SyteLine Pricing, Features, Reviews & Comparison of Alternatives

SyteLine

ERP and production scheduling software

3.88/5 (57 reviews)

SyteLine overview

What is SyteLine?

SyteLine is a cloud-based enterprise resource planning (ERP) solution designed for businesses in the medical device, aerospace/defense, automotive, paint/coatings, commercial/industrial equipment, job shop, injection molding, furniture, electronics, and food/beverage sectors to manage the entire manufacturing lifecycle.

Key features of SyteLine include financial management, CRM, reporting & analytics, supply chain management, automated scheduling, capacity planning, 'what-if' analysis, and purchase order administration. Built on the Microsoft framework, the application allows firms to automate processes related to distribution, accounting, manufacturing and aftermarket services, with the aim of saving time and increasing business growth.

SyteLine’s mixed-mode solution enables enterprises to utilize multiple styles of manufacturing including make-to-stock, assemble-to-order, engineer-to-order, make-to-order and more. Plus, the multi-site tool helps operate industrial plants across multiple locations, record financial statements, and streamline transfer of inter-site inventory. SyteLine also comes with a drag-and-drop interface to arrange jobs based on selection rules, schedule production orders, determine pricing range of products and generate MRP/APS for optimizing business performance.
www.logicdata.com

Pricing

Starting from
$100/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
SyteLine screenshot: SyteLine rapid order entry screenshotInfor CloudSuite Industrial: Every part mattersSyteLine screenshot: SyteLine employee profile screenshotSyteLine screenshot: SyteLine planning workbench screenshotSyteLine screenshot: SyteLine resource load screenshotSyteLine screenshot: SyteLine planning summary screenshot

SyteLine reviews

Value for money
Features
Ease of use
Customer support
  3.7
  3.9
  3.5
  3.8
Steve Mathews

Alexander Mfg. has been using Syteline to run our business for 19 years. It is a great fit for us.

Used daily for 2+ years
Reviewed 2018-06-29
Review Source: Capterra

A very stable business system with great support.

Pros
This ERP system does everything we need from Customer Service to Supply Chain Management. The user interface is very intuitive, new users get up to speed quickly. The financials have great integration with Excel so our CFO has his financials setup to run easily and changes to them are simple. We are also using the CRM module that comes with the system. It is pretty good, but we are looking at purchasing their full featured CRM. Overall a very good business system.

Cons
Modifications to reports are a bit tough without having a SSRS expert in house. LogicData takes care of any needs in that area for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

CloudSuite Industrial (SyteLine) Review

Used daily for 2+ years
Reviewed 2019-10-22
Review Source: Capterra

We are able to track financials, costs of manufacturing and purchasing, as well as keep track and do great reporting where necessary!

Pros
This software is the core of our business. We use it for all aspects from customer creation, order entry, to manufacturing and A/P. I like the fact that it is multifaceted in that way. We use it to the fullest benefit possible in my opinion. When add-on applications are purchased we can use them in a way that seem seamless to users using the product.

Cons
The thing I like least about SyteLine in our environment is the speed. We are on a version that is not the fastest. It is also a huge undertaking to upgrade to a newer version when necessary. Because we use it so widely where I work, it requires many resources and time!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Charles Merkey

Not for Rapid Production facilities or Users with a large shipping base (Admin of 9.01.01)

Used daily for 2+ years
Reviewed 2019-08-07
Review Source: Software Advice

I can see the potential for manufacturers that build widgets with 6-8 week leads, but for anyone that builds any product and ships out the door in 10 days or less, stay away. There are a lot of cool things we can't utilize because of our business model, but that's on us. Rather the CFO who set us up to fail (he's no longer here). If you have the program development power and really want to take full control of Production Job moves and material transactions. The Data collection tables are a gods send. If your in this boat a lot of the other challenges you will face with CSI can easily be over come. It does require someone with strong programming skills and an understanding of table structures for custom reporting, and advanced form design though. CSI uses pages called forms and when opening a form from within another form it creates what is called a linked form. If you modify the linked form or it's corresponding grid, it will mess up the form completely. This is where some users get tripped up, they'll modify a grid to make the most used information at the beginning, but when they go back to that form it's broken. CSI requires the form to be modified with out being linked to another form. this is a big complaint. Infor can't make up their mind when it comes to reporting, with the newest version all reports are built in mongoose, but before that it was SSRS, and before that is was SSRS, and Crystal reporting, and before that just crystal reporting.

