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The Receptionist for iPad Features

Features Summary

Functionality

4.5

/5

290

Total features

28

2 categories

The Receptionist for iPad features

API
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Badge Management
Contact Management
Customizable Branding

Common features of Visitor Management software

API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Badge Management

Price starts from

49

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.5

/5

290

Price starts from

49

/user

Per month

visit website

Total Features

28

Unique features

  • Self Check-in/Check-out

  • ID Scanning

  • Visitor Tracking

  • Label Printing

Functionality

4.5

/5

1.3K

Price starts from

ic-pricetag

No pricing info

visit website

Total Features

100

Features in Common

10

Unique features

  • Audit Management

  • Equipment Maintenance

  • Equipment Tracking

  • Preventive Maintenance

Functionality

4.5

/5

1.1K

Price starts from

35

Per month

visit website

Total Features

140

Features in Common

12

Unique features

  • Recurring Appointments

  • Location Tracking

  • Asset Images

  • Data Visualization

Common The Receptionist for iPad comparisons

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Nice Visitor Tracking Application

Reviewed 4 years ago
Pros

This application is very light and can be installed easily. It is a very simple application using which we can track visitors and also check who is expected to visit on a particular day

Cons

There are no cons. This is a very small application and everything has be thought of

Vendor response

Hi Jimmy, Thanks so much for posting a review about The Receptionist for iPad! I am so happy to hear that the application is working for you and Chegg Inc! Please don't hesitate to reach out to me personally if there is anything I can do for you. Sincerely, Andy Alsop, President andy@thereceptionist.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy to implement and working great!

Reviewed 2 months ago

Really like our implementation. It fits our needs well. The follow up customer service is exceptional.

Pros

Liked the ability to track and meet compliance of visitors. Ability to sign a visitor compliance document was a must.

Cons

Would like a few more design and font options to match our brand. Maybe a background slide show which can be changed as well as a video plays at end of sign in.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Good and bad. Lacking features in specific areas.

Reviewed 4 years ago
Pros

Ease of use and implementation. Very intuitive, best by far of the competition. Great at making the sign in process smooth for guests. Everything works as it should.

Cons

Feature Set and Customization. Other solutions have better ability to tweak features and modify from a plain vanilla solution. Every aspect could do with a few additional features to make the solution the ultimate virtual receptionist. Suggestions include: Ability to backdate checkout of guests in portal. Ability to receive notification if guest does not checkout by end of day or preset time. Ability...

Vendor response

Hi Aidan, I really appreciate you taking the time to send us your thoughts and feedback. Apologies for the delay in responding. I just wanted you to know that I have logged your feature requests in our feature tracking system. Our product and engineering team takes feedback very seriously! Thanks for being a member of The Receptionist Family! Sincerely, Andy Alsop, President andy@thereceptionist.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Good Product

Reviewed 14 days ago

The business problem I have and continue to solve is integrating the information I receive into Monday.com so my[SENSITIVE CONTENT] would know if there is an action on that visitor that he need to follow up with.

Pros

The most impactful was making sure I captured all of the information of the visitor. After a few weeks or month we realized we did not all of the information. Integrating the product with another product was not eventful for me. More importantly, when I research what I would like to do in The Receptionist it is very helpful.

Cons

From the knowledge I currently have the least is the name badges. I have not taken time to research if I can take a visitors picture without printing a name badge. I did a work around and put the label maker on the other side of the desk.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best app for our check ins

Reviewed 13 days ago
Pros

I liked how easy it was to use and the ability to customize to be exactly what we needed it for.

Cons

What I liked least is the Support hours and time it sometimes takes to get back ti resolve an issue.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The Receptionist is an Amazing Product & Software.

Reviewed 2 months ago

So far so good. Trying to Customize the Receptionist with all the features it has to offer to our Company. I appreciate the customer support. I did also watch the 12 minute tutorial & found it helpful.

