NetSuite vs QuickBooks Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Warren Buckwald

Outstanding Product!

2018-08-16

Pros

Ease of implementation. Capability of handling our international subsidiaries.

Cons

Significant cost increase above QuickBooks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
NetSuite Reviews
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Cloud ERP and business management suite
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jhopselyn singleton

Excellent and reliable

2018-02-26

Unification of payroll, sales, inventory

Pros

We just recently moved to Netsuit and were able to unify Quickbook, inventory, sales reports and other in one place.

Cons

Price is very high but l can guarantee this software will be very worth it if you are going ton use it for a long time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
NetSuite Reviews
NetSuite
Cloud ERP and business management suite
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Chris Pires

Very Robust

2017-01-05

Transitioning from QuickBooks, NetSuite is a more robust platform.

Pros

Reporting

Cons

Can be difficult to navigate

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering NetSuite

Enroll in training

Source: Capterra
Helpful?   Yes   No
NetSuite Reviews
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Cloud ERP and business management suite
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Dee Dalia

expensive version of Quickbooks

2018-08-16

unless you can use this out of the box with NO additional customizing, don't bother.

Pros

easy interface, lots of modules to customize

Cons

very expensive for what is basically an upgraded version of quickbooks. NO option to own perpetually.... be prepared to pay a hefty subscription year after year.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
NetSuite Reviews
NetSuite
Cloud ERP and business management suite
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Anonymous
(Consumer Electronics company, 11-50 employees)

Netsuite is Good If you are Doing Business in Noth America but it not Good If you are Global

2018-12-05

Netsuite has many features but overall it is not able to replace the core softwares. If you have business outside North America beware as Netsuite is not ready much for different countries. Example : Germany

Pros

The Netsuite has so many Features like. - Accounting - Payroll - Vendor Management - Warehouse Management - Inventory Management - Sales Management - Customer Supports and many more

Cons

- Netsuite has Accounting but not Friendly like quickbooks - Netsuite has Sales management but not good as Salesforce or Hubspot - Netsuite has Customer Service but not Good as Zendesk

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
NetSuite Reviews
NetSuite
Cloud ERP and business management suite
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Candi Rogers

I love Netsuite

2019-03-27

After using Quickbooks in the past, I would highly recommend Netsuite.

Pros

Now that I am familiar with Netsuite, I love the ability to attach schedules to invoices while entering invoices. Their consolidated reports and and currency conversions makes viewing the financials so much easier.

Cons

Implementation was difficult and certain things like changes schedules or stopping schedules once they are in is extremely difficult or not possible.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
NetSuite Reviews
NetSuite
Cloud ERP and business management suite
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Paige Keaney

Great Software

2016-12-06

We outgrew QuickBooks and chose Netsuite as our next software.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
NetSuite Reviews
NetSuite
Cloud ERP and business management suite
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Stacy Clements

Awesome System!

2016-12-06

In previous jobs, I have had experience with AS400, Quickbooks, Peachtree and other software programs.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
NetSuite Reviews
NetSuite
Cloud ERP and business management suite
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Danielle Buondelmonte

Get the Training, Not Entirely Intuitive

2018-08-16

I've worked with NetSuite for about 3-4 years now, while I've become more acclimated to it, it's not entirely as intuitive as previous software I've used such as MAS 90 or Quickbooks, but that's not to say it's not a great software, I just think users need to also invest in training on how to use the software, which of course in turn means more money.

Pros

Many functions, modules and dashboards to support various accounting and project management needs.

Cons

It's not an entirely intuitive software, there are many modules and safety features that are not entirely obvious in usage.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
NetSuite Reviews
NetSuite
Cloud ERP and business management suite
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Anonymous
(Warehousing company, 201-500 employees)

An honest look at NetSuite by a Finance User

2019-03-06

We can now create invoices in a matter of hours vs numerous days using Quickbooks Enterprise.

Pros

the reporting functionality, saved searches and financial document reports. They give you a base you can then customize and bring in your custom fields. The snap ons and add ins are also very helpful such as web services for third parties such as payroll, 1099 forms, and bank rec files

Cons

your bank reconciliation is less than ideal. Your fixed asset module is also well underwater. Would recommend investing significant resources on that or dump it.... very hard to use, very easy to break. Its nice having the asset listing in one place though along with scrips to run depreciation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
NetSuite Reviews
NetSuite
Cloud ERP and business management suite
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Kathryn Stevens

I like this app as it was so easy to use!

2016-12-16

I had been previously using QuickBooks, and I feel this was a great upgrade.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
NetSuite Reviews
NetSuite
Cloud ERP and business management suite
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Anonymous
Staff Accountant (Wine and Spirits company, 11-50 employees)
Verified Reviewer

Netsuite Review

2015-06-22

We integrated Quickbooks and was trying to integrate Bill.com with Netsuite but with no succes.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Free Trial

Source: GetApp
2 of 3 people found this review helpful
Helpful?   Yes   No
NetSuite Reviews
NetSuite
Cloud ERP and business management suite
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Anonymous
A verified reviewer

After you climb a steep learning curve, NetSuite is incredibly powerful.

2018-01-09

We were able to have a single source of truth for our customer, vendor lists, for inventory, and for financials. Once our system was implemented, gaps analyzed and filled, and users trained, NetSuite has been an effective platform for our business.

Pros

For SMBs who've outgrown Quickbooks or other "smaller" accounting packages, it's a major improvement.

Cons

NetSuite is not easily deployed, and requires expertise to get things mostly right the first time. They address this in their ecosystem by encouraging customers to work with NetSuite partners -- VAR firms that have undergone certifications -- to deploy the system. There is a steep learning curve, even for system analysts familiar with other ERP, CRM and web commerce platforms. There is a saying in the NetSuite community that is very true: "you can do anything with NetSuite, but it is going to cost you." Those costs may be development hours for internal developers, fees paid to partners, license costs for addons and integrations, etc. etc. Count on it with any major NS effort. NetSuite is usually quite reliable, but it can and will "get slow" from time to time, and there are infrequent outages that can last a few minutes to an hour or more. These never come at a good time (is there ever a good time?) and getting information regarding status of repairs can be frustrating. Free advice: vett your NetSuite partner carefully, and make sure that they can and will provide effective ongoing support. Some firms are better than others at this, and it is a good question to ask references before you hire anyone. Plan on your implementation taking longer than you expect. This is true with most ERP implementations, NetSuite included. Support from the company itself can be an exercise in frustration, but persistence and insistence can really help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
NetSuite Reviews
NetSuite
Cloud ERP and business management suite
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Anonymous
(Computer Software company, 201-500 employees)

NetSuite - Great ERP for mid-size/private companies

2019-03-06

NetSuite is great overall. We have reliable numbers and the ability to create a search or report to facilitate data analysis. We have been able to automate a lot of processes (expenses, amortization, sales tax) and the interface is generally user-friendly.

Pros

NetSuite provides for a lot of automation of processes that Quickbooks cannot handle.

Cons

SuiteAnswers has a terrible algorithm for their search bar. The system is also not as intuitive as others since the actual home screen itself is customized by role. We have also run into the need for an consultant/more technical administrator to provide working scripts for some of our reporting. People with NetSuite should not expect the system to do everything perfectly, sadly the call center is far less helpful than the US-based consultants at NetSuite. However, you can always escalate to your sales rep. Our solution is hosted and at times runs slower than I would prefer. I wonder if there is a way to increase the speed at which we can click through multiple cells or post a large amount of journal entries.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
NetSuite Reviews
NetSuite
Cloud ERP and business management suite
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