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The Receptionist for iPad vs ALICE Receptionist Comparison

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Overview

Category Leaders

Ease visitor chaos with The Receptionist for iPad. Configure your visitor experience around your specific business needs...

ALICE Receptionist is a complete visitor management solution, with options for ID scanning and checking guests against national...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

3588

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

295

5

4

3

2

1

237

52

5

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.5

28

5

4

3

2

1

18

8

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

The best thing about this software is the customer support. It is superior and love the personal touch and that you are actually talking to someone live.
The check in process is super important because that's like a first impression, so I love how we can customize it to certain visitors.
Super easy to setup and more cost-effective than the competitors. We tried Envoy and iVisitor and this is a better product.

Pros

Fantastic device, reliable, always cheerful, and a delight to use. Efficiently helps visitors with reaching the person they come to see.
I love that we do not have to have someone staff the front desk which would take time away form other work that could be done. I also like that guests can reach their point of contact directly.
The video prompt on the Alice screen helps direct the visitor to best assist them. This has allowed us to keep staff out of the open lobby and improve security for our office.

Cons

Our staff is now immediately notified with a delivery is made or a client presents for a session. No more checking the lobby a dozen times.
It does not stick well to most fabrics to usually within a few mins the name tag is lost somewhere.
The only problems we've had, is when there is an apple update, the iPad is not compatible with the iPad Receptionist app. I have to continually delete and re-download the program and printer.

Cons

The only real negative is that our kiosk is in a vestibule - unless we choose an upgrade and factor in future configuration costs, we cannot unlock our doors to let the visitor in.
No updates or new functionallity in years. Needs heavy CPU and GPU to be used, which forces you to buy expensive hardware and limited hardware possibilites.
Constantly have to check the system is working, high purchase cost, ongoing licence costs and extra costs for purchasing more licenses, customer support is very poor and system is full of bugs.
  • Vendor responds to reviews
  • Last review23 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features28
  • API
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Badge Management
  • Barcode / Ticket Scanning
  • Compliance Management
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Digital Signature
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Reminders
  • Historical Reporting
  • ID Scanning
  • Label Printing
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Pre-Registration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Registration Management
  • SMS Messaging
  • Self Check-in/Check-out
  • Self Service Portal
  • Third Party Integrations
  • User Profiles
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Watch List
  • Total features40
  • API
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Badge Management
  • Barcode / Ticket Scanning
  • Compliance Management
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Digital Signature
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Reminders
  • Historical Reporting
  • ID Scanning
  • Label Printing
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Pre-Registration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Registration Management
  • SMS Messaging
  • Self Check-in/Check-out
  • Self Service Portal
  • Third Party Integrations
  • User Profiles
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Watch List

Integrations

  • Total integrations6
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations6
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The Receptionist for iPad logo

The Receptionist for iPad

incredibly happy with the service

Reviewed 6 years ago

fantastic support team. They are very supportive, efficient, and positive. I have yet to come across a question that they weren't able to answer quickly.

Pros

contractor/visitor management is 100x's easier for me as an EHS manager

Cons

doesn't order replacement pens for me like the old receptionist ;)

Vendor response

Hi Alan, I love the pen ordering feature request! We can add a new button type - "Re-order Supplies" ;-) But seriously, thank you for posting your review. Welcome to The Receptionist Family and please let us know if there is anything we can do for you. Sincerely, Andy Alsop, President andy@thereceptionist.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Receptionist for iPad

the receptionist

Reviewed 7 months ago
Pros

The Receptionist was very easy to install and get up and running

Cons

i do not have any cons for the Receptionist. works as advertised

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The Receptionist for iPad

Easy to set up, does exactly what I need

Reviewed 7 years ago

Couldn't be easier to set up and use. We're a small company, need to minimize the distraction of people showing up to meet with one of us. This app makes it extremely easy to do that, and it's a really nice experience for visitors. I've also used it as a visitor at a couple of other places I frequently meet at in Denver - it's great!

Pros

Set it up in minutes. Much cheaper than having an actual receptionist!

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Receptionist for iPad

Easy to deploy and Easy to Use

Reviewed 9 months ago

Overall this product is perfect for our business and office set up. The ease of operation makes it simple for our guests and deliveries to use.

Pros

The Receptionist for iPad is easy to set up and easy to use.

Cons

At this point I don't have anything negative to review on this product.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Receptionist for iPad

Awesome Way to greet clients

Reviewed 7 months ago

This is an awesome! We are happy to use it in our office

Pros

The text notification is hands down the best part I can be anywhere and know when someone is in the office to see me.

Cons

No complaints so far. It has made our office easy to greet clients with no physical receptionist

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The Receptionist for iPad

We love it!

Reviewed 6 years ago

Since our private practice does not have the option of a front desk receptionist we love the iPad Receptionist. It's easy to use, efficient and effective and has made our jobs easier! It helps us to stay on schedule! Customer service is fast and responsive. Thank you iPad Receptionist Team!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Monica, Thank you SO much for posting your review. I am very happy to hear that The iPad Receptionist is working well for you and your practice. Please don't hesitate to reach out to any of us if you need anything. Sincerely, Andy Alsop, President andy@theipadreceptionist.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Receptionist for iPad

The Receptionist for iPad Review

Reviewed 4 years ago
Pros

What I liked most was the ability to save on payroll with not having to hire a receptionist.

Cons

There's nothing that I dislike about this software. It's easy to use and offers the ability to customize.

Vendor response

Thank you so much for your review! I am happy to hear that the software is helping your business and helping the bottom line! Sincerely, Andy Alsop, President andy@thereceptionist.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The Receptionist for iPad

Great High Tech Receptionist

Reviewed 7 years ago

Our visitor love iPad Receptionist. We receive interest and comments about it often.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Noemi, Thank you so much for taking time to submit a review! If there is anything we can do for you please don't hesitate to reach out to us. Thank you! Andy Alsop, President andy@theipadreceptionist.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Receptionist for iPad

Great addition to our office

Reviewed a year ago
Pros

This Receptionist has been a great addition to my office. This tool has allowed additional time for my administrative staff to take care of more important tasks by encouraging clients to check in their appointments using The Receptionist. It was a great investment.

Cons

I have not found any cons to this software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Receptionist for iPad

Excellent Product!

Reviewed a year ago

It was so easy to have our summer staff sign in, take their temperatures, and sign off on the COVID waiver form. I loved having The Receptionist! I want to incorporate signing the campers in next year.

Pros

The Receptionist is so easy to use and set up. Changes are just as easy and are reflected immediately!

Cons

I don't believe there was anything I didn't like about the software. We had some glitches this summer with the week-long staff somehow getting signed out before they checked out; but I switched a setting so hopefully, this won't happen next year.

Vendor response

Thank you so much for your review, Sylvia! We're stoked to see the system is so easy and that you're thinking of other ways to incorporate it. You rock! Michael Ashford Director of Marketing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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The Receptionist for iPad

Overall Great product

Reviewed 3 years ago

We are able to keep track of who is in the building at all times.

Pros

Easy interface to use and creates a quick check in process.

Cons

It would be helpful to be able to "Check in" guests who have accidently checked themselves out early on the receptionist website.

Vendor response

Hi Erin! Thank you for leaving this review of our software. I'm glad to hear that our system has helped create some efficiencies in your office and that its been easy to use. Thanks for being a great customer! Sincerely Andy Alsop, President andy@thereceptionist.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The Receptionist for iPad

Easy to use

Reviewed 7 years ago

I really enjoy using The iPad Receptionist. It is very easy to use. The support staff is VERY helpful and knowledgeable, also making this a very easy going experience. I highly recommend this product and staff when looking for a digital receptionist.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Claudia, Thank you so much for your kind review! It is so great to hear people saying how easy The iPad Receptionist is to use and also complimenting our rockstar sales and support team. Let us know if you need anything! Sincerely, Andy Alsop, President andy@theipadreceptionist.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The Receptionist for iPad

Easy to Set-up and Easy to Update - Perfrect for waht we needed!