Pros

I love the visitor button and the delivery button. I was trying to get an Interview button set up under checking in, but the process confused me with too many impertinent questions for what I need the button to do. I have not had time but I will reach out to our representative Raven. I love how the software can be customizable to our Company Needs. (Returning Visitors. Delivery's so settings can notify employee of delivery.)

Cons

No way to notify 2 employees or more of a visitor or visitors waiting? Only option being 1 person.(?) But like the feature of back up notification.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The REAL Receptionist

Reviewed 5 days ago
Pros

It is easy to use and has so many functions for data.

Cons

I'm not sure, it seems to be meeting our needs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very nice system. Perfect for visitor management.

Reviewed 14 days ago
Pros

User interface, notification process, and visitor tracking/reporting.

Cons

So far there is nothing I do not like about the system.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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LISA The Receptionist

Reviewed a year ago

We do not have a permament receptionist at the factory. This job was givin to the customer service team who doen't have the time nor the joy to do it all the time... especially in a pendemic situation. The Receptionist software allowed us to automate the visitors and employees management experience. We no longer use the traditional paper log visible to everyone who visit the factory. We also increassed the security and health of our visitors and employees by using the touchless login.

Pros

We named our software LISA (Log In System Autonomous). What I like about this software is the simplicity to configure it to my specific needs despite it's limitations when it comes to foreign languages and multiple work shifts. Our factory is in the Fench province of Quebec CANADA. Once you figure out what it can and cannot do, you work around it and it does the job.

Cons

The foreign language option is limited.. meaning you have to personally sellect and translate all the text (painful). The other thing missing is the ablility for the visitor to phone call the person you want to meet with via The Receptionist... you need to use a third party application and if you aren't familiar with it yet... you will need the help of their customer support. That been said, when it works it is great and LISA The Receptionist comes to life.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An experience worth far more than the cost.

Reviewed 5 years ago

Automation, cost savings from using paper visitor logs, and ease of use!

Pros

There is not enough space to say all the Pros with the receptionist. The most astounding and remarkable feature of The Receptionist is the customer service and support. In the several months I've been using it, I've never had to wait more than 5 minutes for a problem solution. The problems are solved almost immediately, and if they can't be, we figure out an alternate solution to the problem at hand....

Cons

For an advanced user, some features feel a little bit limited, however they are quickly working on improving functionality of certain features to make it even more versatile! There aren't many cons I can come up with!

Vendor response

Hello Ian, All I can say is Wow! I can't tell you how happy, as the president of the company, to read your review. What a way to start off a Monday morning. :-) We are honored to have Autoneum as a member of The Receptionist Family. You obviously know where to reach us if you need anything and I am including my personal information so feel free to reach out anytime. Sincerely, Andy Alsop, President andy@thereceptionist.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic from start to finish!

Reviewed 5 years ago

Professionalism, Health & Safety compliance, value for money!!

Pros

The entire software really is superb, I cannot fault it. I have had many of our visitors remark on its simplicity. All in all, I have found my user and administrator experience excellent. That's from my first inquiry about the software, straight through to delivery, including iPad and printer! And the support, which for me is the strongest attribute, is absolutely outstanding. I have found the...

Cons

There is nothing I dislike about The Receptionist BUT if I had to choose one thing, the only con I can come up with (and it really is not a big deal) is that our logo doesn't print out in its full colour.

Vendor response

Hi Sinéad, Wow! Thank you so much for your very nice compliments. I have shared your review with our entire team. We are proud to count Control Equipment Limited as a new member of The Receptionist Family in the Republic of Ireland. :-) Let us know if there is anything more we can do for you and your team. Sincerely, ¿ Andy Alsop, President ¿andy@thereceptionist.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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We are using this in a school setting and it is very helpful in helping us to keep track of visitors

Reviewed 5 years ago

Security and peace of mind in knowing that we have a way to know who is on campus at all times.

Pros

Customer support is fantastic! Can't stress that enough. The ease of use and keeping track of our visitors is very helpful and works great. A lot of our visitors are impressed with the use of technology to keep track of things. The use of printable badges helps everyone to know who is on campus and why, great product on that end.

