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Starboard Suite Pricing
Pricing overview
Value for money rating
4.7
/5
177
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Pricing details
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125
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199.95
Per month
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1600
One-time payment
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Free trial
Reviewers who mentioned pricing said:
Alexander W.
Transportation/Trucking/Railroad, 1-10 employees
Used daily for 2+ years
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I was with SS for 3 years and they worked great. I wish they had more features but that's what makes their cost so so cheap compared to others.
Very easy, cheap, and great communication
up to date features and connections with affiliates
Hi Alex, Thanks for taking the time to write a review! We've been very busy cranking out new features this year, including integrations with Square, Smart Waiver, Mail Chimp and Constant Contact. And, we've got lots more in the pipeline for this year. We'd love to welcome you back when you're ready :)
Tony M.
1-10 employees
Used daily for less than 6 months
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The team at Starboard Suite does a phenomenal job responding to inquiries and making schedule adjustments for us and does so extremely quickly. This is great for us when we want to make pricing changes, add new locations, or offer specials. The software is easy to use and the functionality is great for our customers. We shopped around quite a bit and not only was Starboard Suite an incredible deal, they were also the easiest to communicate with and had by far the best customer service. If you are shopping for a scheduling software to use, look no further. These guys are the best!
Ease of use. A lot of features.
I would like to be able to make mass changes to mass event adds that I had done in the past.
Hi Tony, Thanks so much for taking the time to write a review. We're thrilled to have you on-board, and glad to hear that things are working out so well with our product and our service!! ---- In terms of mass changes, we wanted to make sure you know that you can already: - Make global changes to any of your price levels, event types, locations, vessels, etc. - Add new price levels,...
Morgan D.
Leisure, Travel & Tourism, 1,001-5,000 employees
Used daily for 1-2 years
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It helps organize and give a quick overview of the tours that are happening throughout the year at the company I work for.
I love how it is now colour coated so all of our tours look differently and it is easier to tell what you are looking at.
I dislike how you cannot see the price of tours without going through the booking of a tour. I honestly cannot think of many things that I dislike regarding the software.
Hi Morgan, Thanks for taking the time to write a review! We're glad to hear that you're enjoying using Starboard Suite, and that it's hard to think of anything you don't like :) Wishing you a great summer!
Hilary B.
Maritime, 11-50 employees
Used daily for 6-12 months
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We researched 7 other reservation platforms prior to committing to Starboard Suite. Not only did we like their pitch the best (because of their amazing customer service, ease of use, and customizability) - but as a HUGE added bonus they were also the cheapest option out of all of the alternatives. If you're not willing to charge your customer a service fee and want to absorb the cost of using a booking platform into your business costs, it can add up quite quickly as many of the similar services charge a large percentage fee.
The customer service is excellent. They go above and beyond to ensure that their clients are happy with the system. They are quick to respond if you have questions, and they're willing to adjust the platform's features at your request (within reason). This has made all the difference to us, as we feel like the system can be customized to our needs. Understandably, every company will have different...
If I had to give some small critiques - not 100% of everything is as customizable as I had hoped prior to signing on, and it's not quite as 'pretty' as I'd like it to be. We just went through a rebrand and I would have loved to have made everything align with our new aesthetic. I also find the calendar to be rather bulky, and find myself missing our simpler calendar from our previous reservation platform....
Hilary, Thanks so much for taking the time to write a review! We're thrilled to hear that we've had such a positive impact on your business, and that our customer service has been excellent :) As you've noticed, we love to help our clients with anything we can -- we can't always move mountains (right away), but we'll give it a try if that's what you need :) Most of all, we're glad that of the 7 reservation systems you considered, you chose Starboard Suite! We're thrilled to have you on board, and we look forward to helping you with your reservations for many years to come. Wishing you a wonderful winter season, Charles
Todd F.
Recreational Facilities and Services, 1-10 employees
Used daily for less than 6 months
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Absolutely excellent, I have already recommended it to several other charterers I know that use FareHarbor as I believe it is a superior product.
There are a lot of features that will allow us to grow overtime without needing to find a new alternative. We are a large ticket price company, so the BIGGEST benefit of the software/company is the pricing structure not gouging my customers.
So far I haven't found anything that I have had an issue with in general, while im sure some may exist my overall experience has been positive.
