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The Receptionist for iPad vs Envoy Comparison

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Overview

Category Leaders

Ease visitor chaos with The Receptionist for iPad. Configure your visitor experience around your specific business needs...

Category Leaders

Envoy’s workplace platform has redefined how companies welcome visitors, keep employees safe, book desks and conference rooms,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

49

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

290

5

4

3

2

1

232

52

5

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.8

409

5

4

3

2

1

338

65

5

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The best thing about this software is the customer support. It is superior and love the personal touch and that you are actually talking to someone live.

AB

Anne B.

The check in process is super important because that's like a first impression, so I love how we can customize it to certain visitors.

AM

Ashante M.

Super easy to setup and more cost-effective than the competitors. We tried Envoy and iVisitor and this is a better product.

DF

David F.

Pros

We love the ability to download the log of visitors and this helps with our PCI compliance.

MG

Marilee G.

The ease of getting people signed in really helps in creating a better flow for the day. It is also easy to capture all of the encounters for the day.

GM

Gregory M.

I started looking for automated solutions and I found Envoy. The software is very user friendly and it has been a great kaizen to the office team.

JI

John I.

Cons

Our staff is now immediately notified with a delivery is made or a client presents for a session. No more checking the lobby a dozen times.

KH

Kendhal H.

It does not stick well to most fabrics to usually within a few mins the name tag is lost somewhere.

NV

Nicole V.

The only problems we've had, is when there is an apple update, the iPad is not compatible with the iPad Receptionist app. I have to continually delete and re-download the program and printer.

AP

Angelina P.

Cons

I've heard people having trouble downloading the app on their phone, however, that's the only negative feedback I've heard and it wasn't a personal experience.

SM

Sylvia M.

That has been the most confusing to many Executives , Managers, etc.

dr

dolores r.

The main "problem" is that we don't use the app to its full potential, but the parts we don't use are not necessary for our business.

GD

Geoff D.

  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features28
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Availability Indicator
  • Badge Management
  • Barcode / Ticket Scanning
  • Booking Management
  • Compliance Management
  • Contact Management
  • Contact Tracing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Extraction
  • Data Import/Export
  • Delivery Tracking
  • Desk Availability Schedule
  • Desk Reservation
  • Digital Signage
  • Digital Signature
  • Document Management
  • Drag & Drop
  • Duplicate Management
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Employee Directory
  • Employee Self Service
  • Floor Plans & Maps
  • For Offices
  • Historical Reporting
  • Hot Desking
  • ID Scanning
  • Label Printing
  • Meeting Room Booking
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Occupancy Management
  • Online Booking
  • Package Tracking
  • Payment Processing
  • Personalization
  • Pre-Registration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Allocation & Planning
  • Role-Based Permissions
  • Room Availability Schedule
  • Room Booking
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Check-in/Check-out
  • Self Service Portal
  • Signature Capture
  • Single Sign On
  • Space Management
  • Space Reservation
  • Status Tracking
  • Third Party Integrations
  • Usage Tracking/Analytics
  • User Management
  • User Profiles
  • Utilization Reporting
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Visual Analytics
  • Watch List
  • Wayfinding
  • Workflow Management
  • Total features84
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Availability Indicator
  • Badge Management
  • Barcode / Ticket Scanning
  • Booking Management
  • Compliance Management
  • Contact Management
  • Contact Tracing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Extraction
  • Data Import/Export
  • Delivery Tracking
  • Desk Availability Schedule
  • Desk Reservation
  • Digital Signage
  • Digital Signature
  • Document Management
  • Drag & Drop
  • Duplicate Management
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Employee Directory
  • Employee Self Service
  • Floor Plans & Maps
  • For Offices
  • Historical Reporting
  • Hot Desking
  • ID Scanning
  • Label Printing
  • Meeting Room Booking
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Occupancy Management
  • Online Booking
  • Package Tracking
  • Payment Processing
  • Personalization
  • Pre-Registration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Allocation & Planning
  • Role-Based Permissions
  • Room Availability Schedule
  • Room Booking
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Check-in/Check-out
  • Self Service Portal
  • Signature Capture
  • Single Sign On
  • Space Management
  • Space Reservation
  • Status Tracking
  • Third Party Integrations
  • Usage Tracking/Analytics
  • User Management
  • User Profiles
  • Utilization Reporting
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Visual Analytics
  • Watch List
  • Wayfinding
  • Workflow Management

Integrations

  • Total integrations6
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations34
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

The Receptionist for iPad logo

The Receptionist for iPad

Best Visitor Management Product on the Market.