Cons

One of the main reasons we chose this product was for attendance tracking. There was very little follow up on whether this product was capable of handling this for us aside from the initial sales pitch where we were sold on the idea it could. After a few months there was no clear resolution made from The Receptionist side and it was determined from our side that it was not able to support this need. We were sold three accounts and only needed two, one for each of our locations. The transition to this product would have been better had these issues been addressed better to start.

Vendor response

Dear Kevin, First off let me apologize. I am sorry that your pre-sales experience with our partner was not up to our standards. I am actively looking into this and I promise to get back in touch with you. Setting that aside I am so glad that the software is working well for you and Port View and that you have experienced our Radical Support. Thank you for being a member of The Receptionist Family! Sincerely, ¿ Andy Alsop, President ¿andy@thereceptionist.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TDK-Lambda Americas Inc.

Reviewed 6 years ago

Before choosing iPad Receptionist we tried 3 other major Visitor Management software systems. We downloaded their free trials (typically 30 day) and purchased some equipment (ipad & badge printer) to have real world experience with all of them. Out of all of them, iPad Receptionist was by far the easiest to set up for the administrator of the system. The visitor sign in/sign out and host notification processes are both intuitive and reliable.

Pros

None of the other systems tested came close to being competitive in regard to cost and customer service. Another feature we like is the system is regularly being updated with improvements and more options. The people that we have spoken with and emailed at the company give us a real feeling that they care about your needs as a customer.

Cons

The only issue we have had has been that our badge printer is networked and for some reason it occasionally goes to Wifi mode and badges will not print, but the system still notifies the host.

Vendor response

Hi Derek, Thank you so much for your very nice review! It was a pleasure meeting you last week at the TDK-Lambda facility. It's super impressive what you are doing and great to see so many high-end manufacturing jobs in the US! Let us know if there is anything we can do for you. Sincerely, Andy Alsop, President andy@theipadreceptionist.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Investment!

Reviewed 6 months ago

We have eliminated the antiquated pen and ink visitor log by using The Receptionist for iPad. We have freed up time for our Office Administrator to spend on other tasks. Integrating The Receptionist for iPad with our HubSpot account has become a great help to our sales team.

Pros

The notifications feature. We have a lot of visitors come through and if our lobby attendant isn't available, they do not have to wait around for someone to help them. They simply register through the iPad and their contact is notified immediately.

Cons

That the pre-registration feature doesn't work with the touch-free feature. If those two options were "married" it would be a match made in heaven!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Nice sign-in solution

Reviewed 2 years ago

It's slick, and it looks professional up front. Customers are kind of impressed, which is nice.

Pros

We use The Receptionist to allow visitors to sign in (and print visitor badges) on an iPad. It works really well, and notifies our users by SMS and email when they have a guest who has signed in.

Cons

Would really like to see it integrate with UPS, FedEx, and USPS tracking for package arrivals/notifications. This would make it much more useful to us. We're still doing packages on a paper log.

Vendor response

Hi Jeff! Thank you so much for leaving such a fantastic review of our system. I'm happy to hear that you and your customers enjoy the experience. Regarding delivery notifications, have you tried our Delivery Button option to send employees package delivery notifications? Chat with our support team on our website if you have questions. Best, Andy Alsop President & CEO

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very easy to use and navigate, excellent price, superb customer service!

Reviewed 3 years ago

Our staff is now immediately notified with a delivery is made or a client presents for a session. No more checking the lobby a dozen times! Our clients also like that the know the therapist has been notified since we do not have a traditional front desk staff.

Pros

I searched for a long time to find a check in system that would work for my office. I tried many systems and ultimately chose the receptionist because it is very easy to set up, allows for multiple offices on the same subscription, was affordable, and allowed for a customized and simple check in process. I also love that we can integrate it with Slack which we use.

