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SYSPRO vs Brightpearl Comparison

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Overview

SYSPRO is an ERP software that helps companies in integrating and automating core business processes to improve overall performance.

Category Leaders

Brightpearl is a Retail Operations Platform. Tightly integrated to all of your sales channels, Brightpearl connects your...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

5

4

3

2

1

46

36

11

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

82

52

5

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

This is the thing I like best about this product; that it is extremely stable and accurate.

MG

Michael G.

Also great for our ISO quality system requirements. We currently don't have accounting integrated with the system, so I cannot attest to the performance of that side of things.

MM

Melissa M.

If we have any technical issues, working with support is enjoyable and resolved quickly. Customized screens, forms, and fields are available based on your requirements and usage.

JH

James H.

Pros

Support (Free) is pretty good and the system is improving all the time, with what seems like quarterly updates including extra features and better usability.

PW

Philip W.

The system is very easy to use, has great functionality, looks good and does what it says it does.

TP

Tomasz P.

Great Amazon,Ebay,Magento(there is more but I use only these ) integrations with dynamic stock update work excellent for me.

TP

Tomasz P.

Cons

A bad implementation can lead to a bad experience with this product.

AG

Anne G.

The long process of data entry pays off when you can retrieve information with minimal searching. This system defaults are too limited and lack enough information.

RR

Ross R.

There is nothing that I am aware of that I would consider as a negative to the service that they provided.

BS

Bill S.

Cons

We believe this issue has now been resolved for the errors seen importing and exporting data from Brightpearl. We do apologise for this issue occurring and the disruption to your business.

AR

Anonymous Reviewer

I find very little to dislike about the software.

James J.

When we've asked for help they have been simply telling it is a you problem, not the software, but no guidance on what we should be doing.

ne

nick e.

  • Vendor responds to reviews
  • Last review25 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features53
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Backorder Management
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Calendar/Reminder System
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Collaboration Tools
  • Commission Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Cycle Count
  • Data Import/Export
  • Data Synchronization
  • Demand Forecasting
  • Distribution Management
  • Document Management
  • Document Storage
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Management
  • Enterprise Asset Management
  • Expense Tracking
  • Financial Management
  • For Retail
  • Forecasting
  • General Ledger
  • Income & Balance Sheet
  • Interaction Tracking
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Kitting
  • Lead Generation
  • Lead Management
  • List Management
  • Loyalty Program
  • Manufacturing Inventory Management
  • Marketplace Integration
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Product Identification
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Order Entry
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receiving/Putaway Management
  • Recurring Orders
  • Referral Tracking
  • Remote Order Entry
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Rules-Based Workflow
  • SKU/UPC Codes
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Segmentation
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Templates
  • Territory Management
  • Third Party Integrations
  • Transaction History
  • Warehouse Management
  • Workflow Management
  • eCommerce Management
  • Total features111
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Backorder Management
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Calendar/Reminder System
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Collaboration Tools
  • Commission Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Cycle Count
  • Data Import/Export
  • Data Synchronization
  • Demand Forecasting
  • Distribution Management
  • Document Management
  • Document Storage
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Management
  • Enterprise Asset Management
  • Expense Tracking
  • Financial Management
  • For Retail
  • Forecasting
  • General Ledger
  • Income & Balance Sheet
  • Interaction Tracking
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Kitting
  • Lead Generation
  • Lead Management
  • List Management
  • Loyalty Program
  • Manufacturing Inventory Management
  • Marketplace Integration
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Processing
  • Payroll Management
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Product Identification
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Order Entry
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receiving/Putaway Management
  • Recurring Orders
  • Referral Tracking
  • Remote Order Entry
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Rules-Based Workflow
  • SKU/UPC Codes
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Segmentation
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Templates
  • Territory Management
  • Third Party Integrations
  • Transaction History
  • Warehouse Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations41
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations41
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier