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UMA Vision Logo

Workspace Booking, Management & Device Monitoring.

Last updated: May 2024

UMA Vision Reviews

Overall rating

4.8

/5

37

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.49/10

Reviews by rating

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Pros and cons

SENSITIVE CONTENT] is very helpful and it is clear he and the team know their product very well. They are enthusiastic about UMA and always available to discuss any requirements.
It is also really helpful that this is added to your Outlook calendar thanks to some clever integration.
Our overall experience has been very positive. Honest, open and transparent communication with the UMA team has resulted in a positive partnership moving forward.
Using the software properly requires behavioural change if your company isn't familiar with similar solutions. This is more a company problem than an UMA problem.
Meeting room booking (can't book meeting rooms for the whole day), hard to know when meeting rooms are booked/ available. Only way you can see that is though floor plan and changing dates & time.
There is no aboility to book a meeting room for longer than a day. This is a common requirement for us.
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37 reviews

Recommended

CH
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Clark H.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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UMA - The Workplace of the Future

Reviewed 7 months ago

Good and the team are always open to new requests via the feature portal. The regular updates via email are always welcome.

Pros

I use the floor map most often to book out my desk and see availability for meeting rooms. The seamless integration with Outlook and being able to add in Webex meetings is great.

Cons

The voice feature needs some improvement. People are used to Siri and others being very capable of dealing with most prompts. i.e. to be able to say "book me a meeting room at 3pm on Wednesday" and it does it and not have to go through a number of other prompts.

AD
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Andrew D.

Computer Software, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Room Booking Saviour

Reviewed a year ago
Pros

Fantastic team that go above and beyond with onboarding/support. Product is easy to use and intuitive

Cons

Using the software properly requires behavioural change if your company isn't familiar with similar solutions. This is more a company problem than an UMA problem!

CE
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Chris E.

Information Technology and Services, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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UMA Vision as an integrator

Reviewed a year ago
Pros

Friendly efficient support. Good visibility of all aspects of workspace management e.g. devices, comfortability, occupancy etc. which is just what we need. Dedicated support team who were available to guide me through process and troubleshoot.

Cons

It's not the most straight-forward solution to implement as it requires a lot of hands-on support from UMA but I was able to get support quickly and solve any issues I came across easily so I couldn't ask for better support from the UMA team (10/10!).

MS
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Martina S.

Information Technology and Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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UMA rewview

Reviewed a year ago
Pros

Great for booking desks, seeing what desks are booked for each day, analytics

Cons

Meeting room booking (can't book meeting rooms for the whole day), hard to know when meeting rooms are booked/ available. Only way you can see that is though floor plan and changing dates & time

TM
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Tracey M.

Information Technology and Services, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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My UMA Booking Expereince

Reviewed a year ago

Great experience, easy to use & understand.We probably need to get into the function more and use to it's full capacity.

Pros

Room booking and desk booking system is very important.We are very hybrid working and we have manatory days in the office, where we need to book all rooms and our desk.

Cons

I don't know much about the back office system and could get more out of the system.I need more training.

Vendor response

Thank you Tracey for taking the time to review us & Nathan says hi too!

KB
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Kevin B.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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UMA - The ultimate tool!

Reviewed 2 years ago

Releasing rooms from a no-show scenario has increased productivity ten fold.

Pros

Ease of use, level of extractable data. Room release.

Cons

As far as I could see there was very little by way of cons. Great Product, great price with flexibility.

Vendor response

Thanks Kevin for the awesome feedback we really do appreciate you taking the time to do this.

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Verified reviewer

Telecommunications, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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UMA Vision (A vision of the future)

Reviewed 2 years ago

Our overall experience has been very positive. Honest, open and transparent communication with the UMA team has resulted in a positive partnership moving forward.

Pros

The UMA Vision software is easy to deploy using the O365 tenant system that was already in place so there was limited work required from IT. Once deployed users have a multitude of ways to book resources (rooms & desks) and can quickly see what is available to support a confident return to the office as part of our hybrid strategy.

Cons

No. Nothing that I can think of currently.

Vendor response

Thank you very much for the feedback it really does mean a lot to us.

IM
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Ihas M.

Wholesale, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Goos solution for room reservation management

Reviewed 2 years ago
Pros

The room reservation is quite simple, user friendly and easy to manage.

