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SYSPRO vs Maintenance Connection Comparison

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Overview

SYSPRO is an ERP software that helps companies in integrating and automating core business processes to improve overall performance.

Maintenance Connection is a CMMS designed to help maintenance professionals, track and manage cost, and provide valuable...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

110

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

98

5

4

3

2

1

47

37

13

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.5

286

5

4

3

2

1

172

102

9

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

This is the thing I like best about this product; that it is extremely stable and accurate.
Also great for our ISO quality system requirements. We currently don't have accounting integrated with the system, so I cannot attest to the performance of that side of things.
If we have any technical issues, working with support is enjoyable and resolved quickly. Customized screens, forms, and fields are available based on your requirements and usage.

Pros

The Maintenance Connection support team is wonderful. They help you get to the solution you need and they don't nickle and dime you with extra charges like some of their competitors.
It is one of our most comfortable applications to keep track of equipment inventories, fix maintenance, with an excellent graphic interface that allows the best management of the program.
I like the ease of use and how it helps keep track of our assets. We know when to update or maintain certain parts and what should be replaced.

Cons

A bad implementation can lead to a bad experience with this product.
The long process of data entry pays off when you can retrieve information with minimal searching. This system defaults are too limited and lack enough information.
There is nothing that I am aware of that I would consider as a negative to the service that they provided.

Cons

After a year of frustration and complaints not only by our department but, by users putting in requests, I was given the task of researching other software vendors.
There have been a couple times this program has locked up on me and lost my data on the page I was working on at the time of freeze.
Attachments can be lost or non-accessible. Archive folder not functioning, so can not refer to any history of repair or service to preventative maintenance scheduled work orders.
  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features57
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Calendar/Reminder System
  • Calibration Management
  • Commercial Properties
  • Compliance Management
  • Contact Management
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Distribution Management
  • Document Management
  • Document Storage
  • ERP
  • Email Management
  • Email Marketing
  • Energy Management
  • Enterprise Asset Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Management
  • Facility Scheduling
  • Financial Management
  • Fixed Asset Management
  • For Schools
  • Forecasting
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Job Scheduling
  • Key & Lock Management
  • Lead Generation
  • Lead Management
  • Maintenance Management
  • Maintenance Scheduling
  • Material Requirements Planning
  • Mobile Access
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Parts Management
  • Payroll Management
  • Pipeline Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Production Management
  • Production Scheduling
  • Purchase Order Management
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • Safety Management
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Segmentation
  • Service History
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Technician Management
  • Territory Management
  • Third Party Integrations
  • Traceability
  • Vendor Management
  • Warehouse Management
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features62
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Calendar/Reminder System
  • Calibration Management
  • Commercial Properties
  • Compliance Management
  • Contact Management
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Distribution Management
  • Document Management
  • Document Storage
  • ERP
  • Email Management
  • Email Marketing
  • Energy Management
  • Enterprise Asset Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Management
  • Facility Scheduling
  • Financial Management
  • Fixed Asset Management
  • For Schools
  • Forecasting
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Job Scheduling
  • Key & Lock Management
  • Lead Generation
  • Lead Management
  • Maintenance Management
  • Maintenance Scheduling
  • Material Requirements Planning
  • Mobile Access
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Parts Management
  • Payroll Management
  • Pipeline Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Production Management
  • Production Scheduling
  • Purchase Order Management
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • Safety Management
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Segmentation
  • Service History
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Technician Management
  • Territory Management
  • Third Party Integrations
  • Traceability
  • Vendor Management
  • Warehouse Management
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations55
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations1
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

DM
AvatarImg

Dave M.

Electrical/Electronic Manufacturing,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SYSPRO logo

SYSPRO

Happy Syspro User

Reviewed 6 years ago
Pros

The User interface is easy to navigate. .

Cons

The nightly maintenance running Balance functions.

PG
AvatarImg

Pieter G.

Electrical/Electronic Manufacturing,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SYSPRO logo

SYSPRO

Have supported Syspro for over 10 years within our company.

Reviewed 6 years ago
Pros

Syspro makes a great product at a reasonable cost. They continue to advance the product to stay current with the latest technologies and industry trends.

Cons

There is not much to dislike, it meets all our basic needs and requires little maintenance.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Mining & Metals, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SYSPRO logo

SYSPRO

Maintenance Module

Reviewed 4 years ago

Supply chain processes, finance processes, projecct accounting

Pros

It is a very user friendly application, easy to extract data to excel for fitter analysis.

Cons

The erp has been design mostly for the manufacturing industry but it does not come with the equipment maintenance module manufacturing industry is equipment intensive and the cost of maintaining equipments is very high syspro lacks the capability of tracking equipment maaintenance cost syspro clients are forced to look for third party apps which are expensive and challenging to interface with syspro this is frastuating most of us please work on this.

TW
AvatarImg

Tom W.

Construction,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SYSPRO logo

SYSPRO

Syspro is extremely stable and customizable software. It's awesome!!

Reviewed 6 years ago
Pros

Syspro is constantly evolving and striving to leverage the latest technology without forcing you to frequently retrain users so you are able to focus on implementing the features that bring you the greatest benefit. There are numerous resources available and a large pool of users that have been using the product for many years. They provide a depth of practical knowledge to draw on which has been invaluable. The ability to pick and choose only the modules you need is huge. Syspro recognizes that they cannot possibly develop a perfect solution for every aspect of every business globally and so provide accessible interfaces to specialized software. Flexibility coupled with low maintenance and ease of implementation have been key features for us.

Cons

The data integrity checks (or balance functions as they call them) can only be run with no other users accessing the software. Whilst they may be automated to run in the evening there are times we need to run them during the day (for example after a power failure at a remote Branch). This may cause 20+ minutes of downtime. I believe this will be addressed in the next release.