Swept Janitorial App Features

Swept Janitorial App

Janitorial Software that Saves You Time and Money

4.48/5 (40 reviews)

Swept Janitorial App Feature Summary

  • Dispatch management
  • Scheduling
  • Client management
  • Recurring appointments
  • Service history tracking
  • Mobile access
  • Payroll management
  • Job management
  • Inventory control
  • Custom inspection plans
  • Scheduling & time tracking
  • Problem reporting
  • Client & location messaging
  • Supply tracking & requests
  • Multilingual
  • Record cleaning time
  • Inspection plans
  • Problem reporting
  • Cleaning instructions
  • Public surveys
  • Enhanced translation
  • Real time communication
  • Mobile app, SMS or IVR (landline) check-ins
  • Mobile inspections
  • Performance measuring
  • Record notes
  • Real-time updates
  • Late reminders and alerts
  • Real-time feedback
  • Email and SMS notifications
  • Anonymous voice & sms feedback
  • Custom room signs

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Competitor Feature Comparison

Mobile apps

iOS App


10 reviews

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Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


92 reviews

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Swept Janitorial App Feature Reviews

25 reviewers had the following to say about Swept Janitorial App's features:

Jennifer Bulkley

Unmatched value for cost

2019-05-01

Swept has been able to solve scheduling, account management, employee management, real-time communication with both employee and client messaging, inspection reporting, and many other features, it has certainly set the benchmark for me and my operations management systems.

Pros

I like the robust features of this software coupled with great ease of use.

Cons

occasional delay in real-time features that create a false notification alert

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Corey Bush

Still needs some work

2016-10-13

- Should be able to select multiple alerts, and turn off notifications. - Should be able to go into a cleaner's profile and add locations, not locations and add cleaners.

Pros

Gives useful reports for Management.

Cons

Still a long way away from polished.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
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Evan Kim

Great Startup

2019-06-13

Swept has allowed us to manage our team with technology. Although I have listed some cons above, I need to mention that they are still growing and adding additional features as they grow. I am an avid supporter of the company and wish them great success as it directly impacts my future growth too.

Pros

- Ability to track time and employees with geofencing - Schedule automation - Inventory tracking

Cons

- Does not include a Work Order generation/tracking function - Inspection reports are limited in use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Manuela Villamarin

Swept Software

2016-11-02

And if they have any problem they can report it in real time through swept as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jamara Wilson

A Better Way for Scheduling in Our Industry

2016-10-14

Since using Swept, we've been able to schedule our employees and monitor how many labor hours are being used at each location.

Pros

The simple use of the dashboard. It makes it easy to locate what I need and do it quickly.

Cons

This makes the scheduling report incorrect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Swept Janitorial App

Not that at this time.

Source: Capterra
Helpful?   Yes   No
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Shayla Baxter

Great product!

2019-06-14

Pros

It's fantastic for inspection usage and time management

Cons

The lack of functionality with uploading pictures

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Jodi Schreiber

Original Opinion of Swept

2016-10-13

The back end should be very involved with data entry and company needs, however the front end should be a simple one button process.

Pros

The capabilities to print reports and download crew onsite and offsite information.

Cons

Not very easy to use on a daily basis.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10

Recommendations to others considering Swept Janitorial App

For companies that have multiple stops in a shift - devise a system that would allow for one click "In" and "Out" of each site.

Source: Capterra
Helpful?   Yes   No
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Fernie Macas

Overall experience

2016-10-28

As just started with the program, there are features that we really need in the business, experience wise is quite interesting, personally, it really works for me in many ways and love it, there are few glitch though when it comes to the Geofence, i know your techs are really working on it to its accuracy. Other than that, everything works as for having been said that needs more polishing. i would recommend it though.

Pros

Geofence and the real time conversations in messages with the parties involve.

Cons

Geofence - not accurate all the time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering Swept Janitorial App

I know its in real time, but sometimes its a bit slow loading.

Source: Capterra
Helpful?   Yes   No
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Manuel Galdamez

excellent option

2019-05-10

I can be in contact with the cleaners and they can let me know and attach pictures if any issue, also I can forward to the customer, one day one of my cleaner spill the water for the yellow bucket in the carpet and they send me some pictures of the damage and I fixed before customer knows

Pros

ythe most think that i like from swept is that you can have everything in your hand like customer information, communication with workers everything

Cons

I can knows when the crews are in the building and i can run the reports any time

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew Keddy

Great Software Program

2019-05-09

Time and attendance

Pros

Ease of use and the customer service response

Cons

More flexible reports so that we can adjust them to receive the information we need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin Little

Overall Pleased with the Software

2019-06-13

Pros

The app is the best part of the whole experience, it is simple and easy to use and it just works.

Cons

What Swept does it does pretty well, its simplicity makes it easy to use but with that simplicity comes lack of customizability and options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason Martell

Specifically designed to help Commercial Cleaning Companies

2016-10-05

Our company has been using Swept for a year now and in a very short time it has really changed the way we interact with our employees for the better.

