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SYSPRO vs Maintenance Connection Comparison

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Overview

SYSPRO is an ERP software that helps companies in integrating and automating core business processes to improve overall performance.

Maintenance Connection is a CMMS designed to help maintenance professionals, track and manage cost, and provide valuable...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

199

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

5

4

3

2

1

45

36

11

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

172

101

9

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

This is the thing I like best about this product; that it is extremely stable and accurate.
Also great for our ISO quality system requirements. We currently don't have accounting integrated with the system, so I cannot attest to the performance of that side of things.
If we have any technical issues, working with support is enjoyable and resolved quickly. Customized screens, forms, and fields are available based on your requirements and usage.

Pros

The Maintenance Connection support team is wonderful. They help you get to the solution you need and they don't nickle and dime you with extra charges like some of their competitors.
I can monitor all my assets and have a history trail showing my problematic assets. Also like the ease of tracking costs for jobs.
I like the ease of use and how it helps keep track of our assets. We know when to update or maintain certain parts and what should be replaced.

Cons

A bad implementation can lead to a bad experience with this product.
The long process of data entry pays off when you can retrieve information with minimal searching. This system defaults are too limited and lack enough information.
There is nothing that I am aware of that I would consider as a negative to the service that they provided.

Cons

After a year of frustration and complaints not only by our department but, by users putting in requests, I was given the task of researching other software vendors.
There have been a couple times this program has locked up on me and lost my data on the page I was working on at the time of freeze.
Attachments can be lost or non-accessible. Archive folder not functioning, so can not refer to any history of repair or service to preventative maintenance scheduled work orders.
  • Vendor responds to reviews
  • Last review10 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features126
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Bill of Material Analysis
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • CMMS
  • CRM
  • Calendar/Reminder System
  • Calibration Management
  • Cataloging/Categorization
  • Change Management
  • Change Order Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collections Management
  • Commercial Properties
  • Compliance Management
  • Contact Management
  • Contract/License Management
  • Cost Analysis
  • Cost Estimating
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Dashboard Creation
  • Demand Forecasting
  • Depreciation Management
  • Disposal Management
  • Distribution Management
  • Document Automation
  • Document Management
  • Document Storage
  • EDI
  • ERP
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Energy Management
  • Enterprise Asset Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Expense Claims
  • Expense Tracking
  • FDA Compliance
  • Facility Management
  • Facility Scheduling
  • Financial Management
  • Fixed Asset Management
  • For Schools
  • Forecasting
  • General Ledger
  • Historical Reporting
  • Historical Trend Analysis
  • Incident Management
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Key & Lock Management
  • Lead Generation
  • Lead Management
  • Lifecycle Management
  • Maintenance Management
  • Maintenance Scheduling
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Natural Language Search
  • Offline Access
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Parts Management
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Planning Tools
  • Point of Sale (POS)
  • Predictive Analytics
  • Predictive Maintenance
  • Preventive Maintenance
  • Prioritization
  • Procurement Management
  • Production Management
  • Productivity Analysis
  • Profitability Analysis
  • Project Accounting
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Assurance
  • Quality Control
  • Quotes/Estimates
  • RFID Scanning
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Revenue Management
  • Role-Based Permissions
  • Routing
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Serial Number Tracking
  • Service History
  • Shipping Management
  • Single Sign On
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Technician Management
  • Territory Management
  • Third Party Integrations
  • Traceability
  • Transportation Management
  • Vendor Management
  • Warehouse Management
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features77
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Bill of Material Analysis
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • CMMS
  • CRM
  • Calendar/Reminder System
  • Calibration Management
  • Cataloging/Categorization
  • Change Management
  • Change Order Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Collections Management
  • Commercial Properties
  • Compliance Management
  • Contact Management
  • Contract/License Management
  • Cost Analysis
  • Cost Estimating
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Dashboard Creation
  • Demand Forecasting
  • Depreciation Management
  • Disposal Management
  • Distribution Management
  • Document Automation
  • Document Management
  • Document Storage
  • EDI
  • ERP
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Energy Management
  • Enterprise Asset Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Expense Claims
  • Expense Tracking
  • FDA Compliance
  • Facility Management
  • Facility Scheduling
  • Financial Management
  • Fixed Asset Management
  • For Schools
  • Forecasting
  • General Ledger
  • Historical Reporting
  • Historical Trend Analysis
  • Incident Management
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Key & Lock Management
  • Lead Generation
  • Lead Management
  • Lifecycle Management
  • Maintenance Management
  • Maintenance Scheduling
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Management
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Location
  • Natural Language Search
  • Offline Access
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Parts Management
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Planning Tools
  • Point of Sale (POS)
  • Predictive Analytics
  • Predictive Maintenance
  • Preventive Maintenance
  • Prioritization
  • Procurement Management
  • Production Management
  • Productivity Analysis
  • Profitability Analysis
  • Project Accounting
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Assurance
  • Quality Control
  • Quotes/Estimates
  • RFID Scanning
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Revenue Management
  • Role-Based Permissions
  • Routing
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Serial Number Tracking
  • Service History
  • Shipping Management
  • Single Sign On
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Technician Management
  • Territory Management
  • Third Party Integrations
  • Traceability
  • Transportation Management
  • Vendor Management
  • Warehouse Management
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations38
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations1
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier