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The Receptionist for iPad vs iLobby Comparison

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Overview

Category Leaders

Ease visitor chaos with The Receptionist for iPad. Configure your visitor experience around your specific business needs...

iLobby is a global leader in Enterprise Visitor Management. The tablet-based solution streamlines the sign-in process for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

295

5

4

3

2

1

237

52

5

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.6

121

5

4

3

2

1

85

28

6

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The best thing about this software is the customer support. It is superior and love the personal touch and that you are actually talking to someone live.
The check in process is super important because that's like a first impression, so I love how we can customize it to certain visitors.
Super easy to setup and more cost-effective than the competitors. We tried Envoy and iVisitor and this is a better product.

Pros

Customer service has been great. I love the product and hope to grow a great relationship.
It is just as good (and in some cases better) than having a dedicated employee at the front desk.
We are very pleased with the iLobby system and highly recommend it as a visitor management solution.

Cons

Our staff is now immediately notified with a delivery is made or a client presents for a session. No more checking the lobby a dozen times.
It does not stick well to most fabrics to usually within a few mins the name tag is lost somewhere.
The only problems we've had, is when there is an apple update, the iPad is not compatible with the iPad Receptionist app. I have to continually delete and re-download the program and printer.

Cons

It wouldn't have caused nearly as much trouble if we were just able to restart the machine without having to go through a huge chaotic mess trying to get a replacement screwdriver.
Printer has connection problems randomly and has to be reconnected to work again.
I did suggest a feature for them to still send the picture to the supervisor even on failed reading.
  • Vendor responds to reviews
  • Last review16 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features28
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alarm Management
  • Alerts/Notifications
  • Audit Management
  • Badge Management
  • Client Portal
  • Compliance Management
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Electronic Signature
  • Email Management
  • Employee Management
  • Event Management
  • Geotargeting
  • ID Scanning
  • Incident Management
  • Label Printing
  • Mass Notifications
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Language Alerts
  • Multi-Location
  • Offline Access
  • Pre-Registration
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Notifications
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • Safety Incident Management
  • Security Management
  • Self Check-in/Check-out
  • Self Service Portal
  • Single Sign On
  • Templates
  • Third Party Integrations
  • User Profiles
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Watch List
  • Workflow Management
  • Total features54
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alarm Management
  • Alerts/Notifications
  • Audit Management
  • Badge Management
  • Client Portal
  • Compliance Management
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Electronic Signature
  • Email Management
  • Employee Management
  • Event Management
  • Geotargeting
  • ID Scanning
  • Incident Management
  • Label Printing
  • Mass Notifications
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Language Alerts
  • Multi-Location
  • Offline Access
  • Pre-Registration
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Notifications
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • Safety Incident Management
  • Security Management
  • Self Check-in/Check-out
  • Self Service Portal
  • Single Sign On
  • Templates
  • Third Party Integrations
  • User Profiles
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Watch List
  • Workflow Management

Integrations

  • Total integrations6
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations8
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

iLobby logo

iLobby

Good product but with printing issue

Reviewed 3 years ago

I am overall happy with this iLobby except the printing issue

Pros

No receptionist , Guest check in is easy and fast

Cons

Printer is not working sometimes while using wifi, switched to Bluetooth

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iLobby logo

iLobby

Review

Reviewed 2 years ago
Pros

iLobby is an effective way for guests and visitors to sign in without a receptionist and their party contacted right away.

Cons

Would like to be able to customize more than what we can - some fields are standard and cannot be customized.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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iLobby logo

iLobby

iLobby Review

Reviewed 3 years ago

For years we had a receptionist that registered people as they came in and we struggled with when she was out for vacation, sick, personal days to replace her. With iLobby registering the people electronically we no longer needed a person to sit at the entry way. She was able to move onto other tasks in her department.

Pros

Easy to use and configure. The iPad and kiosk looks great in our building entrance.

Cons

With the iPad scanning a license is difficult because the camera is on the back of the iPad.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iLobby logo

iLobby

I Lobby review

Reviewed 3 years ago
Pros

Allows us to not have a receptionist Our visitors can sign in and wait without just hanging out in the lobby.

Cons

Makes you enter to much information.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iLobby logo

iLobby

Convenient and Productive

Reviewed 3 years ago

This puts the responsibility of a member waiting on an employee back on the employee's shoulders. They no longer can ask the receptionist to screen the visit. It forces them to respond quicker and this reduces the wait time for the visitor.

Pros

Once we implemented iLobby we were able to relocate our receptionist to another department saving enough money to pay for the software. We are able to monitor the number of visitors we have each day and which department they are visiting the most.

