StreetSmart Features

StreetSmart

Mobile workforce management software

4.19/5 (108 reviews)

Competitor Feature Comparison

API
Accounting Integration
Activity Management
Alerts/Notifications
Appointment Management
Billing & Invoicing
Client Portal
Contact Database
Contract/License Management
Customer Database
Customizable Forms
Dispatch Management
Drag & Drop
Electronic Payments
Electronic Signature
Employee Scheduling
Forms Management
GPS
Historical Reporting
Inventory Control
Inventory Management
Invoice Processing
Job Management
Job Tracking
Maintenance Scheduling
Mobile Access
Mobile App
Mobile Signature Capture
Online Time Clock
Payment Collection in the Field
Payroll Management
Preventive Maintenance
QuickBooks Integration
Quotes/Estimates
Real Time Data
Real Time Reporting
Real-time Updates
Recurring Appointments
Routing
Scheduling
Service History
Task Scheduling
Technician Management
Third Party Integrations
Timesheet Management
Variable Workforce
Work Order Creation
Work Order Management
Learn moreCompare App
API
Accounting Integration
Activity Management
Alerts/Notifications
Appointment Management
Billing & Invoicing
Client Portal
Contact Database
Contract/License Management
Customer Database
Customizable Forms
Dispatch Management
Drag & Drop
Electronic Payments
Electronic Signature
Employee Scheduling
Forms Management
GPS
Historical Reporting
Inventory Control
Inventory Management
Invoice Processing
Job Management
Job Tracking
Maintenance Scheduling
Mobile Access
Mobile App
Mobile Signature Capture
Online Time Clock
Payment Collection in the Field
Payroll Management
Preventive Maintenance
QuickBooks Integration
Quotes/Estimates
Real Time Data
Real Time Reporting
Real-time Updates
Recurring Appointments
Routing
Scheduling
Service History
Task Scheduling
Technician Management
Third Party Integrations
Timesheet Management
Variable Workforce
Work Order Creation
Work Order Management
Visit WebsiteCompare App
API
Accounting Integration
Activity Management
Alerts/Notifications
Appointment Management
Billing & Invoicing
Client Portal
Contact Database
Contract/License Management
Customer Database
Customizable Forms
Dispatch Management
Drag & Drop
Electronic Payments
Electronic Signature
Employee Scheduling
Forms Management
GPS
Historical Reporting
Inventory Control
Inventory Management
Invoice Processing
Job Management
Job Tracking
Maintenance Scheduling
Mobile Access
Mobile App
Mobile Signature Capture
Online Time Clock
Payment Collection in the Field
Payroll Management
Preventive Maintenance
QuickBooks Integration
Quotes/Estimates
Real Time Data
Real Time Reporting
Real-time Updates
Recurring Appointments
Routing
Scheduling
Service History
Task Scheduling
Technician Management
Third Party Integrations
Timesheet Management
Variable Workforce
Work Order Creation
Work Order Management
Visit WebsiteCompare App

Mobile apps

iOS App


20 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


27 reviews

StreetSmart Feature Reviews

25 reviewers had the following to say about StreetSmart's features:

Ozzy R.

I use a small part of the software but it's reliable and only had had a couple of small glitches

2018-03-23

Being able to track all my visits with information on the spot when it happens so I don't have to remember how the visit went.

Pros

Also when I go do the monthly reports of my field work everything is easy to find and I'm able to make useful reports to give to my management

Cons

I can't go back to correct errors in the tablet once I'm passed certain point like entered data that I might have done mistakenly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from ClickSoftware


Ozzy, we appreciate your review of StreetSmart. It is important for us to hear how the app and reporting are being used and we're pleased to hear you find it effective. Also, we have forwarded your suggestions over to our product management team for review. Thanks again!

Read more
Matt M.

The system is a great tool which allows us to track and communicate freely with our field staff

2018-03-19

Pros

The customization of forms, activity reporting and tracking, user friendly app and pc for user interface

Cons

lag time on location reporting can be extensive at times and create confusion. updating mass locations or making mass changes in location assignments to users can be tedious

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from ClickSoftware


Thank you Matt for your review of StreetSmart. It is good to hear the solution is helping communicate with your field staff and provide customized information on field activities.

Thank you also for your suggestions which have been forwarded to our product management team for review.

Thanks again for your feedback!

Read more
Robert S.

StreetSmart Review

2018-11-02

While it's customizability is very useful and the default options handle most of our needs, the software is still fairly poor quality and is a pain point for our installers.