Todd, Thanks so much for taking the time to write a review! We're glad to hear that our platform is working out well for you, and of course we very much appreciate the referrals :) Looking forward to assisting you with your reservations for many years to come. Have a great sailing season!
Bob B.
Recreational Facilities and Services, 11-50 employees
Used daily for 6-12 months
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We are very happy that we went with Starboard Suite after reviewing dozens of options. The cost, features, support and ease of use for our customers and staff has all been very positive.
The support is highly responsive and always exceedingly helpful. They are constantly developing and adding new features as well.
Some functions are not completely intuitive for someone who isn't highly technologically minded to access. They are there and actually easy to use, but sometimes I need to be pointed in the right direction. Luckily the support is there to do that quickly.
Hi Bob, Thanks so much for taking the time to write a review! We're glad to know that the Starboard platform is working out well for you, and that our support team has been so helpful.
Lesley S.
Hospitality, 11-50 employees
Used daily for less than 6 months
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I would definitely recommend to others.
I like working with smaller companies that have excellent customer service. I was tired of having to explain my business and needs over and over again to account reps, which is not Starboard’s business model. Starboard markets to boat tour companies, which is not what my tour company does, but it has everything I need. I’m grateful to have found a ticketing home here. Nice, thoughtful people and robust updates. And at a lower price that doesn’t worry me when passing along ticket costs along to customers.
Starboard is a hands off system in terms of setup, so doing this during low season is key.
Lesley, Thanks for writing a review! We're thrilled that Starboard is working out so well for you, and looking forward to helping you with your reservations for many years to come :)
Heather C.
Transportation/Trucking/Railroad, 1-10 employees
Used daily for less than 6 months
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I am impressed with the Starboard Suites Team and their ability to work with the nuances of our company and provide solutions to our specific needs. So far the software has helped our small business streamline reservations, organize our inventory, and open up the ability for multiple people to view our calendar at once. I'm really happy with the software.
The ability to access your calendar or reservation system from any page. Great features like editing multiple events at one time, or the simplicity of quickly making changes to one reservation. Any request to help personalize the software have been quickly addressed and created for our needs.
Features that we cannot edit ourselves like the Base Price (but that is a quick email request).
Heather, Thanks so much for taking the time to write a review. We're glad to hear that Starboard Suite is working out well for your business -- sophisticated AND user friendly are exactly what we're after :) We're thrilled to have you on board, and looking forward to helping you with your reservations for many years to come!
Marcelo J.
Entertainment, 11-50 employees
Used daily for less than 6 months
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Very ease to use and it automates the whole booking system in one platform.
This platform is very customizable and easy to use, it's really all you need and their support and customer service is amazing! Always answering right away and doing their best to please and solve the clients problems, even creating new programming to solve my specific needs. I would recommend that to anyone, except for my competition, of course!!!
It is a little bit more expensive than i was willing to pay, specially considering we are a new business, but so far so good.
Marcelo, Thanks so much for writing a review! Really glad to hear that our platform and customer service have exceeded your expectations :) Wishing you a successful summer season, and hoping to work with you for many years to come.
John N.
Hospitality, 1-10 employees
Used daily for less than 6 months
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Keeps track of our cruises and easy to see real-time availability.
Extremely intuitive for our clients and reservation agents. The customer service agents are extremely good about getting back to us.
Fairly expensive. It is a great software, but the per person charge takes a fair amount off of our bottom line.
Hi John, Thanks for taking the time to write a review! I'm glad to hear that you're finding our software easy to use. And, great to hear that our customer service has been so responsive . Product and service are incredibly important to us, so it's great to hear that we're getting them right :) In terms of cost, we do our best to stay competitive, and we definitely want you to feel like you're getting good value for your money. After you've been with us for a year and we can get a sense of your sales patterns, we'd be glad to revisit pricing with you.
Taylor T.
Maritime, 1-10 employees
Used daily for 6-12 months
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Such a great, quick and easy service. Incredible value! It's so easy on every end, to create new and existing ways for me and the business to grow !!
Ease of use, stable, never crashes, reliable, and simple!
Nothing I don't like
Taylor, thanks so much for taking the time to write a review. We're thrilled to have you on-board!
Jody H.
Sports, 11-50 employees
Used daily for less than 6 months
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I learned more about reservation programs.
How easy it is to navigate and correct errors. I love that I can edit so many minor things like special cost per time of day or insert special discounts my way.
