration Tools
Completion Tracking
Compliance Tracking
Contact Management
Content Publishing Options
Contract Drafting
Contract Lifecycle Management
Data Extraction
Document Classification
Document Generation
Document Management
Document Review
Document Storage
Document Templates
Electronic Signature
Full Text Search
Government Contracts
Mobile Alerts
Offline Access
Pre-built Templates
Reporting/Analytics
SSL Security
Sell Side (Customers)
Specialty Contracts
Text Editing
Version Control
Visual Analytics
Workflow Management
Visit WebsiteCompare App

SpringCM Feature Reviews

25 reviewers had the following to say about SpringCM's features:

Tim O.

Top Notch

2017-06-27

Pros

We have used it to automate some of our workflows and retain document control.

Cons

They recently removed a feature that I really enjoyed, other than that, no real complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Jacob T.

Fairly new to SpringCM, but from how much I've used it so far, seems like a full-featured solution

2017-04-28

Pros

In-depth workflows

Cons

1. The workflow system has a UI that's pretty different from the rest of the application.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Dana H.

Streamline contract workflow

2016-09-01

We worked with Spring to design a custom and complicated workflow that was able to scale both domestically and internationally.

Pros

The flexibility with the workflow is a plus when utilizing it worldwide across serveral different business units and products.

Cons

Nothing - however, I would suggest adding the ability to print the history of the audit trail withing the contract worklfow. This is helpful for providing support to auditors.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering SpringCM

I would definitely recommend scheduling a demo with Spring to see how it could fit within your organization.

Source: Capterra
Helpful?   Yes   No

Response from SpringCM


Thank you Dana for your insight and feedback! Happy to hear that things are going well for your sales team and that you have been able to scale internationally!

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Marty A.

Amazingly helpful, intuitive tool - best one in our company

2016-09-01

SpringCM provides the most intuitive and value-added functionality of any workflow, doc management, or e-signature app in the marketplace.

Pros

The integration of the reviewed, final file creation process with the agnostic (Word, PDF - doesn't matter) e-signature workflow is unsurpassed.

Cons

Would love to see a Contract Summary/Report template that's a bit dumbed-down for yours truly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering SpringCM

Keep up the great work, esp in customer support

Source: Capterra
Helpful?   Yes   No

Response from SpringCM


Thank you Marty for your review and your business! We will let the customer support team know that you appreciate them!

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Anonymous
(Individual & Family Services company, 1001-5000 employees)

Allows us to put all contracts online for ease of access and monitoring

2017-11-15

Ability to store and access agreements in one place with reportable attributes.

Pros

The software works well to store and track contracts and agreements and to allow permitted users to access them.

Cons

The reporting capabilities are a little difficult to design. The upfront structure and onboarding took longer than expected to implement

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Marisha B.

SpringCm is great document management.

2017-12-12

Pros

Central platform for all documents used in our day to day processes and procedures.

Cons

SpringCM is used heavily for contract management. It seems like companies that use the platform for contract management instead of document management have more options and greater functionality with SpringCm overall.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeremy G.

Very easy user interface

2016-09-01

Additionally, from a management standpoint, access and security is a breeze.

Pros

Version control and file history.

Cons

Would like the ability to customize user administrator access to attribute/metadata groups.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from SpringCM


Thank you so much Jeremy, happy to hear about your great experience with SpringCM!

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Georgina M.

So grateful to have a contract management tool

2016-08-31

After some training by the great SpringCM team I really love having a real contract management tool that integrates with SalesForce.

Pros

I like the ability to manage document versions and history within a file, the flexibility to create forms and attributes for tagging documents and the amazingly quick and accurate search feature(s) this alone has saved me countless hours digging through folders and files to try and find what I need.

Cons

It does take some training to really understand the software and the logic behind it, but once you have that under your belt you can really customize the product to meet your organizational needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering SpringCM

Take the time to review all of the knowledge base resources, you will always discover something new and innovative to make your use of the software better than before.

Source: Capterra
Helpful?   Yes   No
Read more
Jerry S.

Director of Operations

2016-08-31

Spring CM allows us to do this with complete integration into our own home grown sales system and into Salesforce with minimal development time.

Pros

Integration into SalesForce

Cons

History and status from Docusign do not alway work, we have contract that get signed but never update in Spring CM.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering SpringCM

Need more drag and drop feature to help manage and move documents easier. Would like to email notification to other parties that are not involed in the signing of the document as a status update

Source: Capterra
Helpful?   Yes   No
Read more
Becky B.

SpringCM has transformed our contract and document management process.

2017-07-06

It has provided a seamless way for our staff to manage contracts and documents. It has saved us time and helped us to organize our processes.

Pros

Other features such as Workflows, Smart Rules, Dashboards have helped our staff automate and organize processes.

Cons

We would like to see a way for PDFs to be versioned. Certain file types are also not able to be viewed in Preview mode and it would be nice to have all file types available as a preview rather than having to download.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Christi C.

