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SYSPRO vs Plex Smart Manufacturing Platform Comparison

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Overview

SYSPRO is an ERP software that helps companies in integrating and automating core business processes to improve overall performance.

Plex Systems, Inc.® delivers the first smart manufacturing platform that empowers innovators to make awesome products.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

98

5

4

3

2

1

47

37

13

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.2

11

5

4

3

2

1

6

3

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

This is the thing I like best about this product; that it is extremely stable and accurate.
Also great for our ISO quality system requirements. We currently don't have accounting integrated with the system, so I cannot attest to the performance of that side of things.
If we have any technical issues, working with support is enjoyable and resolved quickly. Customized screens, forms, and fields are available based on your requirements and usage.

Pros

Very user friendly, cloud based so you can access and work from anywhere, the dashboard is great and an awesome tool to have.
Core functionality is very strong. Includes things that other ERPs do not like program management, advanced quality, maintenance, custom reporting, human resources.
The ability to track everything to do with employees and manufacturing is great. Everything in one ERP system.

Cons

A bad implementation can lead to a bad experience with this product.
The long process of data entry pays off when you can retrieve information with minimal searching. This system defaults are too limited and lack enough information.
There is nothing that I am aware of that I would consider as a negative to the service that they provided.

Cons

We experienced many technical problems (labels not working, drop ship module not allowing decimals, accounting jobs not being available for all entries, ect).
Plex has nearly destroyed our company and that is not an exaggeration.
Part of it I could chalk up to a poor implementation via consultant company and not having the competency on the inside to know what to ask for.
  • Vendor responds to reviews
  • Last review14 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features61
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audit Management
  • Automated Scheduling
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Calendar/Reminder System
  • Change Management
  • Complaint Management
  • Compliance Management
  • Contact Management
  • Corrective and Preventive Actions (CAPA)
  • Customer Database
  • Customizable Fields
  • Defect Tracking
  • Distribution Management
  • Document Coding & Control
  • Document Management
  • Document Storage
  • ERP
  • Email Management
  • Email Marketing
  • Enterprise Asset Management
  • Equipment Management
  • Expense Tracking
  • Financial Management
  • Forecasting
  • General Ledger
  • HR Management
  • ISO Standards Management
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Lead Generation
  • Lead Management
  • MES
  • Maintenance Management
  • Material Requirements Planning
  • Mobile Access
  • Multi-Currency
  • Order Management
  • Order Processing
  • Payroll Management
  • Pipeline Management
  • Production Management
  • Production Scheduling
  • Project Management
  • Purchase Order Management
  • Quality Management
  • Quotes/Estimates
  • Real Time Data
  • Referral Tracking
  • Reporting/Analytics
  • Risk Management
  • Safety Management
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Segmentation
  • Shipping Management
  • Supplier Management
  • Supplier Quality Control
  • Supply Chain Management
  • Task Management
  • Territory Management
  • Traceability
  • Training Management
  • Warehouse Management
  • Work Order Management
  • Workflow Management
  • Total features41
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audit Management
  • Automated Scheduling
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Calendar/Reminder System
  • Change Management
  • Complaint Management
  • Compliance Management
  • Contact Management
  • Corrective and Preventive Actions (CAPA)
  • Customer Database
  • Customizable Fields
  • Defect Tracking
  • Distribution Management
  • Document Coding & Control
  • Document Management
  • Document Storage
  • ERP
  • Email Management
  • Email Marketing
  • Enterprise Asset Management
  • Equipment Management
  • Expense Tracking
  • Financial Management
  • Forecasting
  • General Ledger
  • HR Management
  • ISO Standards Management
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Lead Generation
  • Lead Management
  • MES
  • Maintenance Management
  • Material Requirements Planning
  • Mobile Access
  • Multi-Currency
  • Order Management
  • Order Processing
  • Payroll Management
  • Pipeline Management
  • Production Management
  • Production Scheduling
  • Project Management
  • Purchase Order Management
  • Quality Management
  • Quotes/Estimates
  • Real Time Data
  • Referral Tracking
  • Reporting/Analytics
  • Risk Management
  • Safety Management
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Segmentation
  • Shipping Management
  • Supplier Management
  • Supplier Quality Control
  • Supply Chain Management
  • Task Management
  • Territory Management
  • Traceability
  • Training Management
  • Warehouse Management
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations48
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations12
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

SYSPRO logo

SYSPRO

Software company

Reviewed 3 years ago
Pros

customer supportive. development integrated business software. financial management. Manufacturing and distributive.

Cons

lacking in complex features. People hear about this software less.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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SYSPRO logo

SYSPRO

Syspro

Reviewed 6 years ago

Good for process manufacturing, not so much for retail

Pros

Well, organized menu.

Cons

Limited functionality. I come from a SAP shop, Syspro is very limited comparatively.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SYSPRO logo

SYSPRO

Just in time

Reviewed 6 years ago
Pros

we chose Syspro just as we were merging 2 manufacturing companies with 7 manufacturing facilities in 3 states. The flexibility allowed us to complete this merger and keep all the financials and manufacturing data separated. the open database of SQL allows reporting with any software that can read sql. We have been on the software 8 years and SYSPRO has constantly stayed current with the latest developments in the IT area.

Cons

the software is all encompassing so you need know all the details of how your manual processes work.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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SYSPRO logo

SYSPRO

Decent ERP

Reviewed 2 years ago

Overall positive relative to other manufacturing ERPs. Missing some interface options that would make it much easier to use.

Pros

Fairly user friendly. A lot of features for the cost.