Cons

The members tend to shy away at first. Technology can scare some - but the option to check the members in ourselves right from our computers is a great way to offset those fears.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iLobby logo

iLobby

Easy to use and efficient

Reviewed 3 years ago

iLobby has already replaced the need for a full-time receptionist in some of our smaller facilities and allows receptionists in bigger plants to focus on guests instead of managing regular visitors and contractors.

Pros

Plug-and-play solution that provides all the options and features for an efficient visitor management. Easy to roll out to multiple facilities while allowing different configurations in order to meet local requirements. Helpful and quick customer service in case something does not work as planned or when we have questions and ideas.

Cons

It took us a minute to set it up initially (mostly due to our own network connectivity), but it has been running well since.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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iLobby logo

iLobby

iLobby review

Reviewed 3 years ago

Overall iLobby has been a clean experience with very few problems which has impressed the board of directors. It is good to be able to identify guests via the badges which are logged on the system.

Pros

iLobby is very easy to setup and integrates with our environment seamlessly

Cons

Unable to use the label printer with the iPad via Bluetooth.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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iLobby logo

iLobby

Ilobby

Reviewed 3 years ago

We use iLobby to allow visitors to self check-in and notify their host of their arrival. Seemless and quick operation. Removes the need of a receptionist.

Pros

Quick and easy setup, pretty much a turn key operation once equipment arrives on-site.

Cons

Would like to see more customization in the badge printing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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iLobby logo

iLobby

iLobby is Useful!

Reviewed 3 years ago

Overall I enjoy this product. Some suggestions which would help me particularly, a group sign in option would be awesome (sometimes I have 5-9 people show up and if I don't preregister it takes time to get them sign in). One sign in page with multiple lines would be cool and then it could easily just print the badges.

Pros

I love that I can preregister. I love the search function. I love that I can see how many times a particular person signed in. I love that it notifies the host that the their guests are here. I love the support received when issues arise. I love how customizable the product is

Cons

It loses connection sometimes between the printer and the iPad. Sometimes it can't find returning visitors.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iLobby logo

iLobby

Awesome product!!!

Reviewed 3 years ago
Pros

I love that you can have a sms sent to your phone when someone is checked in. It is very easy to setup and use. I would definitely recommend this product.

Cons

I had trouble pairing the printer to my iPad with the included roll. When I replaced the roll it started working immediately.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iLobby logo

iLobby

So much better than our old clipboard sign in!

Reviewed 3 years ago

iLobby keeps our visitors and hosts' names private and yet EXTREMELY accessible. A month ago, an employee needed to know the name of someone who was here to work on a machine approximately 3-4 weeks ago. The only information we had on this contractor was his company name and iLobby had all the rest stored, including a photo. So easy and fast (much more efficient than the clipboard!).

Pros

Visitors are always impressed with our new sign in system. It is very professional, confidential and so high-tech! Also, it's proven very handy with all the food/lunch deliveries made to our lobby each day. As the receptionist, I've trained all the regular drivers to sign in their deliveries without my assistance so I can keep working...Fewer distractions for me and a very smooth process!

Cons

If ever there is a problem, customer service is super attentive and communicative! They have had to tweak a few of our screens/options as we settled into the product, but it's always been a pleasant experience. The only times I get frustrated with our sign on system is when the badges don't print immediately. I keep pre-printed visitor badges for those instances. When this happens, it is never iLobby's fault, but rather our occasional spotty WiFi signal.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iLobby logo

iLobby

Great Product/Service

Reviewed 3 years ago

Although I don't get to use it much, I do maintain the hardware and software for the devices utilizing the iLobby service, and I can say that it has been pleasantly simple. The straightforward UI makes almost any user capable of understanding and completing sign-ins for our office. As far as an experience from a business perspective, it's hard to deny the convenience allowed to our receptionist who can remain on the same floor as the rest of the company and not have to waste time or money managing the front door of our office.

Pros

Ease of use and convenience on tablet OS makes the visitor/contractor sign in experience much more efficient and user-friendly. At a company with multiple warehouses and many summer student/temporary employees, this service is a huge help in keeping track of hours and helps enforce security for our office entry points as well.

Cons

Already wrote my cons in a previous review regarding online messaging support, however after having a direct line of communication with an account coordinator, we have yet to have any further problems in acquiring assistance for the iLobby service.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iLobby logo

iLobby

iLobby Review

Reviewed 3 years ago
Pros

iLobby is very easy to set up and use. The app platform sitting on the iPad along with Bluetooth badge printer are frequently complimented on by our visitors. The iLobby staff was very helpful in back end set up and act with a high degree of professionalism

Cons

This product and platform meets or exceeds all expectation. There is nothing I can complain about here.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iLobby logo

iLobby

User friendly sign in system with all the bells and whistles.

