TrackAbout Features

TrackAbout

Cloud-based fixed asset tracking software

4.51/5 (47 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Accounting Integration
Activity Tracking
Ad hoc Reporting
Alerts / Escalation
Alerts/Notifications
Application Management
Asset Accounting
Asset Library
Asset Management
Asset Tracking
Assignment Management
Audit Management
Audit Trail
Barcode / Ticket Scanning
Barcode Printing
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
CMMS
Calendar Management
Calibration Management
Certification & Licensing
Check-in/Check-out
Compliance Management
Compliance Tracking
Configuration Management
Contract/License Management
Cost Tracking
Customer Activity Tracking
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Customization
Dashboard Creation
Data Import/Export
Depreciation Management
Disposal Management
Document Management
Document Storage
Electronic Signature
Email Alerts
Email Invitations & Reminders
Equipment Maintenance
Equipment Management
Equipment Tracking
Facility Management
Fixed Asset Management
Forms Management
GPS
Historical Reporting
IT Asset Management
IT Asset Tracking
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Invoice Management
Job Management
Kitting
Label Templates
Location Tracking
Maintenance Management
Maintenance Scheduling
Mobile Access
Multi-Channel Management
Multi-Currency
Multi-Location
Order Management
Partner Management
Parts Management
Password Management
Preventive Maintenance
Procurement Management
Product Data Management
Product Identification
Purchase Order Management
Purchasing & Receiving
Queue Management
Real Time Data
Real Time Notifications
Records Management
Reorder Management
Reporting/Analytics
Requisition Management
Reservations Management
Role-Based Permissions
SSL Security
Scheduling
Search/Filter
Secure Data Storage
Self Service Portal
Serial Number Tracking
Service History
Software License Management
Status Tracking
Summary Reports
Supplier Management
Tagging
Task Scheduling
Technician Management
Third Party Integrations
Transaction History
User Management
Warehouse Management
Warranty Tracking
Work Order Management
Workflow Management
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API
Access Controls/Permissions
Accounting Integration
Activity Tracking
Ad hoc Reporting
Alerts / Escalation
Alerts/Notifications
Application Management
Asset Accounting
Asset Library
Asset Management
Asset Tracking
Assignment Management
Audit Management
Audit Trail
Barcode / Ticket Scanning
Barcode Printing
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
CMMS
Calendar Management
Calibration Management
Certification & Licensing
Check-in/Check-out
Compliance Management
Compliance Tracking
Configuration Management
Contract/License Management
Cost Tracking
Customer Activity Tracking
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Customization
Dashboard Creation
Data Import/Export
Depreciation Management
Disposal Management
Document Management
Document Storage
Electronic Signature
Email Alerts
Email Invitations & Reminders
Equipment Maintenance
Equipment Management
Equipment Tracking
Facility Management
Fixed Asset Management
Forms Management
GPS
Historical Reporting
IT Asset Management
IT Asset Tracking
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Invoice Management
Job Management
Kitting
Label Templates
Location Tracking
Maintenance Management
Maintenance Scheduling
Mobile Access
Multi-Channel Management
Multi-Currency
Multi-Location
Order Management
Partner Management
Parts Management
Password Management
Preventive Maintenance
Procurement Management
Product Data Management
Product Identification
Purchase Order Management
Purchasing & Receiving
Queue Management
Real Time Data
Real Time Notifications
Records Management
Reorder Management
Reporting/Analytics
Requisition Management
Reservations Management
Role-Based Permissions
SSL Security
Scheduling
Search/Filter
Secure Data Storage
Self Service Portal
Serial Number Tracking
Service History
Software License Management
Status Tracking
Summary Reports
Supplier Management
Tagging
Task Scheduling
Technician Management
Third Party Integrations
Transaction History
User Management
Warehouse Management
Warranty Tracking
Work Order Management
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Accounting Integration
Activity Tracking
Ad hoc Reporting
Alerts / Escalation
Alerts/Notifications
Application Management
Asset Accounting
Asset Library
Asset Management
Asset Tracking
Assignment Management
Audit Management
Audit Trail
Barcode / Ticket Scanning
Barcode Printing
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
CMMS
Calendar Management
Calibration Management
Certification & Licensing
Check-in/Check-out
Compliance Management
Compliance Tracking
Configuration Management
Contract/License Management
Cost Tracking
Customer Activity Tracking
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Customization
Dashboard Creation
Data Import/Export
Depreciation Management
Disposal Management
Document Management
Document Storage
Electronic Signature
Email Alerts
Email Invitations & Reminders
Equipment Maintenance
Equipment Management
Equipment Tracking
Facility Management
Fixed Asset Management
Forms Management
GPS
Historical Reporting
IT Asset Management
IT Asset Tracking
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Invoice Management
Job Management
Kitting
Label Templates
Location Tracking
Maintenance Management
Maintenance Scheduling
Mobile Access
Multi-Channel Management
Multi-Currency
Multi-Location
Order Management
Partner Management
Parts Management
Password Management
Preventive Maintenance
Procurement Management
Product Data Management
Product Identification
Purchase Order Management
Purchasing & Receiving
Queue Management
Real Time Data
Real Time Notifications
Records Management
Reorder Management
Reporting/Analytics
Requisition Management
Reservations Management
Role-Based Permissions
SSL Security
Scheduling
Search/Filter
Secure Data Storage
Self Service Portal
Serial Number Tracking
Service History
Software License Management
Status Tracking
Summary Reports
Supplier Management
Tagging
Task Scheduling
Technician Management
Third Party Integrations
Transaction History
User Management
Warehouse Management
Warranty Tracking
Work Order Management
Workflow Management
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Mobile apps

