TradeGecko Pricing, Features, Reviews & Comparison of Alternatives

TradeGecko

Powerful inventory & order management software

4.39/5 (277 reviews)

TradeGecko overview

What is TradeGecko?

TradeGecko is powerful cloud based inventory and order management software for modern online businesses. Combining manufacturing, sales channels, locations and currencies so that every product, order and customer can be managed in one place.

Along with eCommerce stores on Shopify, WooCommerce, Magento and Amazon, TradeGecko also integrates seamlessly with Xero and QuickBooks Online. Create purchase orders, backorders, stock takes and adjustments, plus easily track pack sizes, batches and expiry dates. Email quotes and send customers a link to invoices with credit card payments built right in.

TradeGecko also includes detailed reports, customer insights and forecasts to track and predict business performance. In addition the mobile app shows a quick glance at business data and makes it easy to create and manage orders, monitor inventory and contact customers and suppliers.

Finally, a customizable B2B eCommerce Store gives every business the perfect platform to start selling wholesale online with a unique catalog and pricelist for each customer.
www.tradegecko.com

Pricing

Starting from
$39/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, Europe, Latin America, Middle-East and Africa

Supported languages

English
TradeGecko screenshot: TradeGecko Dashboard with inventory data, sales reports, action items and insights.How TradeGecko is Enabling Effortless CommerceTradeGecko screenshot: TradeGecko inventory management with products, variants, batches, composites, pack sizes, kits, expiry dates and bill of materials.TradeGecko screenshot: TradeGecko intelligence reporting with custom saved reports, demand forecasting and customer insights.TradeGecko screenshot: TradeGecko order management with multi-channel sales and eCommerce integrations.TradeGecko screenshot: TradeGecko B2B eCommerce Platform - Customizable store with unique catalog and prices for every wholesale buyer.TradeGecko screenshot: TradeGecko Mobile app on iPhone and iPad. Create and edit sales orders, keep track of inventory and check business reports.TradeGecko in 30 seconds

TradeGecko reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.2
  4.4
  4.4
Phill Dromgool

Love it

Reviewed 2015-07-19
Review Source: GetApp

I have had a few bumps along the way with Tradegecko, but overall I love it. I was with Unleashed for 2 years when I heard about the Tradegecko integration with WooCommerce, which was exactly what I needed. I decided to do a quick trial in January to scope out the system for a potential end of financial year change over at the end of March. Within 2 hours I had decided to fully implement the system immediately. Mine is a particularly complex installation as I have a large number of WooCommerce extensions. Tradegecko has been relatively stable, but there have been a few learning experiences.

Pros
I was recently asked what I thought were the benefits of Unleashed over Tradegecko and my reply was that there, are none. The WooCommerce integration is a huge benefit for me, but even if that was taken away, I feel that Tradegecko has the edge. Unleashed does not do tax inclusive pricing well. If you are a wholesaler then this might not be much of a problem, however, if you are retailing too it does become an issue. Tradegecko seems to have solved these technical difficulties and it makes the system much easier to use.

Cons
If you have an integration with WooCommerce then I strongly recommend you have a thorough backup system on your website before you install then do any updates of the Tradegecko app or WooCommerce app. I have had a couple of issues with updates and have now learnt to wait a couple of days before updating - for one issue I think I was the first person to update and experience the particular issue and therefore the technical team hadn't had a chance to fully investigate the bug. I have had a couple of issues with the helpdesk, but it was just one of their agents, and with any growing business there will be some technical staff who are more and less experienced than others. Also, their engineers don't work the weekends and I think this is something that could be improved, for a worldwide system and online so needs someone on hand 24/7. On the positive side of this however, they have been very responsive to some of my constructive criticisms and seem genuinely interested in improving their systems.

Response from TradeGecko


Hi Phill,

Thanks for the honest feedback, and we are glad that TradeGecko has been able to help you meet your needs. We are always looking to improve our system and service, so we will be sure to pass your feedback on. Have a great day!

Regards,
Alicia
TradeGecko

Rating breakdown

Value for money
Ease of use
Customer support

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Joel Jansen

Great Software

Used daily for 1-2 years
Reviewed 2019-11-19
Review Source: Capterra

I really like the software and Customer support is always very helpful in every aspect.

Pros
Reporting is good. It is also easy to use. Integrates with other software easily.

Cons
There is not a payment integration that syncs with wholesale orders or on site sales.

Response from TradeGecko


Thanks for the review Joel, we are pleased you find our platform easy to use, do check our our knowledge center on TradeGecko Payments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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david gray

Its generally good, but has some big shortcomings

Used daily for 1-2 years
Reviewed 2020-05-19
Review Source: Capterra

No phone numbers to speak to anyone on the normal plans. Email support meant that 50% of problems were solved. Support emails go to a generic desk, so its difficult to continue a conversation with the same person. Or for one person to take control of a problem and help solve it.

