SYSPRO Pricing Plan & Cost Guide

SYSPRO

Simplifying Your Success

4.21/5 (94 reviews)

SYSPRO Pricing

Pricing model: Subscription

Free Trial: Available

SYSPRO pricing is based on customer requirements, the number of users and software deployment.

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SYSPRO Pricing Reviews

Pros

  • This is the thing I like best about this product; that it is extremely stable and accurate.Michael G.Read the full review
  • Also great for our ISO quality system requirements. We currently don't have accounting integrated with the system, so I cannot attest to the performance of that side of things.Melissa M.Read the full review
  • If we have any technical issues, working with support is enjoyable and resolved quickly. Customized screens, forms, and fields are available based on your requirements and usage.James H.Read the full review

Cons

  • A bad implementation can lead to a bad experience with this product.Anne G.Read the full review
  • The long process of data entry pays off when you can retrieve information with minimal searching. This system defaults are too limited and lack enough information.Ross R.Read the full review
  • There is nothing that I am aware of that I would consider as a negative to the service that they provided.Bill S.Read the full review
98%
recommended this to a friend or a colleague

22 reviewers had the following to say about SYSPRO's pricing:

Zach K.

ERP software that is relatively low cost and feature lite, but meets my company requirements

Used daily for 6-12 months
Reviewed 2017-06-09
Review Source: Capterra

Enterprise Resource Planning with low cost and lite features that is not too cumbersome

Pros
Syspro ERP has all the features a small business would need in Enterprise Resource Planning software, without being too feature rich

Cons
some of the features are not as intuitive or user friendly as one would expect, I had difficulty switching from my previous software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Douglas S.

Excellent middle level Enterprise Resource Planning software solution

Used daily for 2+ years
Reviewed 2019-12-19
Review Source: Capterra

Overall I like Syspro. It is an excellent product for its price point.

Pros
I have found Syspro to be an excellent middle level enterprise resource planning solution for our company.

Cons
Some inconsistency between the modules as a result of development occurring globally in various countries.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Ken B.

Small company (<20 associates) using for inventory control and sales.

Reviewed 2016-08-31
Review Source: Software Advice

Pros
Easy to learn. The right software for our size company for both price and capabilities.

Cons
Bill of materials modification within sales orders often leads to inventory allocation issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Janice P.

Intuitive and flexible

Reviewed 2016-08-16
Review Source: Software Advice

Pros
Syspro is highly intuitive and offers an impressive level of customizability. Several of our staff members who've come from companies that use other ERP applications have remarked about how comparatively quickly and easily they've learned Syspro.

Cons
Some add-ins offer surprisingly little functionality for the relatively high price tag.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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jerome n.

Excellent Customer Support

Reviewed 2016-09-15
Review Source: Software Advice

Pros
The software is extremely powerful for the price and the software and customer support are top notch.

Cons
Lack of early time zone support. Being 2 hours difference in time zones results in some delays on answers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Adrianna C.

Syspro= flexibility, accuracy, & value

Used daily for less than 6 months
Reviewed 2016-11-02
Review Source: Software Advice

Syspro is a flexible system in respect to various modules that can be purchased and with slight adjustments can be customized. Accuracy is as good as system input data but reports can showcase possible errors within data. Overall value is great when needing an ERP system for multiple company locations.

Pros
I used Syspro when overseeing 5 manufacturing plant locations. The locations where not integrated to use the same system. Syspro provided the technically to duplicate the same reports and overall streamlined the functionality between plants even though they were separated. Reporting was easy due to this.

Cons
Syspro has a wealth of opportunity and with each area, a company must balance the cost to buy that section verse benefit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ross R.

Frustration awaits

Used daily for 6-12 months
Reviewed 2017-06-08
Review Source: Software Advice

As with most MRP systems, junk in junk out- so don't start with junk! the long process of data entry pays off when you can retrieve information with minimal searching. This system defaults are too limited and lack enough information. When I run cost analysis of a product/job I should be able to determine piece price and all factors are broken down if my widget costs in material, labor, and from outside process, these should be easy to find, not search different areas for individual costs or have to write a Crystal report to cover this. Accounting features are good for general applications but lack the details that are so often a requirement for me to review for costing and margin.

Pros
Keeps track of most everything with little effort. There is the standard trackers that can account for inventory and process planning. major customization abilities.

Cons
Pulling data that would seem logical is just beyond your reach, requires a lot of customization to retrieve common data that is a logical default field.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Anonymous

Maintenance Module

Used daily for 1-2 years
Reviewed 2019-02-01
Review Source: Capterra

Supply chain processes, finance processes, projecct accounting

Pros
It is a very user friendly application, easy to extract data to excel for fitter analysis.

Cons
The erp has been design mostly for the manufacturing industry but it does not come with the equipment maintenance module manufacturing industry is equipment intensive and the cost of maintaining equipments is very high syspro lacks the capability of tracking equipment maaintenance cost syspro clients are forced to look for third party apps which are expensive and challenging to interface with syspro this is frastuating most of us please work on this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Joel S.

