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SurveyMonkey Apply vs Brilliant Directories Comparison

Overview

SurveyMonkey Apply helps organizations to collect, manage and review any type of application or submission from one secure online portal.

Brilliant Directories is a cloud-based directory software for creating directory websites, with built-in themes, member management,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$4950.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$145.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

118

69

8

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

5

4

3

2

1

427

126

13

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

We are happy that we made the change as our system/room was very robust. We worked with great people on the transition and the support staff is always a big help.
I like the ease of typing in questions and the choices of responses. The total feature is also excellent.
Apply is a great platform for awards and program submission collection. It's a little pricey but is so flexible that it can really do anything you need.

Pros

After having muddled through other similar software's, this one is like a breath of fresh air. Amazingly easy to use , robust, rich of features and incredible support.
Brilliant Directories provides the total package when it comes to software for directories. They have the most innovative and user friendly options and features available.
There are so many great features that brilliant Directories offer. I love the different themes and ideas that the Brilliant Directory provides for me and my company.

Cons

Sadly, there is no structured training program, no technical manual. So, training would be catch-as-catch can (a video here, an article there).
These implementation questions would be overwhelming. The biggest problem with SMA (and other similar grants software packages) is the amount of time and training expected of an administrator.
We use it to manage a grant program at the City. Unfortunately it has a lot of issues and clients complain about the customer service.

Cons

However, when you receive an email from someone who you have just spoken to on the phone that has no relation to the phone call, it comes across as a little fake.
I am not that knowledgeable in programming languages and I'm finding it difficult to go in and make some of the changes I need to make. The term 'widget' is also misleading.
Customer support is below average with no customer orientation. One of the incidences where they did not accept a bug that led to a loss.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features61
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Applicant Tracking
  • Applications Management
  • Approval Process Control
  • Audit Trail
  • Auditing
  • Authentication
  • Automatic Notifications
  • CRM Integration
  • Categorization
  • Collaboration Tools
  • Collaborative Review
  • Commenting
  • Configurable Workflow
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Customizable Categories
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Deadline Management
  • Discount Management
  • Document Review
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Submission
  • Email Invitations & Reminders
  • Email Notifications
  • Email Templates
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Forms Management
  • Grants Management
  • Labeling
  • Lead Management
  • Multi-Currency
  • Multi-Language
  • Newsletter Management
  • Permission Management
  • Progress Reports
  • Question Branching
  • Ratings & Reviews
  • Real Time Analytics
  • Reminders
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Search Functionality
  • Single Sign On
  • Status Reporting
  • Status Tracking
  • Student Management
  • Tagging
  • Web Forms
  • Workflow Management
  • Total features10
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Applicant Tracking
  • Applications Management
  • Approval Process Control
  • Audit Trail
  • Auditing
  • Authentication
  • Automatic Notifications
  • CRM Integration
  • Categorization
  • Collaboration Tools
  • Collaborative Review
  • Commenting
  • Configurable Workflow
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customizable Branding
  • Customizable Categories
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Deadline Management
  • Discount Management
  • Document Review
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Submission
  • Email Invitations & Reminders
  • Email Notifications
  • Email Templates
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Forms Management
  • Grants Management
  • Labeling
  • Lead Management
  • Multi-Currency
  • Multi-Language
  • Newsletter Management
  • Permission Management
  • Progress Reports
  • Question Branching
  • Ratings & Reviews
  • Real Time Analytics
  • Reminders
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Search Functionality
  • Single Sign On
  • Status Reporting
  • Status Tracking
  • Student Management
  • Tagging
  • Web Forms
  • Workflow Management

Integrations

  • Total integrations3
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations4
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SurveyMonkey Apply vs. Brilliant Directories

See how SurveyMonkey Apply and Brilliant Directories stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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