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Recommended
Katie N.
Used daily for less than 6 months
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I like the reports and the that my reservation system has a involved customer support so I don't have to spend hours trying to figure things out.
The library of how-to articles and the quick response of their staff. Whenever I call their support line I always get knowledgeable staff. If I can't figure out how to do something or if I need something done that is unique to my site they are happy to code me a unique solution or take on any challenge I throw at them.
Its still new and updating to the latest apps. They are in the process of coordinating their site with apple apps and other sites that i run with my business.
Hi Katie, Thanks for taking the time to write a review! I'm glad to hear that you're enjoying using our software, and that our staff has been so responsive to all of your questions and unique situations. FYI, our web-based reservation system has been around for years now. As you mentioned, our iOS app is new within the last few weeks, but it's working great so far, and we've got more enhancements coming soon. Wishing you all the best!
Greg S.
Hospitality, 201-500 employees
Used daily for less than 6 months
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Our business has various locations, including a large variety of shore excursions, tours on both land and water, as well as restaurant operations sold to both public and private groups. Starboard has provided us with an incredible ability to separate these bookings, and provide an extremely in depth method to track sales by locations and customer group. Starboard has customized our reporting and we have developed reports to allow us to utilize the contract function a great deal as well as implement built in accounts receivable tracking. Development and engineers working on our project provided quick results and delivered on time.
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Hi Greg, Thanks for taking the time to write a review! I know the team was hard at work on some of your custom contract and reporting needs, and it's great to know that everything is working out so well! We're thrilled to have you on board, and looking forward to helping you with your reservations for many years to come :)