Cons

I wish it worked on android devices because those are far less expensive than iPads. I also would like for the company to be willing to sign a BAA for HIPPA compliance. However, we were able to find a workaround to avoid asking for PHI from clients checking in.

Vendor response

Hi Kendhal, thanks for the amazing review! Your feedback is truly appreciated. I'm so glad to hear that you're having an excellent customer service experience with our team, and that you're finding so much value in all the features The Receptionist for iPad offers. Sounds like we've saved you and your staff some time now that they don't have to check the lobby constantly, which is wonderful to hear! Michael Ashford Director of Marketing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reception Ease

Reviewed 3 years ago

Since we no longer have a Receptionist at our Front Desk, we urgently needed something to direct visitors as well as log their visit. The Receptionist for iPad looked like a "User" Friendly option and it has turned out to be a simple way to resolve our issue, without making it too complicated for the visitor.

Pros

Easy steps for setup of visitor checkin/checkout process, convenient retrieval and export of visitor logs. Also like that multiple locations can easily be setup by cloning an existing setup. Excellent customer service which always provides us with fast responses to questions.

Cons

Would like to see the software available for an android tablet as well. Would also like ability for more customizing of visitor buttons using some logic options. Since there is only room for 6 buttons maximum, would be nice if check-in process could be controlled by answers to question(s) that are presented to visitors, which in turn could follow a "what happens next" for that customer type.

Vendor response

Thank you for sharing your feedback! It is extremely valuable, and we take it seriously. Your requests for the product enhancements you mentioned are definitely things we've heard before, and we are exploring these items for future upgrades. Thanks for being an amazing customer! Michael Ashford Director of Marketing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Less issues compared to other vendors! Support is Grade A. Others have been closer to F.

Reviewed 5 years ago
Pros

Simple setup and configuration compared to other vendors in the similar industry. The web interface is simple enough to get use to.

Cons

Lacking features to compete with higher tier apps in the industry even though they don't execute them that well. Features such as a like an emergency list if a fire occurs with all the people in the building and maybe even procedures/ contact list. The api needs to be able to push data out to other SaaS systems/databases.

Vendor response

Hi Kristopher, I am glad that you have experienced our Radical Support and that we are stacking up well against the competition. Could you please send me your full list of feature requests? As part of our Radical Support we listen very closely to our customers regarding the improvements they think we could make to the software. Safety and evacuation are essential parts of The Receptionist...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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It has been a welcomed change to our office. Both guests and employees alike find it very helpful.

Reviewed 5 years ago
Pros

What we like most about the software is the ability to customize every option. We have been able to make adjustments with ease and instantly.

Cons

The admin site does not automatically upload the visitor log when someone checks in or if there is activity with pick-ups and deliveries. The admin will have to remember to refresh the page to see an update. Also, we also have several visitors and customers we try to accommodate with the "delivery" option but are limited with selections so not everyone has their own button. It can cause some confusion.

Vendor response

Hi Renee, I really appreciate your posting a review about The Receptionist! I am so glad you are finding the software configurable to your needs. Also, I can't thank you enough for submitting your feature requests. We take these requests very seriously. I have submitted posted them to our feature request system and attached your email address so that you will be notified when they are released. Thank you for being a member of The Receptionist family! Sincerely, Andy Alsop, President andy@thereceptionist.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best "remote" receptionist there is!

Reviewed 3 years ago

Its been fun and easy to use for both our clients and myself. We don't have a receptionist yet, because our office isn't set up that way. However, this is great to use because our clients can sort of help themselves until someone comes out to assist them.

Pros

I love that we can make this extremely customizable so that the clients feel like they're truly getting taken care of and not just another number. The check in process is super important because that's like a first impression, so I love how we can customize it to certain visitors.

Cons

Pricing is a bit off to me. I think we wish there was the ability to have a Basic package for employee contacts over 24. We have about 30 or so, but don't need everything that Premium offers. Premium is the next level up in order to include over 24 ppl.

