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SwipedOn vs ALICE Receptionist Comparison

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Overview

Get back to business safely with a secure, contactless sign in solution that manages your visitors, employees, deliveries...

ALICE Receptionist is a complete visitor management solution, with options for ID scanning and checking guests against national...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$239/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

206

58

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

(26)

5

4

3

2

1

16

8

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

My overall experience with SwipedOn has been great. The customer service is excellent, the price is great and the product is easy to use.
We are made to feel like the product is very well technically supported and customer service has actually been superb.
The SwipedOn app is fantastic for visitor management in any size environment. It is expandable* for multiple sites and is super easy to use and management.

Pros

What I like most is the advanced visitor management this software offers. It's the most advanced in my opinion.
Easy to use, responsive and filled with great features.
Making necessary adjustments is made easy by their great tech support.

Cons

It takes a while for visitors to sign in, we do get the odd complaint from visitors about how long it takes. I think this can probably be adapted to our needs though.
We have quite a lot of staff and printing the whole list off takes a lot of time when the alarm is sounding and the fire warding is trying to get you out of the building.
This is a big flaw and makes the function useless for our company.

Cons

Alice has very neatly replaced the live receptionist we lost in the 2008 crash.
We switched the main unit to a Dell micro PC so in the event of a hardware failure, replacement should be easy.
Manual updates and no wireless option at the time.
  • Vendor responds to reviews
  • Last review19 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features38
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Booking Management
  • Calendar Management
  • Call Routing
  • Categorization
  • Chat
  • Check Processing
  • Client Management
  • Client Portal
  • Clock In / Out
  • Contact Database
  • Contact Management
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customizable Branding
  • Customizable Reporting
  • Data Extraction
  • Data Synchronization
  • Digital Signage
  • Digital Signature
  • Electronic Signature Capture
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Employee Management
  • Employee Profile
  • Employee Time Tracking
  • Event Logs
  • Event Scheduling
  • ID Scan
  • Knowledge Base Management
  • Label Printing
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Location
  • Personalized Profiles
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Registration Management
  • Request Assignment
  • SMS Integration
  • Self Service Portal
  • Third Party Integration
  • Time Clock
  • Transaction History
  • Transaction Monitoring
  • Two-Way Audio & Video
  • User Photos
  • Video Conferencing
  • Video Streaming
  • Visitor Registration
  • Visitor Tracking
  • Widgets
  • Total features33
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Booking Management
  • Calendar Management
  • Call Routing
  • Categorization
  • Chat
  • Check Processing
  • Client Management
  • Client Portal
  • Clock In / Out
  • Contact Database
  • Contact Management
  • Custom Fields
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer Experience Management
  • Customizable Branding
  • Customizable Reporting
  • Data Extraction
  • Data Synchronization
  • Digital Signage
  • Digital Signature
  • Electronic Signature Capture
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Employee Management
  • Employee Profile
  • Employee Time Tracking
  • Event Logs
  • Event Scheduling
  • ID Scan
  • Knowledge Base Management
  • Label Printing
  • Microsoft Outlook Integration
  • Monitoring
  • Multi-Location
  • Personalized Profiles
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Registration Management
  • Request Assignment
  • SMS Integration
  • Self Service Portal
  • Third Party Integration
  • Time Clock
  • Transaction History
  • Transaction Monitoring
  • Two-Way Audio & Video
  • User Photos
  • Video Conferencing
  • Video Streaming
  • Visitor Registration
  • Visitor Tracking
  • Widgets

Integrations

  • Total integrations1
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations6
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SwipedOn vs. ALICE Receptionist

See how SwipedOn and ALICE Receptionist stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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