There was one part that wasn't clear why I had to maneuver through the steps a certain way but it wasn't hard since that's the way I was taught.
Hi Jody, Thanks for taking the time to write a review! We're glad to hear that it's been so easy to get started with Starboard Suite, and that you're enjoying working with the system. Wishing you a wonderful summer!
Harry J.
Executive Office,
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This product is a game changer for us. The team at Starboard Suite worked to help us customize the platform to realize the profit potential of the company and provide a valuable operational tool to ensure that our asset utilization is maximized. Very little effort to get up and running, training is first class, and the software itself is extremely intuitive and user friendly. Would recommend it to anyone.
Intuitive. Easy to use. Adaptable.
You can double book the vessel...but understand this is already being worked on. More expensive than some of the other options but feel it is good value.
Hi Harry, Thanks so much for taking the time to write a review. We're thrilled to have you on board! FYI, vessel schedules are now strictly enforced -- ie, there's no risk of double-booking a vessel.
Carrie S.
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Starboard Suite is easy to use, affordable and includes a variety of features that cover almost every situation. I have used 3-4 different programs over the years and Starboard Suite is the best. Many other programs I have looked at did not match the quality and feel of my website. Starboard Suite worked very hard to make the transition to their site seamless and unnoticeable. The best feature is probably the customer service. It is timely and understandable. They also work hard to help me customize features to meet my needs.
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Carrie, Thanks so much for the thoughtful review! Customization and our "white glove service" are a big part of what we focus our energies on here, so it's great to get confirmation that this is working so well. Looking forward to another season with you!
Casey L.
Leisure, Travel & Tourism, self-employed
Used weekly for less than 6 months
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We were in need of an online reservation system that was low cost and quick to set up. StarboardSuite filled that need perfectly. The account management team helped us get set up quickly and trained us in the easy to use system in about an hour. Whenever we had a question, they are quick to respond - whether by email or phone. They're a great team to work with!
Easy to use.
The simplistic interface could be enhanced to work more intuitively on tablet and touch devices.
Hi Casey, Thanks for taking the time to write a review! We're really glad to hear that Starboard Suite is working out so well for you. As you can tell, customer training and support are big priorities for us. I also wanted to let you know that we'll be rolling out an iOS app for our Control Panel in the 1st quarter of 2017. We'll reach out directly to see if you'd be interested in early access to that. Thanks for being a great customer!
Cynthia L.
Restaurants, 11-50 employees
Used weekly for less than 6 months
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Customers are less frustrated when trying to book a cruise. This is a very big deal...
It has made it easier for our customers to book with us by streamlining the checkout process. The cruises can be easily sorted by day, event type, or customer. Built-in manifest and food choice lists are also a big improvement over our last system.
It has a nice clean look and layout, but it would be nice if it were more elegant. I realize this is subjective...
Cindy, Thanks for taking the time to write a review! I'm really glad to hear that everything is working out so well. I know your system required some special attention to handle your catered meals, etc, so it's great to see how it all came together. Wishing you a great summer season! If there's anything we can help with, please don't hesitate to be in touch.
Alex W.
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I have been with Starboard Suite for over 3 years now and have nothing to complain about. My experience with Starboard Suites has been nothing but great. Every Time I have something that I think will work better for me I email them and they respond in no time and then they attack my issue as if it was their main focus. Since using Starboard Suites my conversion rates have gone up and my customers have told me great things about using the booking process we put together. If you are looking for a booking company to treat you like one of their own then Starboard Suites is or you, and you can not beat the price for what they offer.
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Alex, Thanks so much for the kind review. We very much enjoy working with you too :)
Mary M.
Transportation/Trucking/Railroad, 11-50 employees
Used other for less than 6 months
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The system solves many of our pricing changes and allows us to offer discounts, etc. to selected customers
Love the Customer Service! [SENSITIVE CONTENT HIDDEN] has been extremely helpful and patient! Now getting used to the system with his help.
The integration was great but sometimes do not know which steps are appropriate during certain processes steps
Mary, Thanks so much for taking the time to write a review! Glad to hear that our team has been helpful and patient as you're getting started :)
Savannah V.
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We have worked with Starboard Suites for quite some time now and love the ease of the program. I know I can always give them a buzz and they will help us personally with our custom booking system. Thank you guys for the great service!
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