Reviewed 3 years ago
Pros

iLobby is a very user-friendly and intuitive visitor sign in system that replaces the old pen and paper/sign-in binder approach. From badge printing to host notifications via email/sms/phone call, this system is the absolute deluxe luxury package of sign in systems. It's easy to manage from both a technical perspective, and an administration standpoint. Address book integration was very smooth with...

Cons

Only a few minor things: - certain adjustments to the user interface such as adding fields can only be done through the back-end by the support team. However, since the support team is so responsive and quick, this is not really a big issue. - we have had some wireless network stability issues on the provided iPad since our area is so congested with wifi networks. I would love to see a more reliable wired ethernet option.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iLobby logo

iLobby

Great help

Reviewed 3 years ago

Great way to show off our smart factory to all our visitors

Pros

Easy to use! Looks appealing and fits the theme of our smart factory. Multiply features are available

Cons

For the most part they are no cons for the use.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iLobby logo

iLobby

I Lobby

Reviewed 3 years ago

Time savor for me my phone is not ringing off the hook and I am not chasing down the person for the guest it goes directly to that person

Pros

Easy to follow for anyone checking into the lobby

Cons

don't have a con at this time system is working fine for us

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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iLobby logo

iLobby

Feedback

Reviewed 3 years ago

Very happy with the function and ease of the system

Pros

Ease of use - good feedback from visitors about how easy it is to register/sign in

Cons

None at the moment. We have had the system for 1 month

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iLobby logo

iLobby

Review of iLobby

Reviewed 3 years ago

Enjoy it and great for the business.

Pros

Notifications on phone, email and text.

Cons

Ease to change who you are here to see.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iLobby logo

iLobby

Access control

Reviewed 2 years ago

this is ideal for an inside business with a need for Access control,and confidentiality of the company.

Pros

the pricing is affordable,and secure.,..

Cons

nothing was in question,everything good.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iLobby logo

iLobby

iLobby Review

Reviewed 3 years ago

This software is a great asset because it allows our guests to check themselves in without my presence or assistance. Because there are times when I can't be present to greet our guests this allows the check-in and check-out process to go smooth.

Pros

This software is easy to use and for the most part self sufficient. I don't have to be present for people to use it. The software is easy to manage and keep updated.

Cons

The biggest challenge I have is the printer and the kiosk break communication occasionally and there's not much to do but call for customer service at times. There have been a few times when my system was down for a short time until the system corrected itself. When I have large groups checking in, it does take a while for them to check in, because of the slow communication with the printer. This causes impatience with guests at times.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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iLobby logo

iLobby

Decent Software

Reviewed 2 years ago

Mostly good except for the label issue. Easy to use and clean appearance.

Pros

Easy to learn and quick to sign it and out. Alerting people when visitors are here.

Cons

When we had the incorrect labels in, it didn't warn us. Went 6 months or more without the badges.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iLobby logo

iLobby

iLobby - Plant Environment

Reviewed 3 years ago

iLobby is helping us to see who is on site and for how long. The system is also helpful to know how is coming to the plant.

Pros

The easy of use and how the system allows for customization.

Cons

System updates - no heads up about or when system updates are needed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iLobby logo

iLobby

iLobby Visitor Management

Reviewed 2 years ago

We use the iLobby visitor management system at our QDOBA Mexican Eats corporate offices. Since the first day we implemented the iLobby system, we’ve received rave reviews from our employees, guests, and vendors on how easy it is to use. We are very pleased with the iLobby system and highly recommend it as a visitor management solution.

Pros

The best feature is the ease of use. All visitors and vendors have complemented the system and how efficient it is.

Cons

The ease of uploading group names for a meeting. the process its a bit complex and requiters to many steps.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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iLobby logo

iLobby

iLobby

Reviewed 3 years ago

Simple to set-up and manage, great pre/post-sales support. Interface is clean and tidy.

Pros

Simple and efficient. Addressed all the company concerns related to GDPR.

Cons

I would love a version for Android. I feel that the iOS platform is a limitation.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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iLobby logo

iLobby

Visitor Management Solution

Reviewed 3 years ago
Pros

We appreciate the ease of use for our administrators, internal users, and outward customers. The simple interface and management of the application has made our transition to a visitor management system simple.

Cons

We would like the ability to further customize the screens for branding purposes; this would include the use of the color templates, integration of new logos, and watermarks.