Pros
Live updating of bundle quantities to our shopify store is very good The sync speed to shopify is good The usability of the software is good It can handle multiple currencies well

Cons
The actual core of the product - keeping track of inventory is not as robust as it needs to be. We have had many problems of bad syncing with shopify and xero. My opinion is tradegecko is the weak link. Sales are fine. Returns edits and exchanges are bad. So your stock numbers are out. If you edit an order in shopify at all - then tradegecko will not update. So your stock numbers are out. We also had problems where we made stock takes in tradegecko and they would not sync to xero. Support by email is very cumbersome. The second unforgivable problem is that you cannot report on consumption of SKU's if they are sold within a BOM. Tradegecko admit this is bad for an inventory management solution. They pass the buck to a program called inventory-planner which is actually excellent. You cannot plan incoming stock dates on a per product basis. Only on a per purchase order basis. So you end up reverting to excel for part shipment planning. It is not easy to export a whole order book for a single supplier and manage multiple invoming batches.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Anonymous

Accept it for what it is

Used daily for 2+ years
Reviewed 2020-02-13
Review Source: GetApp

If it works for your business, get it. If it doesn't, don't. They never make any updates and will not head any advise you give. They don't have a community forum for a reason. They have their own agenda. So if it works for you great, but if not, don't expect them to ever improve it to fit any of your needs, and you're better off searching for a different solution then getting stuck.

Pros
Beautiful UI, better then any other WMS Quick and responsive What it does, it does famously

Cons
No feature updates/improvements Rarely fix errors pointed out unless they're super easy

Response from TradeGecko


Thanks for taking the time to write us a review, we take our customers feedback seriously.

We are continuously making improvements to our product, and we prioritize those which based on customer feedback & requests will have the biggest impact across multiple customer businesses.

As this is an anonymous review we have no way to know specifically what features/ improvements you have requested, but we would urge you to reach out to your account manager to discuss. Providing a great customer experience is very important to us, and we remain available if you have any further questions or concerns.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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KATIE HOLLEY

5 STAR

Used daily for 2+ years
Reviewed 2019-11-11
Review Source: Capterra

I've enjoyed using TG for several years now.

Pros
Ease of use. I also appreciate the quick customer service correspondence.

Cons
I have no complaints. I find this program very easy to use and it is intuitive.

Response from TradeGecko


Its great when we hear that our long term customers continue to rate our platform so highly, and our customer service team appreciate the shout out. Thanks for the review, Team TradeGecko

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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TradeGecko pricing

Starting from
$39/month
Pricing options
Free trial
Subscription
View Pricing Plans

Start a 14 day free trial now, without providing credit card details. Monthly and yearly subscriptions available to meet your business' needs. Cancel at anytime.

Founder - $39/month (USD)
Lite - $79/month (USD)
Small business - $199/month (USD)
Business - $599/month (USD)
Premium - $799/month (USD)
Pro - Contact us

TradeGecko features

API
Activity Dashboard
Activity Tracking
Audit Trail
Automatic Notifications
Billing & Invoicing
Customizable Reporting
Data Import/Export
Inventory Management
Inventory Tracking
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management

Auditing (341 other apps)
Compliance Management (350 other apps)
Document Management (279 other apps)
Document Storage (294 other apps)
Monitoring (278 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

GetApp Analysis

Inventory and order management is a pain. Especially for the SME wholesalers and online retailers that just want to concentrate on growing their business rather worrying about operations. Managing inventory is a laborious process dominated by clunky spreadsheets, expensive ERP software and of course, riddled with human error. These days you simply can’t take the chance of a stock-out by leaving it up to Fred in the warehouse or the back room.

This is where TradeGecko jumps in. The software is aiming to change the way business-to-business commerce is done. TradeGecko positions itself as an inventory management system for wholesale and online retailers to manage their inventory. And it delivers: its functions range from multiple warehouses, user management, taxation in local currencies, analytics and projections, orders, sales, etc. However, like any good tech company, it goes beyond the core functions and gets into the real pain points of a growing business.

TradeGecko’s real potential shines when you integrate its inventory system with your accounting software and your online eCommerce stores. This allows you to create a centralized system that keep stocks synchronized across stores and automatically pushes invoices to your accounting. It’s a no brainer to say, but this translates into huge efficiencies.


What is TradeGecko?

TradeGecko is trying to make wholesale and retail commerce effortless with cloud-based inventory management tools designed to streamline complex processes. The solution includes key features such as automatically updating inventory levels when sales and purchasing orders are generated, powerful reporting and analytics, and omni-channel eCommerce integrations.

Businesses that use TradeGecko benefit by decreasing the effort that goes into making sales, purchases, and managing accounts and inventory levels. TradeGecko unifies these elements into a single process and becomes a source of truth for all matters regarding orders and inventories. Using TradeGecko can help businesses prevent tying up capital in inventory that’s not moving, or missing out on sales because of inadequate inventory.


Who is TradeGecko For?