Pros

It's customizability is useful and the reporting tools help my company keep track of a lot of different metrics.

Cons

The software is clunky and the reports are poorly designed. Filling out the forms are a pain point for our users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Lauren C.

did half its job

2018-03-15

Live track of guards and their where abouts, Breadcrumb capability.

Pros

Allowed our guards to check in hourly to follow protocol. dispatchers were able to pull back data history and view live time reports

Cons

GPS drift. Caused text messages to be sent to the phone... sending around 700 in a day which would cause problems with the phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from ClickSoftware


Thank you Lauren for your feedback. We strive for accuracy with our product and have forwarded your concerns on to our product team.

Read more
Prashanth V.

Streetsmart Review

2018-11-09

Time tracking and time-stamping by location is key.

Pros

Easily allows for reporting and creation of custom forms for tracking a variety of jobs.

Cons

The streetsmart software is at times clunky and the jobs/tasks hierarchy is a little tough to follow through.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jim R.

StreetSmart Review by Jim

2019-01-08

The ability to track and report on anything from job details to vehicle mileage and locations has completely changed our business, and will continue to do so as we grow and evolve as a company.

Pros

I most enjoy the ability to plan and schedule company actions far ahead of time, track in real time, and report on any job function afterward with details that I can customize to best fit our team's needs.

Cons

The only con would be lack of a more 'real time' messaging option for communicating with workers in the field.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Banking company, 11-50 employees)

Not as User Friendly as Preferred

2018-11-02

Pros

makes tracking orders easy, gets the job done

Cons

can't customize reports to accommodate my needs

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 10001+ employees)

OK product, but no integration options to enterpirse back end

2019-01-15

NA

Pros

Could based management. Easy to download , install and set up

Cons

Battery drain RAM consumption No out of the box integrations provided to back end systems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

Work so good I never had to contact support

2018-03-15

Pros

Easy to use and access to basic features is a great plus, user friendly even for non-tech users.

Cons

Tracking miles and showing statistics for users would be a nice feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from ClickSoftware


Thank you for your feedback on StreetSmart.

It is good to hear the solution is intuitive - even for non tech users and that everything runs so smoothly you never have to contact support!

We have forwarded your suggestopms to our product management team for review.

Thanks again for your review!

Read more
Eduardo P.

Great software

2019-01-08

Pros

Helps you keep track of employees

Cons

Difficult (too many steps) to set up employee profiles to run certain reports.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
William B.

Real Time

2019-01-11

Tracking deliveries as warehouse manager.

Pros

I love the real time updates, the ease of tracking, makes my life much easier. as a warehouse manager.

Cons

Sometimes it can be a little slow but not so much that it disrupts my business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Douglas S.

Meets our needs and one of the few that can for the price range.

2018-03-15

Pros

The ability to create and customize reports makes it very helpful for our business model.

Cons

It only allows data to be retrieved for the past 90 days.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from ClickSoftware


Douglas,

Thank you for providing feedback on StreetSmart. It is important for us to know that our product is affordable and still offers the ability for you to customize reports to meet your specific needs.

Your comments have also been forwarded to our product management team for further review.

Thank you for your business!

Read more
Matt N.

My Review

2018-11-02

I have been able to document staff locations/activity

Pros

The software enabled me with GPS Tracking

Cons

The staff dislikes being tracked by GPS and having to check-in/out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
jamie i.

I think there could be better training but once you get used to it the software is pretty good

2018-03-15

Pros

what I liked most about the software was the customizable reports that you could run. the reports that came with the software where good but not as detailed or industry specific as needed.

Cons

the only thing I can think of that would be considered a con is the lack of training videos. I had to call customer service for training on almost everything but they where patient and once you got comfortable with the program it ran a lot smoother.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from ClickSoftware


Jamie, thank you for your feedback. We are glad to hear you are able to create insightful reports from the data collected from the StreetSmart app!

Also, you may be glad to hear that in addition to our one-to-one onboarding, webinars and support documentation we are currently developing new training tools including more videos!

Please feel free to contact our customer support team at any time for assistance in using the solution, or to arrange for additional free training at smartsupport@clicksoftware.com

Read more
CHRIS M.

Review for Street Smart

2019-01-11

We are able to give transparency to our clients with before and after photos of all of our jobs. My overall experience has been very pleasant.

Pros

It's great with data keeping.

Cons

It crashes a lot on mobile devices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ana C.

Good

2018-04-04

Help us to have a better use of time, manage visits & coordinate routes.

