TireShop Features

TireShop

Auto-shop management & POS system

4.93/5 (15 reviews)

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API
Access Controls/Permissions
Accounting Integration
Alerts/Notifications
Appointment Management
Automated Scheduling
Billing & Invoicing
CRM
Categorization/Grouping
Credit Card Processing
Customer Database
Customizable Forms
Customizable Reports
Deadline Management
Employee Management
Employee Time Tracking
Estimating
Forms Management
Historical Reporting
Inventory Management
Labor Rates
Maintenance Scheduling
Monitoring
Multi-Location
Progress Tracking
Promotions Management
Purchasing & Receiving
QuickBooks Integration
Quotes/Estimates
Receipt Management
Reminders
Reporting & Statistics
Sales Reports
Scheduled / Automated Reports
Service History
Summary Reports
Third Party Integrations
VIN Lookup
Work Order Management
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API
Access Controls/Permissions
Accounting Integration
Alerts/Notifications
Appointment Management
Automated Scheduling
Billing & Invoicing
CRM
Categorization/Grouping
Credit Card Processing
Customer Database
Customizable Forms
Customizable Reports
Deadline Management
Employee Management
Employee Time Tracking
Estimating
Forms Management
Historical Reporting
Inventory Management
Labor Rates
Maintenance Scheduling
Monitoring
Multi-Location
Progress Tracking
Promotions Management
Purchasing & Receiving
QuickBooks Integration
Quotes/Estimates
Receipt Management
Reminders
Reporting & Statistics
Sales Reports
Scheduled / Automated Reports
Service History
Summary Reports
Third Party Integrations
VIN Lookup
Work Order Management
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API
Access Controls/Permissions
Accounting Integration
Alerts/Notifications
Appointment Management
Automated Scheduling
Billing & Invoicing
CRM
Categorization/Grouping
Credit Card Processing
Customer Database
Customizable Forms
Customizable Reports
Deadline Management
Employee Management
Employee Time Tracking
Estimating
Forms Management
Historical Reporting
Inventory Management
Labor Rates
Maintenance Scheduling
Monitoring
Multi-Location
Progress Tracking
Promotions Management
Purchasing & Receiving
QuickBooks Integration
Quotes/Estimates
Receipt Management
Reminders
Reporting & Statistics
Sales Reports
Scheduled / Automated Reports
Service History
Summary Reports
Third Party Integrations
VIN Lookup
Work Order Management
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TireShop Feature Reviews

12 reviewers had the following to say about TireShop's features:

Gary E.

Great customer service, integration with tire suppliers and parts suppliers.

2017-09-12

Pros

Full integration with ATD included; Epicor integration allows for ordering parts and pulling over labor and parts into ticket using our pricing matrix; Quick Quote feature on tires very easy, Integrated CC processing, customer retention program, and tire images/features

Cons

Deposits on tickets are difficult to track, however the team has already developed one report to help me track them and are working on another to fully track the deposits.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Howie F.

Far superior to the previous software system we used!!!

2017-09-25

Pros

Conversion process from our old system to TireShop was seamless as the result excellent customer service. TireShop is a significantly more user friendly software system than any other system we have used over the last thirty years. I would highly recommend the system,

Cons

Declined Services report is not as user friendly as other reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Tim S.

Love this software.

2017-09-08

Too numerous to mention all. A great product all the way around.

Pros

Amount of reports and ability to export to spreadsheets.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
JR B.

Very functional, like how it integrates with QuickBooks

2017-09-20

Pros

Works great for multi store function, inventory control is easier than our last system.

Cons

I wish it had any inventory scanning program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from FreedomSoft


JR,
Thanks for the feedback. Inventory scanning is one of our latest features and is currently being rolled out. We would love to get your input on it after you've had a chance to try it out.

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Rob P.

Once this product was presented to our company it was an easy decision.

2017-09-20

Pros

This product ties the tire industry and auto industry together better than any program we've used prior. It offers excellent customer support and is always evolving..

Cons

There are no real negatives to this product for myself or the company.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Joe F.

We love the TireShop product and the great and personable support we receive from their team!

2017-09-08

Easy to use and still powerful.

Pros

Easy to use and so easy to track what used to be hard to find issues on our previous software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ron F.

Having used various tire software programs for over 30 years, I find TireShop the best by far!

2017-09-20

Pros

Integration with contract service companies such as DOT # capture, Goodyear sell-out data, etc. is easy.

Cons

If there are any negatives, they are, in my mind, buried by all of the positive aspects. I only wished I had purchased this system sooner.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shannon H.

We have been a user since 2004 and the experience has been great!

2017-11-17

We save money on the support package. and we never have any downtime.

Pros

Speed, ease of use and you can call for support, talk to an English speaking human and they resolve the issue, which happens very seldom. They download regular updates and the maintenance is very affordable.

Cons

I opt to do it manually, but I'm sure I just don't understand it and I have never taking the time to ask about it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lisa M.

TireShop makes things easy for my mechanic!

2021-08-04

It has made past customer history seamless to keep on file. All information is easily organized and utilized.

Pros

I helped my mechanic implement this software into their daily usage and he LOVES it!

Cons

The features are easy to use and seamless.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Steve B.

Like doing business with family. Best software for our company by far.

2017-09-23

Pros

The quick books accounting integrates perfectly.

Cons

Had to bring in a quick books consultant to help me set up our accounting side. After that it has been smooth sailing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Damon N.

Best POS Software I have used.

2017-09-08

More bottom line.

Pros

Quick, So easy to train new employees on.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joe C.

We have used Tireshop in all 6 of our locations since 2006, 100% pleased with this software!

2017-09-20

Pros

It is very easy to learn initially, and very robust in it's functions as you call on it for more and more.

Cons

We like it all. Honestly can't come up with a single issue that could be improved. They have taken many steps to add new functions and keep ahead of industry trends.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more