Reviewed 7 years ago

Great visitor management product for our 10 person office. Super easy to setup and more cost-effective than the competitors. We tried Envoy and iVisitor and this is a better product.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

David, Thank you for your review, thank you for being a loyal customer of The iPad Receptionist and being part of our community. Lots of great features are being released regularly. If you ever need anything please feel free to reach out to me personally. Andy Alsop, President 303-954-8282, Ext 101 Andy@TheiPadReceptionist.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Envoy logo

Envoy

Visitors really love it

Reviewed 4 years ago

Ease of whole process

Pros

It has made the life easier for both visitor and receptionist. No paper work, the visitor can easily enter the information using the Ipad app and the notification goes straight to the relevant person. Very easy and impressive layout. Dashboard shows all related details.

Cons

There should be an android version as well. Also internet is necessary for it to work so in case of any internet issue the system does not work.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Envoy logo

Envoy

Your Search Stops With Envoy!

Reviewed 6 years ago

Envoy solved all of our visitor problems! We were looking for a sleek, modern set-up, and needed to be able to print name badges for visitors, WITH pictures. Envoy checked all the boxes! And don't even get me started on their customer service!! I need more stars to properly express how wonderful they are to work with.

Pros

The ease of use! Some of our visitors have never used an iPad before, but the app makes it easy for ANYONE to sign in. Also, the dashboard makes it very easy for our receptionist to know exactly who's in the building. And don't get me started on the text alerts! Everyone here LOVES them!

Cons

The only drawback would be the high price of entry. However, Envoy proves their worth, so I only list it to have something in the con column.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Envoy logo

Envoy

Our visitors are very impressed!

Reviewed 4 years ago

Your visitors will love using the iPad app to register (much impressive than the usual pen/paper, or receptionist doing all the typing). Notifications are very useful to let you know when a visitor has arrived. Pre-registration sends them an email which can be customized to include map directions, SOP's in the office, etc. All logs are easily downloadable for numbers and data analytics (This is good for office planning).

Pros

The iPad app is very user-friendly. Just a few taps, and we get to capture important visitor info (including photo). It gives the front desk a wow factor. The notifications is the feature most appreciated by our company, since they get notified in real time via email/sms/slack upon visitor registration of their guests. The pre-registration of visitors makes the visitor experience more pleasant. They receive an email/calendar invite about their appointment (which is customizable). Envoy also provides basic analytics dashboard to quickly view how many visitors there are/have been, and which persons/places are most visited. The visitor log is easy to extract as .csv for further data analytics.

Cons

There is no provision to use Android devices instead of an iPad. Currently, it's not possible to select multiple hosts (persons to visit/destination).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Envoy logo

Envoy

We just got the system a little over a month ago and it's been working great!

Reviewed 4 years ago

Easily see whos in the building and number of visitors we have coming to the office.

Pros

Easily review who's in the building and because its simpler for people to sign in they are doing so quickly and freeing up the receptionist for other tasks.

Cons

Not sure I can think of any. We haven't ran across any problems, so far! But if we do they are super responsive on the 'Online Chat' feature to help us!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Envoy logo

Envoy

Easy

Reviewed 2 years ago

Being a front desk receptionist I'm able to form a relationship with the visitors as they sign in

Pros

Its fun, easy to use & keeps data from the visitors that visit us daily

Cons

I find nothing wrong with using ENVOY its great!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Envoy logo

Envoy

Overall easy to use

Reviewed 4 years ago
Pros

Fast updates when initially adding guests. Like how easy it is to get guests into the system for those who need to know (ie: receptionist, lobby security guard, actual guest, etc.)

Cons

UI for adding e-mails could be a little better. Sometimes feels like there is a lot of back and forth clicking.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Envoy logo

Envoy

Envoy is Great...!

Reviewed 4 years ago

Helps to streamline the visitor process whenever our business partners come to our office... Frees up our receptionist to tackle other tasks.

Pros

Envoy works as advertised. Reliable, easy to use, intuitive UI, excellent support. Enhances our business partner visit experience, and projects our image in a favorable light.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Envoy logo

Envoy

The best visitor registration system we've implemented, adds a 'wow factor' to our visitors/guests.

Reviewed 4 years ago

Wow-factor for our guests/visitors! Ease of processing visitors for our receptionists/security, and instant notifications to the hosts. We are able to digitize and automate our visitor registration workflow. The notifications are great (e.g., thru e-mail, sms, slack). The iPad user interface is user-friendly and customizable. We also get to extract all the data and the built-in dashboard also has some visual analytics for easy reference. The customer support is fast and the staff is friendly to deal with.

