Asset tracking and integration of parts tracking are a huge benefit. The ability to set up PM's and track them has made a big difference at our facility.
Excellent customer service - we've encountered a bug or two and reported them to the developers, we get fast responses and quick fixes. We've been very happy with the customer service to date.
The price is outstanding for a basic way to track work orders and inventory.
Preventative Maintenance was being forgotten because of some other fire that had to be put out and there was no definitive list of what was being worked on and what stage it was at.
Comma's are not allowed in text; this is a bothersome.
If person not computer literate can be difficult to use.