Decent ERP

Used weekly for 2+ years
Reviewed 2020-09-22
Review Source: Capterra

Overall positive relative to other manufacturing ERPs. Missing some interface options that would make it much easier to use.

Pros
Fairly user friendly. A lot of features for the cost.

Cons
The version I am using (not the most current) is not modern in its look or feel and takes a lot of time to train.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Rick W.

Good product

Used daily for 2+ years
Reviewed 2018-10-15
Review Source: Capterra

Pros
Wealth of features, functionality, and reporting.

Cons
Expensive and requires expert level support to maintain.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Michael G.

Administering Syspro software for 10+ years

Reviewed 2016-08-16
Review Source: Software Advice

Pros
It is a mature stable offering from a company that values it's product and customers. The software is highly scalable and is constantly evolving to embrace emerging technologies.

Cons
Overall there are no significant issues. Reporting with Crystal Reports can be a challenge at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Chip M.

Expensive to purchase, setup, and maintain.

Used daily for 2+ years
Reviewed 2018-06-13
Review Source: Capterra

Good functionality.

Pros
A plethora of functionality and data collected. Can perform modifications of limited functionality by user.

Cons
Very expensive to setup and maintain the data. Requires constant technical support for users and data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Pieter G.

Have supported Syspro for over 10 years within our company.

Reviewed 2016-08-22
Review Source: Software Advice

Pros
Syspro makes a great product at a reasonable cost. They continue to advance the product to stay current with the latest technologies and industry trends.

Cons
There is not much to dislike, it meets all our basic needs and requires little maintenance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lonna B.

Accounting Manager/Controller

Reviewed 2016-08-04
Review Source: Software Advice

Pros
Flexibility, detail. You can use the mass options it offers or just the ones you need. I am sure we could use more than we do. You have support you can use as much or as little as you need. I have used Syspro for 20 years. I am still happy with the choice for accounting, inventory and manufacturing.

Cons
We did require special detail down costing. NOT available on any software. Manual not as user friendly as it could be. Updates are not automatic.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Timothy Y.

Big Product for Big Business

Used occasionally for 2+ years
Reviewed 2019-10-15
Review Source: Capterra

This software is simply overkill for a small company (<50). Exponentially more options, fields, extensions and capabilities than we could ever use, and we found it very difficult to set up and maintain. Customer support is very skilled and professional...and expensive. Probably an excellent platform for larger companies but not a good fit for small business.

Pros
It's a massive piece of software with enormous capability.

Cons
Highly technical and can be very difficult to use. Requires a lot of training and setup, and lots of support to maintain and troubleshoot. Not very user-friendly.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Laurie C.

Flexible and Evolving

Reviewed 2016-08-22
Review Source: Software Advice

Pros
Flexibility to customize to the business. It has generic modules and fields that integrate normal business activities but allows you to make it work for your individual business needs. SYSPRO has continued to develop and improve the product based on customer needs.

Cons
The cost of adding modules. We want to expand our usage of the product to integrate more aspects of our business, but some of the modules are very pricey.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Solid ERP for mid manufacturers

Used daily for 2+ years
Reviewed 2019-03-15
Review Source: Capterra

Pros
The manufacturing costing (BOM), and Financial modules are at the core of our business. Straightforward integration with other products (you need a good VAR) is a plus. Highly customizeable too. Excited for their upcoming web-based product update!q

Cons
As with all ERPs, it is a massive beast that requires tons of resources to deploy in your organization. It does not have any built-in warehouse management functions, but can integrate with other WMS systems.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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John S.

Syspro has been our work-horse for 16+ years!

Reviewed 2016-09-14
Review Source: Software Advice

Pros
The support is great and they are always enhancing the product. Our CRR is awesome and very helpful. The manufacturing side is great and the BOM function works very well with formulas and batching in the food industry. The lot functions and traceability is great as well.

Cons
Having to upgrade our custom modifications every time there is a major release. This is self-inflicted somewhat.. but it keeps us behind in the upgrade cycle. And the custom programming is expensive!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Tim N.

SYSPRO in Retrospect

Reviewed 2016-08-31
Review Source: Software Advice

Pros
I strongly believe the SYSPRO ERP is a powerful solution, able to perform functions well beyond what most users will require of the system. What I like most about the system is, if initially set-up properly, the ability to query data that meets any company's reporting requirements. You can use Access, Crystal Reports and even dump list views into Excel. Most companies are different, in some way, shape or form. It's hard for software developers to iron out all wants and needs. I feel SYSPRO overall listens and cares about what their system can provide and is easy to work with to help find solutions that fit your business. I highly respect their California development and support teams. They've always been responsive to our needs.

Cons
I think what we like least about the software are some of their stock and non-stock features. As an example, some of the pain points for our business was ATP (Available to Promise), MRP, Landed Cost Tracking and EDI, to name a few. We currently do not use ATP or MRP as they are written, because it doesn't fit our business. Landed Cost Tracking is a great tool, when set-up properly. EDI is also a great tool but unfortunately this product generally ties into their shipping solution, which is basically a third party solution. We continually struggling with EDI Shipping Solution, basically due to this "add-on". In addition, forget about "stock" reporting. The report are not very useful. The good thing is that it is easy enough to query data to your liking to make and create your own reporting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Tom W.

