The Receptionist for iPad vs Sign In App Comparison

Ability to Customize for our use. Photos are also taken of each visitor.

None. It works great for our team. Sometimes the printer doesn't sync up as quickly.

Hi Mimi! It's great to hear that The Receptionist for iPad has helped with a range of check-in types at Allegro, and that easy customization gives you the flexibility you need. If you ever need help addressing printer sync issues, chat with a member of our team on our website using the orange live chat icon in the bottom right corner of the screen. We're happy to help. Thanks for taking the time to write a review! Best, James Jordan Creative Manager

The Receptionist is so easy to use and set up. Changes are just as easy and are reflected immediately!

I don't believe there was anything I didn't like about the software. We had some glitches this summer with the week-long staff somehow getting signed out before they checked out; but I switched a setting so hopefully, this won't happen next year.

Thank you so much for your review, Sylvia! We're stoked to see the system is so easy and that you're thinking of other ways to incorporate it. You rock! Michael Ashford Director of Marketing

Capture all visitors; prevents use of traditional sign-in sheet

There is a LONG lag time between questions, and it makes it difficult to register a heavy flow of traffic (job fairs, trainings, workshops). The software causes a crowd at the sign-in stand - thus creating a longer window to start events

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Hi Iddo, Thank you for posting a review of The Receptionist for iPad! I love that you have found a unique way to use the software. We are constantly hearing how customers are using our customizable workflow for their business in unique ways. Let us know if there is anything else we can do for you and DV Therapy! It's an honor to have DV Therapy as a member of The Receptionist family! Sincerely, Andy Alsop, President andy@thereceptionist.com

Setup and configuration is easy. The interface is professional and polished. Also, it is entirely cloud based!

With easy comes limitations. Some areas I would like to customize but can't. Also it's multi language support is limited. (That feature is in beta so hopefully it will be improved)

Hi Paul, Thanks so much for taking the time to post a review about The Receptionist for iPad! I really appreciate your compliments and candid feedback about the customization options you are interested in. Would you be able to send me an email with details around what customization options you'd like us to implement including how we can improve our multi-lingual feature? I will personally enter your feedback into our feature request system and it will have an impact on the future of our software. Thank you for being a member of The Receptionist Family! Sincerely, Andy Alsop, President andy@thereceptionist.com

That it tracks the exact date and time the client reports to our office.

We sometimes have to reboot it to get certain sign-ins to work.

Helps to not have to have someone physically sign people in, eliminates paperwork, makes it easier for audits.

Takes to much time waiting to "notify contact" and print label. Takes over a minute to notify contact and then another to print badge. Doesn't sound like much time but when you have 3-4 people in line to check in, it is. Maybe be able to move to next person while the rest is happening.

Hi Barb! Thank you for posting a review about The Receptionist for iPad. I am glad the software is making life easier for PolyOne DSS. We are so happy to be working with PolyOne! The behavior you are describing is not normal and we should be able to help you resolve the issue. I am going to email you directly and we will work with you to resolve this. Thank you for being a member of The Receptionist Family! Sincerely,  ¿Andy Alsop, President ¿andy@thereceptionist.com

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Danielle, Wow! Thank you so much for taking the time to submit such a wonderful review. Please feel free to email me should you need anything - andy@theipadreceptionist.com . Thank you for being one of our esteemed customers! Andy Alsop, CEO The iPad Receptioinst

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Richard, Thank you so much for taking the time to submit a review. I know your time is valuable and it is very much appreciated! I would love to hear more about how you are using The iPad Receptionist for your tenants. My email is andy@theipadreceptionist.com . Thank you for being one of our esteemed customers! Andy, CEO The iPad Receptioinst

It is easy to use. It has a clean sleek appearance.

I would like for it to connect or for us to include information about our clients so caregivers can verify accuracy, report changes, etc. I would like to see a way this can be used for client sign in/out instead of staff clock in/out. Would like to ensure security features are in place for when we are using for families to sign in and out. There is so many other areas this could be used in.

We run an indoor sports facility. Everyone that comes in must check in to sign the waiver and release forms. Its is customizable and updated online right away. Perfect for what we need.

I don't like how its required to start with your email address. Requested a name or phone number as identification.

Sign-in is fast and easy, and it even remembers people who have signed in before. Buttons are customizable with cute little icons. The design is sleek and it's overall very easy to use.

I have yet to find a "back" button that allows the visitor to return to the previous screen if they've accidentally entered something incorrectly.

Hi Dani, I appreciate your taking the time to post a review about The Receptionist for iPad! I am so glad you like the experience the software provides. We're always making improvements so let us know what changes you would like to see us make. When checking in and someone enters information and clicks the check mark to get the next question, on the left side underneath the entry box there is a left arrow. That is where the person can go back to re-enter info. Please let me know if that answers your question about the back button. Thank you for being a member of The Receptionist family since September of 2017! Sincerely, Andy Alsop, President andy@thereceptionist.com

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Hi Andrew, Thanks so much for your review! I am so happy that the product is working well for you and your team. Please do let us know if there is anything we can do to provide any additional assistance. We appreciate your being an esteemed member of The Receptionist family! Sincerely, Andy Alsop, President andy@thereceptionist.com

Ease of use and implementation. Very intuitive, best by far of the competition. Great at making the sign in process smooth for guests. Everything works as it should.

Feature Set and Customization. Other solutions have better ability to tweak features and modify from a plain vanilla solution. Every aspect could do with a few additional features to make the solution the ultimate virtual receptionist. Suggestions include: Ability to backdate checkout of guests in portal. Ability to receive notification if guest does not checkout by end of day or preset time. Ability...