Reviewed 7 years ago

We've been using the iPad receptionist (the receptionist in a box set-up) for over a year now. It was supper easy to set-up and has been very easy to update and add to. It's perfect for our sometimes unmanned lobby!

Pros

Ease of set-up Price Functions

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The Receptionist for iPad

It is easy to use and reliable.

Reviewed 7 years ago

We were able to completely rethink the way we looked at our receptionist. That role now supports the rest of our team more than before. Our receptionist was a cost before, and now that position is delivering more value.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Brian, Thank you for your review, thank you for being a loyal customer of The iPad Receptionist and for being part of our community. Lots of great features are being released regularly. If you ever need anything please feel free to reach out to me personally. Andy Alsop, President 303-954-8282, Ext 101 Andy@TheiPadReceptionist.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The Receptionist for iPad

Great service!

Reviewed 6 years ago

We really enjoy our RIAB. The process is easy and allows uber customization. Thanks iPad Receptionist!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hey Jon, Thanks so much for the kind words! I am so very happy that the service is working well for you. Let us know if you need ANYTHING. Thanks for being a member of The Receptionist family! Sincerely, Andy Alsop andy@thereceptionist.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The Receptionist for iPad

Excellent for using in a co-working space

Reviewed 4 years ago
Pros

The receptionist keeps our client information in one place and allows for check in and check out to be seamless and intuitive.

Cons

I wish there were more options when it came to the buttons, such as removing a required input field from some buttons. I also wish there were just more customization options.

Vendor response

Hi Alexander! Thanks for posting a review about The Receptionist for iPad! I am glad that Workability is enjoying the software. I have entered a feature request regarding more customizations and attached your email address in our feature tracking system. Should we release these features we will notify you directly. Thank you for being a member of The Receptionist Family! Sincerely, Andy Alsop, President andy@thereceptionist.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The Receptionist for iPad

Simple to Use and Cost Effective for Small Company

Reviewed 6 years ago

We are a small company where hiring a receptionist is somewhat cost prohibitive, but we needed something to support the numerous guests/deliveries we have daily in a more secure way. The Receptionist was simple to set-up and our employees love it.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Mike, Thanks so much for posting a review of The Receptionist for iPad! It is great to hear that your employees are onboard with the new system. Let us know if there is anything we can do for you and ELAP Services. Thank you for joining The Receptionist Family! Sincerely, Andy Alsop, President andy@thereceptionist.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The Receptionist for iPad

been great for our company!

Reviewed 5 years ago
Pros

Easy to use/read. This product has been very helpful in aiding our company during a transition without a receptionist and keeps us informed.

Cons

When someone arrives, the text can sometimes look off on my phone, but may be phone error, not app error.

Vendor response

Hi Jami, I appreciate your taking the time to post a review! It sounds like the error you are experience has to do with how SMS is coming up on your phone but I may not understand the issue. Can you tell me more? Could you send me a pic of how it looks? My direct email address is below. Thanks for being a member of The Receptionist Family! Sincerely, Andy Alsop, President andy@thereceptionist.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The Receptionist for iPad

The Receptionist for Ipad

Reviewed 3 years ago

We didn't want the cost of having a receptionist given the size of the business so went looking for a digital option. The Receptionist fit the bill in terms of cost and functionality. It has been accepted by all employees and visitors have found it easy to use.

Pros

Ease of use Support Low cost given functionality

Cons

Admin system is a bit clunky Graphics probably need updating

Vendor response

Hi Peter, Thanks for your review! We're very glad to hear that employees and visitors find The Receptionist for iPad easy to use and that you're pleased with the support you've received. Thanks for your feedback on the admin graphics. We're regularly making UX and UI updates based on user feedback, so feel free to send any requests into our team via live chat on our website. Best, James Jordan Creative Manager

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Receptionist for iPad

Excellent Investment!

