Teem Reviews

This is the simplest software I have seen on the market that easily shows conference room availability and makes room reservations easy to do. You just create the conference room via outlook link it to Teems and install the application on a tablet or ipad and once your click the application it will show you the room schedule for today and tomorrow.

Tablets have to be manually or remotely configured if it stops working. Usually because of an update on the application or the tablet.

The look of the app/web UI. It is very user friendly (from the color scheme to the drop-down, etc.). I also like that there is a full mobile app for IOS/Android. They also support the use of tablets for room signs -- extending to tablets as a lobby check-in device. Their support was very helpful when trying to decide on a conference room booking/office-sharing software.

To get the most features, you have to purchase the enterprise level (SSO, analytics). I do not see why the pricing should vary depending on if the asset is a conference room or a desk... Very few qualms though.

Thank you very much for your kind review and we're glad you chose Teem! Welcome aboard! -Nicholas B. Customer Marketing Manager

I like that it runs on an iPad and that is familiar to everyone. I love the printers because they are monochrome and do not require toner or ink.

I can't really come up with constructive criticism.

it is easy to use; we like the room panels look but would like to be able to consolidate into one system at some point in the very near future

that it doesn't do the visitor module as well as envoy does and that I have to use two different systems because of it

The flexibility of the tablet display, integration with our calendar system, and check-in enforcement.

Ad Hoc meetings scheduled from the iPad don't typically include users and participants. How can we make this easier?

iOffice does a great job of documenting the software. I didn't have any problems following the documentation to setup the system in our environment. The features are great, like being able to have pictures on the room schedulers and in the app to see the conference room and features. I haven't really used the analytics, but once things slow down I hope to have a look at them.

There isn't a built in kiosk type software if you are using android. We had to purchase another app to do this to keep the devices secure. This wasn't a requirement for the software, and the other app wasn't that expensive.

Professional look Ability to see upcoming meetings Ability to see attendees of current meetings LobbyConnect has nice features to track visitors and customize backgrounds LobbyConnect has flexible functions to require visitors to e-sign login documents

The Ipad's are always wanting to do upates, teem can't help with this as it's an apple thing Teem doesn't allow you to lock which app the ipad uses. So random employees can walk by and use other apps or close down the Teem app.

Product is very easy to configure and implement. Feedback from reception staff is very good. Check in process for visitors is pretty straight forward.

My team really had a bad experience with the response time from the Help Desk when we encounter issues with LobbyConnect.

Teem's EventBoard software is easy to setup and deploy. It adds great value to our organization and as we look towards deploying the Maps feature later this year, it will add even more value to our users. Space is always at a premium and anything that helps to free up available meeting rooms is a benefit to our users.

The only real downside is that from an IT perspective, administering the software is a bit clunky. A lot of thought has been put into usability, but more needs to be put into making the platform easy for back end administrators to manage, especially as the size of your deployment grows.

Easy calendar setup. The application is easy to use for most users. Updates rather quickly when a change is made from the control panel.

Hard to setup android without knowing there is a special setup needed. Pricing is a little misleading. Yes, there is a monthly fee but what is not on the website there is a service fee for setup which can be more than the actual service. I don't think it is bait and switch, but I do believe it is a little questionable.

It served the purpose of allowing unattended visitor sign in staff notification.

After being invoiced for another year, we asked if we could remove room booking feature that we never used and get a quote for keeping only the visitor management part. We received no response and found a much more reasonable solution. When we tried to cancel, their leadership team and [SENSITIVE CONTENT] insisted on billing us for a whole year and pointed out that in the link to their terms (not shown on the contract itself), there is a clause that says you need to give 60 days advanced notice to cancel or be billed for another year, including the features we no longer wanted and never used. This review is to warn others what customer success means to this company.

Scott, I'm sorry to hear about your negative experience with Teem. We sincerely care about the success of our customers, both in using the product and business itself, and I apologize that it seems like we missed the mark here. We've had a member of our team reach out to you to try and resolve this matter and we hope we can continue the conversation there! -Nicholas B. Customer Marketing Manager

Their engineers work closely with our engineer team (as a customer) to help develop their product. They care about the customers perspective and modify their product when it makes sense based on customer feedback. The features, and product offering are reliable and effective. Custom features are eventually rolled into the product when it makes sense as well.

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Prior to using this product our teams were double booking meeting rooms which decreased our productivity (increased meeting times and scrambling to find available rooms). Now our ~200 employees schedule rooms for their meetings and everyone is aware of what is booked and for how long.

I dont have any cons really. works great and has been reliable for over two years now. Maybe could add ability to run video behind the screen graphic, or as a screen saver.

Cost to deploy and support was less than any other comparable option and the product simply works!

Nothing. The product works as expected. Technical support people are there to assist anytime we need them. This is one of our truly "lights out" solutions.

When it is working correctly it is great but software issues aren't resolved quickly enough.

LobbyConnect has been broken for months.

Teem provides excellent customer service! The conference room scheduling tool provides great visuals for our conference rooms.

There is nothing bad about this software. It is very easy to make changes and integrate new conference room. The only negative I can mention is support for Andriod tablets.

event board and ipad controls are very attractive, you can able to connect on premises and as well as cloud room mailbox.

landing page for users when they want to book a room.

Platform is not how it is described. only room booking is tolerable.

Desk app sucks. Support is not the best.

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Thanks for the review Andre! We'll pass on your feedback to our stellar design team. And we'll work on better trainings when new features and UI are released, great feedback!

I like the whole look of this software. It just makes sense. I can track my team meeting not only the time but the locations. This is a godsend and one of my favorite business software.

I wish there was a dark mode the color scheme and light is a little much in the mornings

Its a relatively painless setup process with no 'real' maintenance required. Easily integrates with G Suite and has a user-friendly UX for end-users

I would like to see a bit more in-depth detail about devices, as well as a firmer integration with MDM tools

Very easy and intuitive for anyone to walk up and use with use of ease.

there is nothing bad I can say about this software as it meets all my needs.

Randy thanks for the review! I'll share it with the team. If we can do anything to help please let us know!

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Thanks Sarah!

Rollout and adoption were a piece of cake. The setup is really intuitive and the Integration with O365 was a snap.

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Thanks Nate!

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James thank you for your review! We are so glad you and the team love using EventBoard.