Vendor response

Ashante, we're so grateful you took the time to leave us a review. We all want to make a great first impression, and it's wonderful to hear that we can help your team do so. Thank you so much for being a customer! -Kayla Hollenbaugh, Digital Campaigns Manager

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Highly Customizable and Affordable Reception/Notification Software

Reviewed 7 years ago

For the last 8 months I have been testing out 10 different receptionist applications to find the best one that suited our companies needs. The iPad Receptionist was the clear winner due to its ease of use, customization, and amazing customer support. We were looking for a notification system that allowed our employees to receive text messages when their guests were in our lobby. We also wanted our...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Steve, Thank you so much for the detailed and kind review of The iPad Receptionist! I know this takes time out of your day and I just want you to know it is much appreciated. Let myself or anyone on our team know if you need anything. Sincerely, Andy Alsop, President andy@theipadreceptionist.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good product and great customer service!

Reviewed 5 years ago

Gave our receptionist the freedom of not having to hand-write visitor badges. Overall, it looks better when entering our office, visitors are excited to use it.

Pros

The most valuable thing about The Receptionist is their customer service team. Helped us through every question and issue we've had. The badge printer complements extremely well and was able to easily customize the badges for our company. Management on website is user-friendly, any changes are quickly reflected on mobile app

Cons

Would like language options. Language translation is something we look forward to in the future! IT Department found limited/missing customization abilities for: button size, fonts, background/page image, clock header, layout/location, padding/margins.

Vendor response

Hello Claire! I am so glad you have experienced our Radical Support! Making sure our customers are happy with their experience is a top priority for The Receptionist. I am also happy that you have been able to take advantage of our drag-and-drop badge customization feature. This has proven to be very popular with our customers. I have added your two feature requests to our feature request tracking system. You'll be happy to know that both are high priorities for us. We will update you as we make progress on language localization and additional customization options. Thank you for being a member of The Receptionist Family! Sincerely, ¿ Andy Alsop, President ¿andy@thereceptionist.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great tool for visitor check-in

Reviewed 3 years ago

I work in a building that shares the lobby so The Receptionist i-pad helps monitor who is really here to see someone from my company.

Pros

The program is user friendly. I really like that you can customize the buttons, add documents, a logo, etc. It's easy for visitors to reach their designated party. Also the times I have reached out to Customer Service they have been very efficient, friendly and just overall helpful.

Cons

haven't encountered any major issues with this software

Vendor response

Hi Carmen! We're so glad that The Receptionist for iPad makes setup, customization, and check-ins easy for you and your visitors. Radical Support defines who we are and how we operate, so we're thrilled to hear that you've been happy with your customer service experience, too. Thanks a lot for the great review! Best, James Jordan Creative Manager

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great platform for small or large business

Reviewed 8 months ago

One of the easiest platforms on the market, especially for a small business that is just getting familiar with implementing a visitor management system. The staff are very helpful and accommodated our needs as much as possible.

Pros

The setup layout is straightforward and easy to figure out and manage.

Cons

More customization for the button types. Wish we had the option to stop a visitor from registering upon check in and receive an instant notification if someone selected yes to a Covid-19 screening questions.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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One of the best iPad Receptionist Programs out there!

Reviewed 5 years ago

Our company was looking for an iPad program that could check in and check out visitors, take their photo, notify the person they were visiting of their arrival, have the capability to configure with a badge printer, and be able to export the list of visitors monthly. After much research, we did a free trial of The Receptionist and loved it! The customer support was great during set-up, as configuring...

Pros

Simplicity of use

Cons

Not configurable with HipChat

Vendor response

Hi Stephanie, I really appreciate you taking the time to post such a thorough review and I am so happy that everything is working well for you and DATIS. I have to keep this hush, hush but we are actively working on the HipChat integration. I will be sure to enter your request into our feature request log. You will be notified once it is ready to go. Thank you for being a member of The Receptionist family since January 1st of this year! Please don't hesitate to let any of us know if we can help in any way. Sincerely, Andy Alsop, President andy@thereceptionist.com