Pros
The Data Collections feature is by far the best experience. This module let us build our own job / job material transaction module outside of CSI. we populate the tables with the required data, and CSI does the rest. Contrary to other options I find the accounting side built really well (minus reporting) this sucks everywhere), They do have a custom built Office integration module, which makes detailed accounting analysis and customer report building so simple and easy, this makes up for poor reporting design. Our Controller is really happy with the accounting side minus stock reporting.

Cons
Reporting out right sucks. System Administration requires a lot of hours of trial and error. Not all tables update or stay current automatically. an example would be Qty's allocated to Production. This number in the inventory screen can reflect outdated information and requires an utility to be ran to bring the information up to date. There is no guide as to what fields need to have a utility run, and each field that requires this has it's own utility to correct it. There are 5 we have set to auto run daily just for inventory and time phased. Error messages are vague at best, the help index is outdated or doesn't give you all the details, or definitions for terms or fields. Patches are really updates. If there is a known issue you encounter, you need to be really carefully about the patch required to fix it. They don't use patching as a means to correct the issue you have, but as a means to patch and enhance other modules as well. There are a lot of bugs in the web platform for 9.01 we do not have access to upload documents when creating notes, this is a known bug but requires a full tool set update on the mongoose framework, which would require us to update to a never version of CSI as well. Customer and Vendor Item Cross References are poorly designed. It makes doing mass updates at contract renewals impossible. I have to pragmatically update the cross references and new expiration dates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Anonymous

CSI Helps Us Achieve Our Goals

Used daily for 2+ years
Reviewed 2019-12-04
Review Source: Capterra

We are able to have real-time inventory and financial tracking that was not possible before. The flexibility of the events system allows us to handle any problem or need our users propose.

Pros
I like the ease of personalization and the flexibility of the software out of the box.

Cons
Sometimes Infor releases software before it's really ready for production use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Bob de Salis

Really good software for Design to order / Manufacture to order equipment companies

Used daily for 2+ years
Reviewed 2019-04-18
Review Source: Capterra

Overall, this is really good software for a mid-size company. I have worked at 5 companies that have used this software, from a small consumer goods company to a large vehicle manufacturing company. The software does what it is supposed to do and generally works well. When running multi-sites, it is important that the databases are set up the same for all sites so that information can be transferred between sites to reduce the amount of work required. Occasionally people will not put in the correct parameters (or none at all) when generating reports or paperwork and the system just runs, generating for all items in the system. Safety checks (ie that allowed the administrator to set limits on what will run at one time) would be really helpful to prevent the system from running wide open and creating a lot of data that needs to be purged or re-entered.

Pros
Lots of features, designed for the metal processing industry, able to handle lots of complexity, easy to create custom reports and to make customisations to suit the company requirements.

Cons
Not as flexible as it could be. We have had a number of issues where we have had to dramatically change our processes to suite SyteLine instead of being able to get SyteLine to handle our processes as they are without having to spend a lot of money on add-ons. Some processes require a lot of manual processes (ie accounts payable), especially when dealing with multiple currencies.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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SyteLine pricing

Starting from
$100/month
Pricing options
Subscription
Free trial
View Pricing Plans

Pricing starts from $100 per month.
Contact LogicData for full pricing information.

SyteLine features

Document Management
Inventory Management

API (667 other apps)
Activity Dashboard (568 other apps)
Activity Tracking (327 other apps)
Audit Trail (317 other apps)
Auditing (361 other apps)
Automatic Notifications (516 other apps)
Billing & Invoicing (299 other apps)
Compliance Management (384 other apps)
Customizable Reporting (413 other apps)
Data Import/Export (388 other apps)
Document Storage (310 other apps)
Inventory Tracking (333 other apps)
Monitoring (300 other apps)
Real Time Data (340 other apps)
Real Time Reporting (299 other apps)
Reporting & Statistics (525 other apps)
Third Party Integration (428 other apps)
Workflow Management (425 other apps)

Videos and tutorials

Additional information for SyteLine

Key features of SyteLine

  • Bottleneck Optimization
  • By-Product Management
  • CRM
  • Capacity Planning
  • ERP
  • MES
  • MRP
  • Maintenance Management
  • Priority-Based Scheduling
  • Production Scheduling
  • Quality Management
  • Quotes/Estimates
  • Repair & Overhaul
  • Reporting/Analytics
  • Scheduling
  • Supply Chain Management
  • Warranty Tracking
  • What-if Analysis
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