Reviewed 7 months ago

We have eliminated the antiquated pen and ink visitor log by using The Receptionist for iPad. We have freed up time for our Office Administrator to spend on other tasks. Integrating The Receptionist for iPad with our HubSpot account has become a great help to our sales team.

Pros

The notifications feature. We have a lot of visitors come through and if our lobby attendant isn't available, they do not have to wait around for someone to help them. They simply register through the iPad and their contact is notified immediately.

Cons

That the pre-registration feature doesn't work with the touch-free feature. If those two options were "married" it would be a match made in heaven!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The Receptionist for iPad

We love the iPad Receptionist

Reviewed 7 years ago

I am an office administrator at a start up in the Silicon Valley and iPad Receptionist has delivered everything that we could ask for. Ben Wilson has been so great, always quick to respond, respectful and kind. The iPad Receptionist app is easy to use and all of our customers love it. They always comment "Wow, high tech!" :) Thank you to iPad Receptionist and it's amazing team for making our Visitor Login process so smooth!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Dara, I am so glad that you all love The iPad Receptionist! Let us know if there is anything we can do. We are here to help! Sincerely, Andy alsop, President andy@theipadreceptionist.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The Receptionist for iPad

Amazing service -- very responsive and helpful!

Reviewed 5 years ago
Pros

The software is easy to use and work with. Having the iPad receptionist is also an added security feature for the office.

Cons

No cons were added to this review

Vendor response

Hi Julie, Thanks so much for posting such a nice review. It is great to have one10 and Aimia as longtime members of The Receptionist Family! Let us know if there is anything we can do for you and your team. Sincerely, ¿ Andy Alsop, President ¿andy@thereceptionist.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The Receptionist for iPad

Great Product

Reviewed 7 months ago
Pros

One of the best things about the Receptionist is the customer service - someone is always there to assist you with any questions.

Cons

I wish there was a way to get check-out notifications without having to use an add-on service.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The Receptionist for iPad

Great Addition to Our Office

Reviewed 5 years ago

The Receptionist has been an amazing asset for our team. The customization has been easy and we have been able to adapt the app to fit our company needs. Receptionist also comes with great customer support. They were able to help us solve a problem (user error) in a timely manner. Visitors comment on how nice it is, and our staff are better able to assist the visitors. Having the Receptionist for iPad has been a great investment!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Kaitlyn, I really appreciate your taking the time to write a review! I am tickled that the software and our service have exceeded your expectations. Thank you for being a member of The Receptionist Family and feel free to reach out to me personally if there is anything we can do for you. Sincerely, Andy Alsop, President andy@thereceptionist.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The Receptionist for iPad

Excellent Solution

Reviewed 6 years ago

We are a small company that did not have the need for a full time receptionist, but needed a solution for visitors. The iPad Receptionist has exceeded our expectation. With the the easy-to-understand welcome page, the badge printing and visitors's log, we are really happy with this product.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Shannon, Our entire team agrees that Zero Motorcycles is one of the coolest customers we work with! That's saying a lot since we work with Sphero, maker of the Star Wars BB-8! Thank you for posting your review and please be sure to check in with us if there is anything we can do for you! Sincerely, Andy Alsop, President andy@theipadrecptionist.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ALICE Receptionist logo

ALICE Receptionist

Alice Receptionist

Reviewed 4 years ago

no need for a receptionist, security

Pros

ease of use, customer support, visibility and perception

Cons

needs GUI upgrade, hard to scroll through all the screens, sort and search feature

Vendor response

Thank you for reviewing ALICE Receptionist! We value your loyalty and are happy to be working with you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ALICE Receptionist

Alice at Tozour

Reviewed 4 years ago

Using ALICE at Tozour has eliminated the need for a human receptionist.

Pros

Setup easy. Making necessary adjustments is made easy by their great tech support.

Cons

Didn't like the custom hardware as much. We switched the main unit to a Dell micro PC so in the event of a hardware failure, replacement should be easy.

Vendor response

Thank you so much for your wonderful review! We are so pleased that our support staff was able to assist you with anything you need!