Pros

We are able to digitize and automate our visitor registration workflow. The notifications are great (e.g., thru e-mail, sms, slack). The iPad user interface is user-friendly and customizable. We also get to extract all the data and the built-in dashboard also has some visual analytics for easy reference. The customer support is fast and the staff is friendly to deal with.

Cons

We just have one feature request to have the mobile and email details of the employees be hidden from view of the Receptionist (since our receptionists/security team is outsourced). This is not possible, but they said it may be considered for future developments.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Envoy logo

Envoy

Very easy tool to use and saves time for all of us

Reviewed 5 years ago
Pros

It does everything for you, not much to do but greet your customers when they arrive. We were able to save money by not having to rehire a receptionist to greet customers and visitors.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Envoy logo

Envoy

Envoy Makes visiting your company easy

Reviewed 2 years ago

we like it more and more, and visitors seem to not have too much problem with it. One thing is that it can take a while to get through it before the label prints out.

Pros

Interface is simple, customers like the look and ipad

Cons

sometimes adding names manually gets glitchy

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Envoy logo

Envoy

Terrific Visitor Management & Contact tracing, OH MY!

Reviewed 2 years ago

Overall, Envoy is really a game changer for us - we are able to "Protect" the office and free-up our FTE receptionist to work on other projects and participate in meetings as needed.

Pros

Simple, intuitive and flexible registration and visit management - great integration capability with our Azure AD as well as our MSTeams and email... Notifications of visitors, delivery and with the added Protect module, we have built in capacity and contact tracing that really help us keep in tune with office workers. With the capability of contactless sign-in we have a full 360 degree view of workers, visitors, delivery and contact tracing across the board. Truly puts our mind at ease knowing we can count on Envoy!

Cons

Couple minor challenges with integrations to Azure AD, but technical support was quick to rectify our errors.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Envoy logo

Envoy

Envoy Visitor and Badge printing system

Reviewed 2 years ago

Overall, the system has worked well for us. We have three iPad locations at three different entrances. Multiple sites are using the Envoy system.

Pros

Digital visitor log, instead of paper visitor log. Email to employee when a visitor arrives (receptionist does not need to do this). Visitors sign an NDA and that they have no COVID symptoms when they arrive, and this is stored. A photo of the visitor is taken. The configuration of the system is easy and flexible. A visitor log can easily be exported to an Excel file.

Cons

There could be many more features than there currently are. I assume that as Envoy matures, more features will be added and included in the basic system.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Envoy logo

Envoy

a hassle-free visitor registration system

Reviewed 4 years ago
Pros

The simplicity of this software. For visitors, just key in your details, smile, then the system will notify the person you are going to visit. For the host, you can set if you are expecting someone in order to lessen the time in the registration part.

Cons

I hope a feature where you can reply will be made available since the receptionist caters a lot of visitor. It will be great if you can just reply if you are available or not

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Envoy logo

Envoy

Love this software!

Reviewed 4 years ago
Pros

I'm a receptionist at a tech company and I use this software everyday to check in guests and receive packages. Makes everything super easy and seamless!

Cons

There really aren't any cons that I can think of, love it!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Envoy logo

Envoy

I never write reviews but...

Reviewed 4 years ago
Pros

Reduced my paperwork to 0. Adding fields is easy. Best thing ever.

Cons

Only iPad compatible, and a little pricey.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Envoy logo

Envoy

TTGA Review

Reviewed 2 years ago
Pros

Ease of use. Simple setup. Easy Ipad install.

Cons

More options for questions on log in screen. Ability to print label for free.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Envoy logo

Envoy

Great Visitor app

Reviewed 6 years ago

Envoy offers great service accross all available packages! Its so simple yet so clever and intuitive we have implemented it ina second site! it integrates with your existing databases easily, you can have it work with slack and so much more it really is so great.

Pros

intuitive, simple yet intelligent, easy to implement

Cons

youre only really limited by the fact its on an ipad!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Envoy logo

Envoy

Love Envoy, so simple and does it's supposed to do

Reviewed 5 years ago

Company guests are logged, sign NDA and notify who they are visiting without needing someone to be there

Pros

Ease of setup with iPad and printer. Integrations to existing systems (AD, HipChat). User experience for guests, they love to use the system.

Cons

It was a bit expensive when we initially investigated the purchase but we managed to get a better price speaking to our account manager. Sometimes email notifications are delayed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support