Syspro is extremely stable and customizable software. It's awesome!!

Reviewed 2016-08-19
Review Source: Software Advice

Pros
Syspro is constantly evolving and striving to leverage the latest technology without forcing you to frequently retrain users so you are able to focus on implementing the features that bring you the greatest benefit. There are numerous resources available and a large pool of users that have been using the product for many years. They provide a depth of practical knowledge to draw on which has been invaluable. The ability to pick and choose only the modules you need is huge. Syspro recognizes that they cannot possibly develop a perfect solution for every aspect of every business globally and so provide accessible interfaces to specialized software. Flexibility coupled with low maintenance and ease of implementation have been key features for us.

Cons
The data integrity checks (or balance functions as they call them) can only be run with no other users accessing the software. Whilst they may be automated to run in the evening there are times we need to run them during the day (for example after a power failure at a remote Branch). This may cause 20+ minutes of downtime. I believe this will be addressed in the next release.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anthony M.

Syspro is feature rich, complex and does not fit our industry or our company

Used daily for 2+ years
Reviewed 2018-04-20
Review Source: Software Advice

It seems that there are basically two camps of Syspro users: those that love the ERP, and those that hate the ERP. That is evident in both the official and unofficial forums on the web. Overall, we can see the reporting advantages, but we are in the camp that Syspro is just not a good fit for us. We are the rare company that is in the middle - we don't hate Syspro, but we don't like it either. We definitely have more cons than pros.

Pros
Our installation of Syspro uses SQL, which allows for a great amount of reporting options. The data can also be extracted to Excel or an Access database. You can also utilize SSRS to generate reports.

Cons
1. We are unable to receive inventory in a prior period. We are a repair service and subcontractor. We will order equipment and parts on the last day of the month. However, we will not receive invoices for those parts until the next month. If we roll our period forward, then we are unable to receive inventory in that prior month. As many of our customers have service budgets, often we have to bill items through a month end; billing in a different period can mess up our customer budgets. But if we are unable to receive inventory in our prior month, then we have to "hold" the month open. That throws off our AR. Although AR and Inventory can be closed separately, it will not work as no new Sales Orders can be open due to a period mismatch between Inventory and AR. That essentially means that we have to choose between Cash (AR Receipts) or Inventory being correct. The other will be off unless we juggle daily processes (like stop recording AR Cash Receipts in the ERP). This is a huge problem as often the prices on our inventory purchases can vary daily. As such, we often do not have an exact cost until our invoice is received from our vendor. As such, inventory is often required to be received in a prior period. 2. There are multiple ways in which to set permissions for users. We upgraded a few years ago from Syspro 6.1 to Syspro 7.0. Upon doing so, many users lost permissions. We have a service contract with Syspro (directly, not through a VAR), and they told us it should not have done that. They worked with us and could not find out why that occurred. After a few weeks, we ended up opening all permissions to everyone in order for people to perform their duties. Syspro never provided us with a resolution. This is not an optimal setup.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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John F.

Simple to use and reliable ERP

Used daily for 2+ years
Reviewed 2019-11-25
Review Source: Capterra

Syspro was implemented to give us a solid, robust and scalable ERP solution that met the majority of our needs. We needed a system that would meet our core needs but also allow us to create the functionality that didn't exist without significant reengineering costs. Syspro was able to do this for us. The Syspro teams, and the VARs, all have experienced business analysts, project managers, and devs. They will work alongside you to develop a solid strategy for success.

Pros
Right out of the box Syspro implements many best practise recommendations and for most businesses that's a great start. You can get up and running very quickly without having to customize Syspro. A key feature though is the extensibility of the software. We all have that internal process that no one could call best practise. It's unique to us, it's ugly and painful but we just can't live without it. Fortunately, Syspro gives you a very robust business object framework to deal with these situations. You can easily create customized features and external applications using your own programming tools like Visual Studio but that integrate seamlessly with Syspro. Business objects allow you to enforce strict data schemas so you can be confident that inbound data meets the Syspro standards - you only want good data going in! We have been able to develop numerous add ons and custom applications that add real value to our Syspro implementation. Like any major ERP software, Syspro cannot be everything to everyone. While the core functionality is extensive and varied the ability to quickly build new features that tie directly into Syspro is a sure way to improve your ROI.

Cons
Patching is always a challenge. Syspro allows you to heavily customize the core product with custom scripts, screens and add ons. As a result, a solid testing strategy is needed to make sure that all customizations are properly tested in your dev environment before deploying to production. Things can occasionally go wrong with a specific port (patch) and core functionality can be impacted. Syspro are quick to respond to these issues though. Syspro doesn't publish hotfix availability for every known issue so be sure to ask your VAR when patching if there are any that are relevant to you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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