SpringCM for grants management

2016-10-04

They have helped us build a lot of workflows and documents.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristen R.

Spring CM review

2016-09-01

It is not very customizable and the workflows are clunky.

Pros

it integrates nicely with salesforce and has good search functionality.

Cons

not able to customize enough clunky workflows inability to use certain features w/o a Spring license - this comes into place during the review work flow process

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Heather A.

Great software partner

2016-10-04

They are helping bring our process to the next level and have controls around important legal documents.

Pros

Ease of use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Recommendations to others considering SpringCM

Explore the API options, opens up flexibility.

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Easy to implement and use, Very Flexible

2017-12-04

Pros

This software can be used across the enterprise, beyond just contract management. Workflow is easy to use a configurable for almost any need.

Cons

performance could always be better; structuring of information could be more manageable,a s it is difficult to change once you set up a basic hierarchy; mass update tools

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Debra H.

review from callisonrtkl

2016-08-31

I was able to design what we needed, implement it, and start uploading very quickly.

Pros

Using SpringCM in Firefox, I can quickly search for text in one or multiple documents.

Cons

In my opinion, the program times out too quickly. I end up logging in several times a day.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 201-500 employees)

a few hiccups each month still equal time lost

2019-01-07

Although I have confidence this is a clean and efficient platform, I experienced a few false starts that could have adversely impacted contracts that were time-sensitive for our receiving parties.

Pros

-love the ease of use - the UI is very easy to navigate -when I've used the platform it's responded in a reasonable amount of time

Cons

-main concern has been the login/account issues I've experienced -- not sure if this is an admin concern, but for the first 3 months of having access I needed to create a new account each month. the time lost between getting accounts reactivated/created was more tedious than I would've liked.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Luis A.

Awesome system

2016-08-31

Easy to use, extremely organized, details on how to structure and create templates, I love the contract management system.

Pros

Mobility, functionality

Cons

None really

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering SpringCM

No

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 201-500 employees)

Great

2017-12-21

I got to learn new 3rd party appexchange products available in market.

Pros

It saves cost of storing contract files in Salesforce.We save contract data in Salesforce and generate document/contract using Spring CM.It just needs one Template file format and we can generate contracts using Advance Workflows in Spring CM.It saves the efforts and cost

Cons

Some times Spring CM has some latency issues.It takes sometimes up to 10mins to sync Salesforce with SpringCM.Also documentation of SpringCM should be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Debra H.

East to set up and use right away. PDFs are searchable for key words using Chrome

2017-10-12

We can locate what we need extremely quickly and we can share the documents with our many regional offices.

Pros

We were able to create customized "attributes" to code our documents to make them easy to search and to categorize.

Cons

It's not a real big deal but it means I have to log in again.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Leo R.

Great Contract Management Software

2016-08-31

Worked with the stakeholders on their initial implementation - the software was easy to work with and easy to train.

Pros

APIs that allow us to customize the software to our business and that they integrate with Salesforce

Cons

Some minor UI issues - back button logs you out of the system

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering SpringCM

Great as a standalone product, however their extensive APIs are definitely the gold here.

Source: Capterra
Helpful?   Yes   No
Read more
Prabhjeet M.

SpringCM is awesome!!

2016-08-31

I have had a very good experience with SpringCM, however it doesn't provide all of the features my company needs in order to be efficient.

Pros

Clean, user friendly, helpful notifications, sync with Salesforce

Cons

Doesn't allow us to keep track of redlines

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering SpringCM

No

Source: Capterra
Helpful?   Yes   No
Read more
Houston B.

Very robust contract generation and management software

2017-08-08

Pros

They just re-vamped their workflow tool and updated a lot of the features of the platform to be more modern.

Cons

The UI seems pretty dated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Tim O.

Spring CM Review

2017-01-19

There are ton of features to edit, customize templates and a robust report function.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Leslie M.

Drives Much Needed Transparency!

2016-08-31

We are new to the SpringCM platform. Working with the team on implementation has been fantastic, and our team is excited about how the added transparency and system will help us grow our organization!

Pros

Prior to the platform we had a contracts inbox that was a black hole to our Account Executives. The dashboard is a simple one-stop-shop for them to know where their contracts are in the review and approval process.

Cons

Dashboards and reports are not quite as configurable as I would like, and it would be nice if there was more seamless linking back and forth from contracts to the associated Salesforce objects.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering SpringCM

Take your time and get prepared before implementation planning. It is a tedious process, but very rewarding. Come into it with eyes open and look for ways you improve your business!

Source: Capterra
Helpful?   Yes   No
Read more
Laura G.

Finally a better way for version control

2018-09-25

Pros

Our team works hard, but putting the onus of managing the workflow solely on their inboxes made for frequent issues with version control and slow turnaround times.

Cons

Without this, you won't receive alerts when there is a newer version that you should be working from.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more