Pros

The availability to have records of all visit & areas. The map is great and the animation is, also very nice.

Cons

Even when we know location is on is says in the report is says location off.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from ClickSoftware


Ana, thank you for your review. We appreciate your feedback and are pleased to hear you have found value in StreetSmart for your mobile staff. Also, our free 24x7x365 support team can help you with your reporting questions. Please contact them at streetsmartsupport@clicksoftware.com for assistance.

Thank you for your business!

Read more
Susan P.

streetsmart app

2019-01-11

actually getting mileage paid

Pros

It simplifies mileage reporting. it allows you to accurately report mileage based on your odometer

Cons

sometimes it seems a bit clunky. this could be because we are not allowed to edit things we have closed.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
John L.

Easy to use

2018-03-22

Pros

Easy to configure, use and create forms.

Cons

Delayed reports. When a workers sign is into a job I won't see it for some time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from ClickSoftware


Thank you John for your review and feedback. It is good to hear the product is easy to use, and the configurable forms work well for your team. We've also sent your feedback on to your Sleep Number engagement manager and product team.

Read more
Mark R.

Street Smart providing verification of visits and trip/mileage tracking

2019-06-26

StreetSmart has provided us with the support to verify our visits to clients in the field and helped resolve errors and discrepancies in both visits and in mileage and travel time reporting.

Pros

Most of our employees were able to utilize the application with less than 15 minutes of demonstration time.

Cons

When employees are in areas of no cell or wifi coverage for longer periods of time, they get disconnected from the server and reconnecting has had some glitches at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Hector U.

Streetsmart

2019-01-08

I have to use it everyday to submit forms or start on the route. Easy to use.

Pros

Accuracy of the Stop Start Report. Easy to use self explanatory.

Cons

Constant crashes on the app, missing information on GPS Stop Start Report.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from ClickSoftware


Hector,

Thank you for providing feedback on StreetSmart. We are glad to hear the start stop report you have is accurate and easy to use. The GPS report shouldn¿t be missing within the app and I have forwarded the issues you have to our product team. We also encourage customers to submit requests through smartsupport@clicksoftware.com as they would be able to see where the bugs are.

Read more
Shannon Q.

Not great

2019-01-08

Pros

Good reporting, easy to gather information from the forms

Cons

Difficult to use, forms are clunky when in the field. Hard to go back in the form when in the app

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from ClickSoftware


Shannon,

Thank you for providing feedback on StreetSmart. It is important to us that our product gathers the information for your reports accurately. I have forwarded the issues you¿re having to our product team and we also want to make sure you know we offer ongoing free training. If you are having any challenges or questions about using the product you can always connect with smartsupport@clicksoftware.com who will be able to help as well.

Read more
Héctor C.

Comfort and efficiency

2018-03-22

optimization, digital signatures

Pros

easy for signing our clients contract and assignment to each technician, real-time review super modifiable

Cons

currently it is quite expensive, and it is slow in the interface, I have good internet connection and sometimes it is frzzed

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin B.

Awesome...with headaches.

2019-01-15

They have been tremendous in capturing data that we can use for market trends and analyse logistics, and our ability to add/delete new forms on the fly has proven extremely valuable when rolling out new initiatives throughout the year.

Pros

I can generate reports in the web portal that drill down to very specific details throughout day.

Cons

My major frustrations are with data transfers in the back end of our SQL server and the software's communication with our employees' tablets.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joseph B.

Excellent

2018-03-16

Effectivity

Pros

Friendly Software, a very good tool when managing mobile jobs, saves time and money and helps productivity and the functioning of processes.

Cons

It is a bit slow at the start of the session, access to jobs, messages and forms should be a bit easier, in general lines is a very good software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from ClickSoftware


Thank you Joseph for your great feedback! We are very pleased to hear that StreetSmart is working well for Boom Solutions. We are also forwarding your comments to our product team for further review.

Thank you for your business!

Read more
Andreas M.

The best CRM and scheduling for small businesses

2010-06-24

ServiceTycoon is one of the best team scheduling software and contact management for contractors to get a grip of their small business.

Pros

our sales team closing ration went up 10-15% immediately. We contribute this to transparency that creates accountability, and to simply the tools that enables all of us to work more efficiently. Same for our installations and service department. The system is pretty intuitive and their support is excellent.

Cons

no internal inventory - that would have helped us.

Rating breakdown

Ease of use
Customer support
Source: Capterra
0 of 1 people found this review helpful
Helpful?   Yes   No
Read more