Cons

The version I am using (not the most current) is not modern in its look or feel and takes a lot of time to train.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SYSPRO logo

SYSPRO

Review of Syspro

Reviewed 6 years ago
Pros

Nice product, great and helpful service. Modules for across the board manufacturing support, from inventory, bills of materials, all financial modules, and support modules like Customer Service to Shipping.

Cons

Can't seem to get a cup of good Espresso, especially Decaf, from the software, and would appreciate more options of 'canned Syspro ready-made-reports'.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SYSPRO logo

SYSPRO

Maintenance Module

Reviewed 4 years ago

Supply chain processes, finance processes, projecct accounting

Pros

It is a very user friendly application, easy to extract data to excel for fitter analysis.

Cons

The erp has been design mostly for the manufacturing industry but it does not come with the equipment maintenance module manufacturing industry is equipment intensive and the cost of maintaining equipments is very high syspro lacks the capability of tracking equipment maaintenance cost syspro clients are forced to look for third party apps which are expensive and challenging to interface with syspro this is frastuating most of us please work on this.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SYSPRO logo

SYSPRO

Great product

Reviewed 6 years ago
Pros

We are a manufacturing company and we have a complicated Inventory. Syspro is a great program for managing our inventory. It also has a great product configurator. All other modules works very well too.

Cons

Syspro constantly has updates and I wished the updates would install automatically.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SYSPRO logo

SYSPRO

Best value for a small business.

Reviewed 6 years ago
Pros

Syspro is highly customizable and can be configured to fit just about any business structure, from process manufacturing to ecommerce retail. The online help is robust, and the online forums are available for technical help.

Cons

The downside of the product being highly customizable is that configuration must be well planned and well thought out prior and during implementation. A bad implementation can lead to a bad experience with this product.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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SYSPRO logo

SYSPRO

Solid ERP for mid manufacturers

Reviewed 3 years ago
Pros

The manufacturing costing (BOM), and Financial modules are at the core of our business. Straightforward integration with other products (you need a good VAR) is a plus. Highly customizeable too. Excited for their upcoming web-based product update!q

Cons

As with all ERPs, it is a massive beast that requires tons of resources to deploy in your organization. It does not have any built-in warehouse management functions, but can integrate with other WMS systems.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SYSPRO logo

SYSPRO

Syspro= flexibility, accuracy, & value

Reviewed 6 years ago

Syspro is a flexible system in respect to various modules that can be purchased and with slight adjustments can be customized. Accuracy is as good as system input data but reports can showcase possible errors within data. Overall value is great when needing an ERP system for multiple company locations.

Pros

I used Syspro when overseeing 5 manufacturing plant locations. The locations where not integrated to use the same system. Syspro provided the technically to duplicate the same reports and overall streamlined the functionality between plants even though they were separated. Reporting was easy due to this.

Cons

Syspro has a wealth of opportunity and with each area, a company must balance the cost to buy that section verse benefit.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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SYSPRO logo

SYSPRO

Syspro has been our work-horse for 16+ years!

Reviewed 6 years ago
Pros

The support is great and they are always enhancing the product. Our CRR is awesome and very helpful. The manufacturing side is great and the BOM function works very well with formulas and batching in the food industry. The lot functions and traceability is great as well.

Cons

Having to upgrade our custom modifications every time there is a major release. This is self-inflicted somewhat.. but it keeps us behind in the upgrade cycle. And the custom programming is expensive!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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SYSPRO logo

SYSPRO

Accounting Manager/Controller

Reviewed 6 years ago
Pros

Flexibility, detail. You can use the mass options it offers or just the ones you need. I am sure we could use more than we do. You have support you can use as much or as little as you need. I have used Syspro for 20 years. I am still happy with the choice for accounting, inventory and manufacturing.

Cons

We did require special detail down costing. NOT available on any software. Manual not as user friendly as it could be. Updates are not automatic.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SYSPRO logo

SYSPRO

Streamlined Processes

Reviewed 6 years ago
Pros

As a small company, many of us are constantly using the system to keep track of all aspects of orders, manufacturing, and inventory. Syspro is a great tool for organizing our information and allowing all of us ease of access. Also great for our ISO quality system requirements. We currently don't have accounting integrated with the system, so I cannot attest to the performance of that side of things.

Cons

Can sometimes be hard to get responses from the help desk.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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SYSPRO logo

SYSPRO

A very comprehensive ERP solution for a variety of small to medium size companies.

Reviewed 5 years ago
Pros

SysPro is a complete ERP solution for both distribution and manufacturing companies, which is my experience with this software. However, I don't see any reason why a service company cannot use this product as the software is licensed by the module and overall implementation can be custom tailored to the needs of each organization. The accounting and finance section is robust and complete and the general...

Cons

Browsing capability is limited to a relatively small number of records if you don't want to wait a very long time to see results. Alternatively, you can query the data you need using MS-Query or SQL Server Management Studio to get quick and accurate results. Many of the system reports are not very useful. Here again, you can design your own reports or use your own queries.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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SYSPRO logo

SYSPRO

Big Product for Big Business

Reviewed 3 years ago

This software is simply overkill for a small company (<50). Exponentially more options, fields, extensions and capabilities than we could ever use, and we found it very difficult to set up and maintain. Customer support is very skilled and professional...and expensive. Probably an excellent platform for larger companies but not a good fit for small business.

Pros

It's a massive piece of software with enormous capability.

Cons

Highly technical and can be very difficult to use. Requires a lot of training and setup, and lots of support to maintain and troubleshoot. Not very user-friendly.