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Hi Aidan, I really appreciate you taking the time to send us your thoughts and feedback. Apologies for the delay in responding. I just wanted you to know that I have logged your feature requests in our feature tracking system. Our product and engineering team takes feedback very seriously! Thanks for being a member of The Receptionist Family! Sincerely, Andy Alsop, President andy@thereceptionist.com

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Hi Klebsy, I am so glad that The Receptionist for iPad is working for Cast & Crew. We are so proud to be working with you and your team since November of 2016. Thank you for being an esteemed member of The Receptionist for iPad Family! Sincerely, Andy Alsop, President andy@thereceptionist.com

We use The Receptionist to allow visitors to sign in (and print visitor badges) on an iPad. It works really well, and notifies our users by SMS and email when they have a guest who has signed in.

Would really like to see it integrate with UPS, FedEx, and USPS tracking for package arrivals/notifications. This would make it much more useful to us. We're still doing packages on a paper log.

Hi Jeff! Thank you so much for leaving such a fantastic review of our system. I'm happy to hear that you and your customers enjoy the experience. Regarding delivery notifications, have you tried our Delivery Button option to send employees package delivery notifications? Chat with our support team on our website if you have questions. Best, Andy Alsop President & CEO

Liked the ability to track and meet compliance of visitors. Ability to sign a visitor compliance document was a must.

Would like a few more design and font options to match our brand. Maybe a background slide show which can be changed as well as a video plays at end of sign in.

None of the other systems tested came close to being competitive in regard to cost and customer service. Another feature we like is the system is regularly being updated with improvements and more options. The people that we have spoken with and emailed at the company give us a real feeling that they care about your needs as a customer.

The only issue we have had has been that our badge printer is networked and for some reason it occasionally goes to Wifi mode and badges will not print, but the system still notifies the host.

Hi Derek, Thank you so much for your very nice review! It was a pleasure meeting you last week at the TDK-Lambda facility. It's super impressive what you are doing and great to see so many high-end manufacturing jobs in the US! Let us know if there is anything we can do for you. Sincerely, Andy Alsop, President andy@theipadreceptionist.com

I like that everyone gets to choose how they are contacted. I also like how easy it is to adjust and make changes.

I wish you could more easily integrate other platforms for marketing purposes. (link to sign up for our newsletter)

Hi Sarah, Wow, I am so happy that our software is making your life easier! I have entered a feature request in our feature tracking system for integration with other platforms. The good news is that this is a high priority for us and frequently requested by customers. We will keep your apprised once we release some of our integration features. Thank you for being a member of The Receptionist Family! Sincerely, ¿ Andy Alsop, President ¿andy@thereceptionist.com

Easy to use, quick to setup, nice functionalities and professional layout

nihil

Hello Philippe, Thank you so much for taking the time to post a review! If there is anything we can do for you please don't hesitate to contact us. Thank you for being a member of The Receptionist family! :-) Sincerely, Andy Alsop, President andy@thereceptionist.com

it is easy to use and makes for a more efficient sign in process. if there is a problem the support staff is quick to respond and help find an solution to whatever your issue is.

I have no serious cons to list. the only slight complaint I would have would be the limited ability to design and customize fonts for the home page.

Thank you for posting a review about The Receptionist for iPad! I am so glad you are enjoying our Radical Support. I am going to add your request for additional design and customization for the Home Screen to our feature request log. Thank you for being a member of The Receptionist Family! Sincerely, Andy Alsop, President andy@thereceptionist.com

The software allowed me to digitally address two issues we were addressing physically before. We are able to simplify the student sign-in process and we are able to keep a record of drop-off / pick-up times for our clients.

We are utilizing the system to display when students are being dropped off and picked up by parents. We have found a work around solution for what we need to accomplish but it would be nice if you could create a streamlined solution that doesn't require us to use a browser plugin. Our current solution requires us to shutdown and restart the system almost every day.

It was a great product before with the ease of setup and use, but with COVID-19 it is invaluable. We use it in case of contact tracing and with the ability to have no touch sign in/out it has helped reduce the fear of someone contracting COVID-19.

There is nothing we don't like about this product.

Receptionist for iPad is great for small businesses and large businesses alike, it provides the opportunity for customers to come in and sign in and be recognized even if the environment is extremely busy. The organization of the clients information, the ability to pre-enter information concerning clients, is advantageous whether you are signing in at the spa or the doctors office.

It can be frustrating if information is not entered correctly in precisely as the software dependence and operates based on information input.

Hello Robin, Thank you so much for leaving us this wonderful review and so the fantastic perspective you offered. I greatly appreciate it and thank you for being such an amazing customer! Sincerely Andy Alsop, President andy@thereceptionist.com

I think the best part is the notification aspect of the software is pretty convenient. As opposed to just notifications by email, you are able to sync with Slack and have a bot also notify you, which can ensure the host receives the sign in.

I keep having issues with the badge printer accompanying it. Sometimes the software will print the badge of the guest before the one who is currently signing in. If it prints at all, if not it will have issues.

Thank you so much for taking the time to leave a review! We really value customer feedback and I'm so happy to hear how useful our notification system is for your team. If you ever have issues with your badge printer, feel free to chat with our team using the orange button at the bottom of our website and we'll be happy to help! -Kayla Hollenbaugh, Digital Campaigns Manager

The ease of setting it up. within receipt of the kit we had this up and running inside of 30 mins. It does exactly what it says is does on the tin. No hoops to jump through and out staff took to it with ease and preferred it to our old card in/out system and visitors book.

the pairing of the Bluetooth printer, but that's more to do with the iPad than the software

Thanks so much for taking the time to right the review we really appreciate it. great news that Sign In App Tap is working well for you also.