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NetSuite vs Vend Comparison
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Overview
NetSuite is the world's #1 cloud ERP solution trusted by more than 24,000 high-growth customers worldwide to run all of your...
Vend is powerful POS software, inventory management, ecommerce & customer loyalty for retail. Sell in-store, online or on-the-go...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
$499.00/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
$99.00/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
4.1
5
4
3
2
1
283
304
102
16
21
- Value for money
- Ease of use
- Features
- Customer support
89%
would recommend this app4.3
5
4
3
2
1
122
60
15
3
12
- Value for money
- Ease of use
- Features
- Customer support
93%
would recommend this appPros
Overall its good as in it does what it needs to do, and then some. It's useful but feel at times we are only touching the capabilities of this software other then really utilizing it.
We were fortunate enough to use a trained consultant to do the implementation and now we have a fantastic solution even through getting there was not smooth sailing.
Netsuite is the best available option at the moment. It's very intuitive when it comes to navigating the software and their customer service is great if you need assistance with something.
Pros
It makes running my shop fantastic. Love all the reporting capabilities as well.
From customer service stand point, they are an amazing company, they will try to accommodate and go above and beyond to help you.
Also I can customize my receipts with my logo and I also like that I can offer in store credit for returns or gift cards. Love the option to offer layaways.
Cons
Since it is so customization it is a little more difficult to learn. It is a bit costly and you pay per seat so if you need to have 1 person have multiple seats then it could get a little more costly.
While this is not about the software, Oracle has been hiking up prices for the past few years, to the point that it's gotten costly. It might be a relevant barrier for smaller companies.
To add insult to injury, NetSuite made us renew the license while the tool was in development (late!) and we were not using it.
Cons
Can’t change a payment method if you hit the wrong one causing issues at end of day. Has messed up inventory/costs 2-3 x and we lost our work.
Someone who does not know excel well he is in trouble unless he sells the same products forever. No manual provided so no employees cannot look up something they have never done before.
Main missing feature set is related to lack of insights over booking vs sales. Relevant to retailers that sell a lot of layby (advance booking of goods with a down payment), and we do.
Key features
- Total features65
- API
- Accounting Management
- Activity Dashboard
- Approval Process Control
- Asset Lifecycle Management
- Audit Trail
- Automated Scheduling
- Barcode Scanning
- Billing & Invoicing
- Business Intelligence
- CRM Integration
- Capacity Management
- Cash Flow Management
- Collaboration Tools
- Communication Management
- Compliance Management
- Configurable Workflow
- Contract Management
- Currency Conversion
- Customer Database
- Data Import/Export
- Demand Planning
- Distribution Management
- ERP Integration
- Electronic Payments
- Employee Self Service
- Financial Analysis
- Financial Management
- Fixed Asset Management
- Fraud Detection
- General Ledger
- Inventory Management
- Inventory Tracking
- Invoice Management
- Issue Tracking
- Microsoft Outlook Integration
- Monitoring
- Multi-Company
- Multi-Currency
- Multi-Language
- Multi-Location
- Order Management
- Order Processing
- POS
- Payroll Integration
- Payroll Management
- Planning Tools
- Procurement Management
- Product Data Management
- Promotions Management
- Quality Assurance
- Quote Management
- Real Time Analytics
- Real Time Data
- Real Time Updates
- Receipt Management
- Returns Management
- Revenue Recognition
- Role-Based Permissions
- Sales Forecasting
- Sales Tax Management
- Shipping Management
- Supply Chain Planning
- Vacation Tracking
- Warehouse Management
- Work Order Management
- Workflow Management
- eCommerce Management
- Total features4
- API
- Accounting Management
- Activity Dashboard
- Approval Process Control
- Asset Lifecycle Management
- Audit Trail
- Automated Scheduling
- Barcode Scanning
- Billing & Invoicing
- Business Intelligence
- CRM Integration
- Capacity Management
- Cash Flow Management
- Collaboration Tools
- Communication Management
- Compliance Management
- Configurable Workflow
- Contract Management
- Currency Conversion
- Customer Database
- Data Import/Export
- Demand Planning
- Distribution Management
- ERP Integration
- Electronic Payments
- Employee Self Service
- Financial Analysis
- Financial Management
- Fixed Asset Management
- Fraud Detection
- General Ledger
- Inventory Management
- Inventory Tracking
- Invoice Management
- Issue Tracking
- Microsoft Outlook Integration
- Monitoring
- Multi-Company
- Multi-Currency
- Multi-Language
- Multi-Location
- Order Management
- Order Processing
- POS
- Payroll Integration
- Payroll Management
- Planning Tools
- Procurement Management
- Product Data Management
- Promotions Management
- Quality Assurance
- Quote Management
- Real Time Analytics
- Real Time Data
- Real Time Updates
- Receipt Management
- Returns Management
- Revenue Recognition
- Role-Based Permissions
- Sales Forecasting
- Sales Tax Management
- Shipping Management
- Supply Chain Planning
- Vacation Tracking
- Warehouse Management
- Work Order Management
- Workflow Management
- eCommerce Management
Integrations
- Total integrations369
- Dropbox Business
- Google Calendar
- Google Drive
- Magento Commerce
- Mailchimp
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- SAP Business One
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
- Total integrations50
- Dropbox Business
- Google Calendar
- Google Drive
- Magento Commerce
- Mailchimp
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- SAP Business One
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
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NetSuite vs. Vend
See how NetSuite and Vend stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.
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