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Synchroteam vs FieldEZ Comparison

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Overview

Field service management (FSM) software for mobile workforce tracking. Features scheduling, dispatch, calendar, job management,...

FieldEZ is an award-winning field service software that helps you manage your field operations in real-time. Over 35,000...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$22/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$15/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(49)

5

4

3

2

1

28

18

2

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.8

(62)

5

4

3

2

1

52

9

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The support staff is awesome and provides great support as needed. The software is pretty straight forward.
Its been great we had on issue initially with the API version initially but so far has been a good experience.
Great support also available to help with any issues or queries. Excellent value for money.

Pros

The features like attendance and tracking options are super convenient. The inbuilt messaging module was very great.
Smooth and the functions are very good to use.easy to contact to the client and close if process is also good.
It's graphical user interface, it's amazing, coming to functionality its great field management, can done many things in single click.

Cons

I've run into some glitches/issues when setting up reports that don't function as intended. The workflow for setting up very dynamic reports is terrible.
This error will cost me hundreds of hours and thousand of dollars to move my data.
Missing some features, for example can't search by serial number.

Cons

App launch time is large if they can reduce this time than I have no further complaint and if possible user should be able to customize the user interface.
Some time Status will not be updated immediately due to poor Network & can not be Updated when user goes offline.
Some times data get lost due to network problem.
  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features144
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Asset Tracking
  • Attendance Management
  • Audit Management
  • Automated Scheduling
  • Automatic Backup
  • Automatic Time Capture
  • Availability Management
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Biometrics
  • Booking Management
  • Built-In Database
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calibration Management
  • Class Scheduling
  • Client Portal
  • Commenting/Notes
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Templates
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Employee Database
  • Employee Scheduling
  • Equipment Tracking
  • Event Scheduling
  • Expense Claims
  • Facility Scheduling
  • Failed Inspection Tracking
  • File Storage
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For Field Service
  • For HVAC Companies
  • For Pest Control Companies
  • Forms Management
  • GPS
  • Geographic Maps
  • Geolocation
  • Graphical Data Presentation
  • Groundskeeping Management
  • Group Scheduling
  • Image Capture
  • Image Library
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Irrigation Tracking
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Key & Lock Management
  • Location Tracking
  • Maintenance Scheduling
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Mobile Time Tracking
  • Monitoring
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple Billing Rates
  • Multiple Projects
  • Offline Access
  • Offline Time Tracking
  • Online Booking
  • Online Time Clock
  • Online Time Tracking
  • Overtime Calculation
  • PDF Conversion
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Predictive Maintenance
  • Preventive Maintenance
  • Product Catalog
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Role-Based Permissions
  • Route Optimization
  • Routing
  • SMS Messaging
  • SSL Security
  • Sales Management
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Service Portal
  • Semantic Search
  • Service History
  • Service Level Agreement (SLA) Management
  • Sick Leave Tracking
  • Skills Tracking
  • Status Tracking
  • Stock Management
  • Subcontractor Management
  • Task Scheduling
  • Team Calendars
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • iCalendar Support
  • Total features76
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Asset Tracking
  • Attendance Management
  • Audit Management
  • Automated Scheduling
  • Automatic Backup
  • Automatic Time Capture
  • Availability Management
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Biometrics
  • Booking Management
  • Built-In Database
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calibration Management
  • Class Scheduling
  • Client Portal
  • Commenting/Notes
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dispatch Management
  • Document Imaging
  • Document Management
  • Document Templates
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Employee Database
  • Employee Scheduling
  • Equipment Tracking
  • Event Scheduling
  • Expense Claims
  • Facility Scheduling
  • Failed Inspection Tracking
  • File Storage
  • Fleet Management
  • For Commercial and/or Industrial Electrical Contractors
  • For Field Service
  • For HVAC Companies
  • For Pest Control Companies
  • Forms Management
  • GPS
  • Geographic Maps
  • Geolocation
  • Graphical Data Presentation
  • Groundskeeping Management
  • Group Scheduling
  • Image Capture
  • Image Library
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Irrigation Tracking
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Key & Lock Management
  • Location Tracking
  • Maintenance Scheduling
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Payments
  • Mobile Signature Capture
  • Mobile Time Tracking
  • Monitoring
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multiple Billing Rates
  • Multiple Projects
  • Offline Access
  • Offline Time Tracking
  • Online Booking
  • Online Time Clock
  • Online Time Tracking
  • Overtime Calculation
  • PDF Conversion
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Pest Activity Tracking
  • Pesticide Usage Tracking
  • Predictive Maintenance
  • Preventive Maintenance
  • Product Catalog
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Role-Based Permissions
  • Route Optimization
  • Routing
  • SMS Messaging
  • SSL Security
  • Sales Management
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Service Portal
  • Semantic Search
  • Service History
  • Service Level Agreement (SLA) Management
  • Sick Leave Tracking
  • Skills Tracking
  • Status Tracking
  • Stock Management
  • Subcontractor Management
  • Task Scheduling
  • Team Calendars
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • iCalendar Support

Integrations

  • Total integrations9
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations12
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Synchroteam vs. FieldEZ

See how Synchroteam and FieldEZ stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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