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Stitch is an inventory and order management platform built for modern, high-growth brands.
QuickBooks Commerce (formerly TradeGecko) is powerful cloud-based inventory and order management software for growing wholesale...
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Entertainment, 11-50 employees
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I moved my business to TG from stitch labs purely for the Multi Currency option. The system seemed fantastic. that was until the sales orders started not to sync properly. Then the support from TG became so poor that it took them 5 days to respond with an auto text non help responce. they then told me that for only $350 USD per month I could sign up and then be entitled to phone support. It would be nice if support called you if you are really having an issue.
Interface Stock adjustments Ease of use
Lack of reporting Service Support Focused on selling not solutions
Hi Julian, My sincere apologies - this is unacceptable from our end. We definitely had some issues with support at the start of the year. We've hired a few people, invested heavily in creating more videos and articles on using our platform and opened an office in Toronto to make sure we're more responsive to any and all queries our customers have, I hope we've resolved your support issues, we're now targeting under 2 hour support response on all new tickets, but anything please email me personally at cameron [at] tradegecko.com Best, Cameron Priest CEO TradeGecko
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