  • Experience level: All levels
  • Industry: All industries
  • Business size: Small and medium sized wholesale and online retailers
  • Departments/roles: CEOs, salespeople, warehouse managers, office administrators
  • Budget/point: Pricing scales depending on the size of the business but starts at $99/month
  • Example customers: Porter Lyons, Wanderer Bracelets and Superlove Merino

Main Features

Automated Inventory Management

With TradeGecko, sales and purchase orders automatically trigger updates to company inventory levels. These inventory control features improve internal tracking and stock movements, and allow businesses to optimize inventory levels based on anticipated demand.

TradeGecko sends automatic alerts whenever it’s time for you to reorder products based on sales orders and purchase orders, helping to ensure you won’t experience the dreaded stockout. The platform also allows you to have real-time data about inventory levels, including specific product location information.

Reporting & Analytics

Real-time sales reports are accessible at any time, allowing managers to make more strategic business decisions based on actual records of inventory, sales, and purchase orders. Users can generate sales history reports by product, customer, sales rep, and channel. They can also generate sales order reports by customer, product, product type, channel, sales rep, location, and time period.

Click the Intelligence tab on your TradeGecko account to begin reviewing reports and analytics. TradeGecko’s reports make it easier to identify top customers, popular products, and which sales channels have the greatest ROI. You can also use TradeGecko to determine which warehouses or sales reps are most vital to your organization.

Omni-Channel eCommerce Integrations

TradeGecko supports omni-channel eCommerce services such as Shopify and BigCommerce. By adding new sales channels, businesses can increase revenue with a minimal investment of time or money. These integrations also make it easier for businesses to avoid stockouts and efficiently manage orders placed on multiple channels around the web.

Using TradeGecko, you can upload your product information to multiple eCommerce channels at one time. Just update the information in your TradeGecko account, and the application will automatically push that data to third-party eCommerce channels. This ensures that your online shops are always updated with the latest product stock information.

Customer Relationship Management

In an effort to generate loyalty among customers, businesses can use TradeGecko’s customer relationship management (CRM) tools to record customer purchasing histories and individual preferences. For example, it’s possible to save a customers billing details, addresses, and clothing sizes in order to facilitate easier online shopping on future orders.

Through the Relationships tab, you’ll have access to an array of customer management features. Track customers and orders by status, and record customer order histories automatically. You can add default discounts for certain customers, along with default tax rates for certain companies in your database. Advanced features allow you to restrict access to your CRM database to certain members of your team.

Order Fulfillment

TradeGecko’s expedites the process of order fulfilment by integrating channels, locations, and processes. Managers have complete visibility of the entire workflow. In addition to order booking and order sourcing, TradeGecko also helps with order processing, shipping, and even managing returns.

One of the ways that TradeGecko can help you save time is by allowing you to automatically create shipping documents, such as packing slips and shipping labels, for the products you ship out. These documents are created from sales orders, eliminating one of the pain points that often comes along with order fulfillment.


Integrations

TradeGecko offers 15 integrations, with plans to expand to another 15 by 2016. Currently, TradeGecko has core integrations for finance, such as Xero and Quickbooks, and eCommerce, such as Shopify and Big Commerce. TradeGecko will soon be adding additional integrations, including Salesforce, Etsy, and eBay.


Pricing

TradeGecko works on a monthly subscription model, starting at $39 per month for a basic plan, $249 per month for a business plan, $449 per month for a business premium plan, and $999 per month for the enterprise plan. The difference between these plans has to do with the number of allowable users, integrations and add-ons.


Bottom Line

  • Simplifies and streamlines business commerce
  • Consolidates finance, inventory, and eCommerce systems
  • Uses sales and purchase orders to automatically update inventory levels
  • Removes duplication of effort in B2B commerce
  • Core integrations in finance and e-commerce

Videos and tutorials

Additional information for TradeGecko

Key features of TradeGecko

  • Backordering
  • Batch & expiry tracking
  • Inventory reports
  • Price lists
  • Business intelligence
  • Demand forecasting
  • Manufacturing
  • Mobile sales and inventory app
  • B2B eCommerce Platform
  • Online payments
  • Order management
  • Inventory control
  • Supplier management
  • Integrated app ecosystem
  • 24 hour support
  • TradeGecko API
  • Multi-channel sales
  • Multi-currency
  • Multi-location
  • Workflow automation
  • Warehouse management
  • Barcode stock receiving app
  • Bill of materials
  • eCommerce integrations
  • Accounting integrations
  • Shipping and 3PL integrations
  • Integrates with Xero and Quickbooks to manage accounting
  • TradeGecko Payments lets you enable customers to pay online
  • Manages multiple warehouses efficiently
  • Automatically updates stock levels whenever sales are made
  • TradeGecko Mobile on iOS enables wholesale on-the-go
  • Real-time analytics and reporting
  • Manages inventory & orders through one central hub
  • Private B2B eCommerce platform enables wholesale online
  • Integrates with sales channels: Shopify, Amazon & more
View All Features