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Starboard Suite Logo

Starboard Suite

Effortless Reservations and Ticketing

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Starboard Suite Reviews - Page 3

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185 reviews

Recommended

KN
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Katie N.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great reservation system with an accommodating staff that answers all my questions!

Reviewed 6 years ago

I like the reports and the that my reservation system has a involved customer support so I don't have to spend hours trying to figure things out.

Pros

The library of how-to articles and the quick response of their staff. Whenever I call their support line I always get knowledgeable staff. If I can't figure out how to do something or if I need something done that is unique to my site they are happy to code me a unique solution or take on any challenge I throw at them.

Cons

Its still new and updating to the latest apps. They are in the process of coordinating their site with apple apps and other sites that i run with my business.

Vendor response

Hi Katie, Thanks for taking the time to write a review! I'm glad to hear that you're enjoying using our software, and that our staff has been so responsive to all of your questions and unique situations. FYI, our web-based reservation system has been around for years now. As you mentioned, our iOS app is new within the last few weeks, but it's working great so far, and we've got more enhancements coming soon. Wishing you all the best!

GS
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Greg S.

Hospitality, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Our experience with Starboard has been wonderful, quick to process any requests.

Reviewed 7 years ago
Pros

Our business has various locations, including a large variety of shore excursions, tours on both land and water, as well as restaurant operations sold to both public and private groups. Starboard has provided us with an incredible ability to separate these bookings, and provide an extremely in depth method to track sales by locations and customer group. Starboard has customized our reporting and we have developed reports to allow us to utilize the contract function a great deal as well as implement built in accounts receivable tracking. Development and engineers working on our project provided quick results and delivered on time.

Cons

No cons were added to this review

Vendor response

Hi Greg, Thanks for taking the time to write a review! I know the team was hard at work on some of your custom contract and reporting needs, and it's great to know that everything is working out so well! We're thrilled to have you on board, and looking forward to helping you with your reservations for many years to come :)