iOS App


12 reviews

Requires iOS 11.4 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


63 reviews

TrackAbout Feature Reviews

25 reviewers had the following to say about TrackAbout's features:

Curt D.

Easiest software implementation ever. Software is flexible, easy to use and is saving us money.

2017-08-29

Improved accuracy of asset tracking data.

Pros

It has significantly improved the accuracy and efficiency of our asset tracking process.

Cons

No direct access to database for reporting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TrackAbout


Curt, It's been a pleasure working with you and your team. We're glad you're finding the software helpful. Helping you save money and improve efficiency is exactly what we strive for!

Read more
Prosper S.

Overall experience is great

2017-08-30

Pros

Barcode feature Easy to use both on smart phone and desktop provides an organized structure for tracking assets support from the team in case of any issue and I must say the team is very good and patient.

Cons

As much as the data is in trackabout, I should have the option to download all the data to and to do my own filtering and adjustment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from TrackAbout


Prosper, Thanks so much for your feedback. Making your raw data more accessible to you is a very high priority for us.

If you haven't already, please take a look at our new OpenData feature to get you more data when you need it. https://corp.trackabout.com/query-trackabout-data

We promise to keep you updated as more features like this becomes available.

Read more
Brent D.

Very accommodating to help us leverage the software for our business need

2017-09-11

Pros

we used the software for a project unrelated to its original design but functionally similar in activity. Their technical support helped us creatively solve our business issue.

Cons

The reporting took a little time to get set up for our desired outcome, but after consulting with the technical support we were able to get the proper reporting needs covered.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TrackAbout


Brent,
Thank you so much for your review and your willingness to recommend us! Please reach out to us if ever Northwest Pallet is in need of our services again. It was a pleasure working with you.

Read more
Jesus M.

Asset Tracking

2017-01-05

Has been a lifesaver for organization and industry. Don't know how we did it before TrackAbout. Excellent program since day one!

Pros

Real-Time deliveries

Cons

Reporting could be better

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Aubrey D.

Comprehensive funcitonality and Expect more visibility on existed information

2016-03-01

However, due to the government requirement gap, China still request more development on new report generation 4) Expect more Visibility: Take Integration Message for example, currently TA wesite only allowed max. 100 rows to display at one search, and it only display the message ID(without record ID, plant name).

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from TrackAbout


Hello, Aubrey. Thanks for the review!

Please allow me to respond to your last two points.

On #3) We've been working closely with your company to address your custom reporting requirements. In this particular case, custom reports to address the local government requirements have been scheduled with our development and implementation teams. They are set to be released in the second quarter of this year.

On #4) A custom report was developed and deployed to your environment to increase the visibility into integration message failures. It allows users to select a date range and has no row limitations. It includes message ID, record ID, date of message creation, the last time it was attempted to be sent, message summary, message type, status, and can be filtered by location. Hope that helps!

Read more
Dena R.

TrackAbout has enabled our company to track our equipment more effectively.

2016-03-01

We are able to effectively track our assets in real time and have confidence when reporting for tax purposes that we are using accurate information.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kirsty W.

Fantastic implementation, great support and a solid platform.

2017-08-29

Reliability, ease of use and good reporting and analysis.

Pros

We just rolled out FoT to a customer and they have found it very easy to set up and use and are extremely happy, which is great news for us too!

Cons

The mobile app is disappointingly basic and prohibitively expensive at this moment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jorge E.

Excellent tool for equipment maintenance

2016-01-27

It has allowed us to have secure and reliable records that are fully auditable and traceable to each user, hence ensuring compliance with applicable legislation and due diligence.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Logan R.

Great customer service but I think they may be motivated by a metric to close open cases.

2017-08-30

It does take a large chunk of our time to resolve collisions and verify PPS but it really is the best way to keep our data scrubbed to ensure our customer's trust.

Pros

The flexibility that it allows. The mobile software needs to be fully off line though.

Cons

Really just need to tweak the mobile software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Weston F.

It does the job for us. I would like to see the option for more user generated reports.

2016-01-12

We have one custom report that we paid to have designed, but I would really like the option of being able to run reports based on what I need to see.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mike P.