Pros

- inspections - employee time check in and out for each location - employee scheduling feature - communication features between managers / cleaners / clients - the app works really well

Cons

- looking forward to when they provide better supply tracking (currently employees can easily let me know when a supply at a location is running low such as toilet paper or floor cleaner, but it does not keep track of how many of each type of supply has gone to each location)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Swept


Thanks so much Jay!

Read more
Hope Cunningham

GREAT Sustem

2017-01-05

I liked the clock in the feature with GPS enabled.

Pros

Clocking in and out.

Cons

No way of prioritizing notifications.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering Swept Janitorial App

Great for communication but needs improvement for management.

Source: Capterra
Helpful?   Yes   No
Read more
Jay Barrere

Schuman cleaning review

2016-10-13

Many items are designed more for a structure where the employee is a 1099 and we are w-2.

Pros

Great, works well in many areas, covers most of the basis, geofenced etc

Cons

Also, clicking into a building called drive time is too cumbersome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Swept Janitorial App

streamline the checklist/inspection, allow some to just click and it be a checkmark and then allow others to say meets or below standard. also a way to streamline the check in to drive time issue.

Source: Capterra
Helpful?   Yes   No

Response from Swept


Thanks for the feedback Jay!

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Gavin Scott-Miller

Swept has changed the way we communicate

2016-10-17

Our service has people all over the city, unable to communicate effectively without using many email, text threads, and phone calls. All of these are really good ways to lose important information. Swept has given our team the ability to communicate effectively and efficiently. Our cleaners also know what they are supposed to be doing when they arrive every night thanks to the built in instruction area.

Pros

Easy to use, deploy and customize. It is effective and fast.

Cons

I wish there where an easier way to export the inspections that are created in the app to a CSV format for our in house database

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Swept


Thanks for your feedback Gavin, we're working on your request :)

Read more
Stacy Ortiz

My opinion of Swept

2016-10-13

There are many uses of its functions that can aid us in our daily work activity. Swept has great customer service, is easy to use, and will hopefully make our jobs easier in the years to come.

Pros

The way it enables our managers to oversee operations easier.

Cons

The price is somewhat high.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jimmy Sc

Amazing for management but doesn't invoice customers

2018-10-15

Pros

This is one of the best products out there for managing commercial janitorial business because it allows each property to have all the details explained to our staff, with instructions, alarm codes, etc.

Cons

This software doesn't handle invoicing. As great as it is to manage customer service and quality control, we need the same system to integrate with invoicing.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Linda Robinson

swept review from Exceptional Building Svc

2016-10-13

I like the payroll reports, they are pretty accurate.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Christy Sauer

Good Software For Companies Wanting To Scale Up

2019-06-13

We give our employees flexibility on when they perform cleaning, so the software lets us see exactly when they show up and how long they stay. It allows us to keep that flexibility but brings greater transparency and accountability where needed. It has increased our communications which has brought our problems way down and made us a more responsive company. It has given us a sales advantage because we can explain these things to potential customers.

Pros

They also offer a free customized video for sales purposes that includes my company name and shows how using SWEPT benefits our customers.

Cons

The new supply feature updates are useful but can be difficult to use because it only accepts certain answers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Curtis Stamp

Great App - which will continue to improve

2016-10-13

Swept is a great app for helping to reduce micromanaging of my team from monitoring supplies, to access codes.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Justin Reus

Worthwhile Investment

2016-10-13

Have an idea that would make your life easier? Tell them.

Pros

The message boards have broken down a lot of walls in the field. Shifting blame between shifts is no longer an issue and accountability has risen.

Cons

Payroll is still difficult. Trying to determine if someone is close to overtime or having to manually approve every shift is difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Swept Janitorial App

This app is a must-have for anyone in the cleaning industry.

Source: Capterra
Helpful?   Yes   No
Read more
Francisco Chavez

Great software!

2019-05-03

It's been one of the best things we've ever invested in! Saving time and headaches!

Pros

Also It really helps us keep our empolyees accountable on time usuage.

Cons

I'd like to see it be able to clock out employees that get out of the geo fence. But it's more of a want than a con.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Harper

Swept Review

2017-01-05

My favorite feature is the geofence.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Yuhannes Watts

Swept Review

2016-10-13

Swept has greatly helped us streamline our cleaning operations. Our managers love the ease of use and the app updates in the past 6 months have been phenomenal.

Pros

Ease of user, friendly user interface, multiple languages

Cons

Photos and messages sometimes slow to load. App has to be restarted sometimes in order to work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Swept Janitorial App

We appreciate the significant updates over the last few months.

Source: Capterra
Helpful?   Yes   No
Read more
Bethany Wilson

Awesome tool for leadership and employees!

2016-11-03

Swept has allows our team to engage with each other, allowed us to better gauge our employees satisfaction and transformed our time-keeping process into a streamlined effort.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more