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Swept vs Vozy Comparison

Overview

Swept is trusted operational software for commercial cleaning and janitorial businesses. Take Control of your business. Trust Swept.

Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(57)

5

4

3

2

1

32

21

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5.0

(2)

5

4

3

2

1

2

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It is very user friendly, our employees like using it, and it is great for communicating with customers.
Over all I am very happy with the app. It improves quality of life substantially bring many elements required into one convenient app.
Swept has been affordable and offered time clock solutions as well as inspection reports. Customer service is excellent.

Pros

Not enoughreviews yet

Cons

The inspection feature is very weak and we are not able to customize in a way that maximizes the software's potential.
My company has multiple accounts in the software, but I only have access to one accounts. In looking at several reports, I see information for the other accounts that I have no access to.
We have changed the tendency reacting to problems to now be proactive preventing recurring complaints from customers.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features44
  • AI/Machine Learning
  • API
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Asset Tracking
  • Auto-Responders
  • Automated Scheduling
  • Automatic Call Distribution
  • Bid Management
  • Billing & Invoicing
  • Biometrics
  • CRM
  • Calendar Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Chat/Messaging
  • Chatbot
  • Client Management
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Conversion Rate Optimization
  • Customer Database
  • Customizable Branding
  • Dispatch Management
  • Employee Scheduling
  • Employee Time Tracking
  • Facility Scheduling
  • For Healthcare
  • Historical Reporting
  • IVR / Voice Recognition
  • Inspection Management
  • Intent Recognition
  • Inventory Control
  • Inventory Management
  • Job Management
  • Job Tracking
  • Lead Management
  • Live Chat
  • Machine Learning
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Natural Language Processing
  • Payroll Management
  • Personalization
  • Problem Management
  • Process/Workflow Automation
  • Quality Control Management
  • Queue Management
  • Real Time Data
  • Real-time Updates
  • Recurring Tasks
  • Reminders
  • Reporting/Analytics
  • Routing
  • SMS Messaging
  • Scheduling
  • Service History
  • Speech Recognition
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Planning
  • Task Scheduling
  • Technician Management
  • Text to Speech
  • Time Tracking
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Voice Mail
  • Work History
  • Work Order Management
  • Total features36
  • AI/Machine Learning
  • API
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Asset Tracking
  • Auto-Responders
  • Automated Scheduling
  • Automatic Call Distribution
  • Bid Management
  • Billing & Invoicing
  • Biometrics
  • CRM
  • Calendar Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Chat/Messaging
  • Chatbot
  • Client Management
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Conversion Rate Optimization
  • Customer Database
  • Customizable Branding
  • Dispatch Management
  • Employee Scheduling
  • Employee Time Tracking
  • Facility Scheduling
  • For Healthcare
  • Historical Reporting
  • IVR / Voice Recognition
  • Inspection Management
  • Intent Recognition
  • Inventory Control
  • Inventory Management
  • Job Management
  • Job Tracking
  • Lead Management
  • Live Chat
  • Machine Learning
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Natural Language Processing
  • Payroll Management
  • Personalization
  • Problem Management
  • Process/Workflow Automation
  • Quality Control Management
  • Queue Management
  • Real Time Data
  • Real-time Updates
  • Recurring Tasks
  • Reminders
  • Reporting/Analytics
  • Routing
  • SMS Messaging
  • Scheduling
  • Service History
  • Speech Recognition
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Planning
  • Task Scheduling
  • Technician Management
  • Text to Speech
  • Time Tracking
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Voice Mail
  • Work History
  • Work Order Management

Integrations

  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations11
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Swept vs. Vozy

See how Swept and Vozy stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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