Been with them for several years. The product and customer support have done very well for us.

2017-09-04

Pros

It also gives our system more credibilty when asset issues come up with customers since a third party overseer is tracking all changes that take place.

Cons

Not alot on this catagory, some custom reports are very cost effe tive while some seem pricey.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from TrackAbout


Hi Mike, Thanks very much for the terrific review. We're really excited to hear you use TrackAbout as a way to win new customers. Also, thanks very much for the feedback about the site. We'll be in touch to get some of your ideas about changes you might like to see.

Read more
Ben K.

Easy to use, Functional & robust software for tracking our equipment.

2017-08-29

Real time tracking of our expensive DME equipment and tracking of our 1000's and 1000's of cylinders.

Pros

I like the fact that this software is real-time cloud-based and is available anywhere with an internet/cellular connection.

Cons

I guess the setup process is very tedious and time consuming for a company starting fresh having never used a service like this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TrackAbout


Ben, Thanks so much for your feedback. We are happy to have Maverick as a customer and so glad to hear you had an easy implementation.

Read more
Paul E.

Overall I can get to the data I need, but it is not as user friendly as I would like it to be.

2017-08-29

We get reliable cylinder tracking information.

Pros

I like that the system holds the cylinder balances and is accurate and reliable. It is rather simple to pull up a customers cylinder balance.

Cons

We have a lot of issues with our integration with Tecsys which does not appear to be a Trackabout issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from TrackAbout


Hi Paul, Thanks very much for the feedback. We definitely hear you and are very excited Rocky Mountain Air Solutions has agreed to become a TrackAbout development partner to make managing rental more user friendly. We're sure this means exciting changes for our product!

Read more
Raymond C.

As a chemical distributor, we use Trackabout to track over 3,000 container.

2016-01-12

Cons- Reports are generic and customization is expensive.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Paulette F.

A+ customer service; excellent program . . would recommend to any company

2016-01-12

This helps when a customer wants to know cylinder activity for a particular time frame.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Traci L.

I am the TrackAbout Manager at my company, without TrackAbout we would be a mess!

2016-01-13

We have so many reports and great information at our finger tips to help our business as well as our customers.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 11-50 employees)

Quality Product, Fast Scans

2017-10-26

Helps us track equipment, no more wondering where the machines are.

Pros

rapid fire scanning, cell phone app that allows drivers to use the equipment in remote areas where there isnt wifi

Cons

The UI is a bit clunky, lacks the modern elegance that software should have, looks like it was created about 15 years ago and never updated.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert L.

TrackAbout Rocks!!!

2016-02-29

We picked up 57 cylinders from an account just last week and the inventory was perfect.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ryan D.

Outstanding

2017-08-29

The visibility of our assets across our organization and that of our customer base.

Pros

The software has been designed from the ground up for the Industry.

Cons

I would like the ability to have unfettered access to my information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from TrackAbout


HI Ryan,

Thanks very much for the review! We agree with your feedback, giving you access to your raw data is a very high priority for us this year. That's why, in August, TrackAbout launched OpenData, a feature to let you query your TrackAbout data.

Here's the blog article for more information:
https://corp.trackabout.com/query-trackabout-data

Read more
David H.

Excellent product with top notch customer support

2017-08-30

Pros

The ability to utilize the application and access our information on multiple devices types is a huge benefit.

Cons

The TrackAbout webpage recent redesign has added multiple steps to gathering information that was previously accessible in one area with one click.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from TrackAbout


Dave,

CeeKay has long been an important TrackAbout customer and partner, thank you. And thanks so much for your feedback, we'll be in touch for your ideas about how to improve your website experience. .

Read more
Ryan C.

Exactly what we were looking for.

2016-01-11

Also, it helps save time and money because the need for a mobile unit is eliminated.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jan H.

Very pleased with the software. Awesome support team and implementation specialist!!!

2017-08-30

TrackAbout has flexibility. Can add comments / notes in multiple ways and attach to patient or asset. Can help to explain any issues with an asset that could be helpful to know in the future. Lets the next person know what has occurred if questions. This is a very robust system and feel I have not even touched the surface yet.

Pros

Multiple ways to search for assets depending on what criteria you have available to identify asset.

Cons

I am a DME company dispensing medical equipment to the home. I track patients as well as the equipment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TrackAbout


Thanks so much for your review, Jan. Our team has really enjoyed working with you!

Read more
Bob E.

Excellent asset tracking software

2015-10-01

We have tried other tracking systems in the past, but this is the only one that seems to account for all the real-world hiccups that our people encounter while moving assets around.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Todd K.

TrackAbout has saved us time and money!

2016-02-29

They helped us create a data base suited to our business needs.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Eric S.

A great company that provides a great product!!!

2015-10-05

Our company has been using TrackAbout for over 11 years with over 100,000 assets tracked and it has brought great value to our business and to our customers.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more