Cons

For direct booking using the device, the end user should have an option on entering the subject, choose the time slot they want to book. Its giving a fixed time slots and users had to choose any of this.

Vendor response

Thanks Ihas for taking the time to review us we really do appreciate this.

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Leanne G.

Education Management, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Desk Booking & Meeting Room Scheduler

Reviewed 2 years ago
Pros

Very easy to use and deploy within the organisation.

Cons

Nothing, it is perfect & the UMA Team listen to any suggestions we have & occasionally developed them!

Vendor response

Thank you very much for taking the time to review UMA we value the feedback.

WT
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Will T.

Business Supplies and Equipment, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic Product

Reviewed 2 years ago

Fantastic Product and everyone loves the simplicty.

Pros

The ease of use and deployment of the product was a bit pro for us.

Cons

I dislike nothing about the system. is does eveything we need to manage our workspace effectivly.

Vendor response

Hi Will, Thank you very much for taking the time to review UMA it means a lot to us.

lw
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lee w.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic product

Reviewed 2 years ago

Really happy with the product and the support received from [SENSITIVE CONTENT] and his team.

Pros

The software is easy to use and even easier to implement

Cons

None so far, we have been extremely happy with the product.

Vendor response

Thank you very much for reviewing Lee this means a lot to us.

GA
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Georgina A.

Information Technology and Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great software with clean, intuitive interface

Reviewed 2 years ago
Pros

The product is easy to use natively without much need for instruction. The aesthetic is clean and clear to see and use.

Cons

I haven't experienced any issues using this software

Vendor response

Thank you very much for taking the time to review UMA we really do appreciate the feedback.

PM
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Pete M.

Public Relations and Communications, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A nice simple desk booking platform

Reviewed 2 years ago

Very easy to work with. The reporting and planning was very useful when we were returning from lockdown

Pros

It was really easy to roll out. The initial configuration done was well managed with the UMA team and any additional suggestions were always looked into

Cons

I can only think of little things, - having to go tot he admin portal to make a news starter have permission to use the platform. Most of the challenges are reminding staff to book but we have worked with UMA and we have a solution ready for a touch screen device to book a desk when staff arrive,

Vendor response

Thank you very much for reviewing Pete this means a lot to us.

JD
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Jon D.

Telecommunications, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Intuitive software that transforms productivity in the workplace

Reviewed 2 years ago

Excellent - the UMA team are knowledgeable and very helpful. The product is robust, secure and reliable and offers excellent productivity enhancements for your business.

Pros

The efficiency of our staff, suppliers and customers booking meeting rooms, desks and resources through the Mi Workspace powered by UMA platform is outstanding. the UMA app lets users find resources they need while improving efficiency and utilisation. Secure Integration into O365 made deployment simple and easy. 3D maps help users to navigate offices and book their resources in advance while dashboards and reporting tools help facilities teams get visibility to ultilisation, environmental metrics and any problems with equipment in real time.

Cons

No negative comments to add. The UMA team were very helpful in the design, deployment and support of the system we have integrated. The platform is fully featured and regular new feature updates provide confidence that UMA is progressive and adapts to the needs of its clients.

Vendor response

Thank you very much for reviewing Jon this means a lot to us.

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Molly F.

Nonprofit Organization Management, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Experience with UMA

Reviewed 2 years ago
Pros

The ease of use of UMA has made it a great addition to office life. The UMA team are open to hearing suggestions on the product and are helpful when it comes to any issues. Customer support is great and the software itself is easy to use.

Cons

The mobile app version of the product could be improved

Vendor response

Thank you very much for reviewing Molly this means a lot to us.

NS
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Nicole S.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic product and easy to use

Reviewed 3 years ago
Pros

Easy to use, the floor map especially is really cool. It allows a user to view which hot desks are free and which meeting rooms are available, then you can click on the desk/room and book it.

Cons

There's a lot of stuff on the road map which looks really interesting - such as visitor management but it's not quote ready yet. It will be an attractive feature for customers when it is.

Vendor response

Thank you very much Nicole for the outstanding review.

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Ian N.

Computer Hardware, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Super simple and easy to use software

Reviewed 3 years ago

Easy to set up and integrate with Outlook, easy for staff to use, nice looking interface. Would definitely recommend.

Pros

It solved a problem for desk management and meeting room booking in our business. Especially since Covid we have to have tighter measures to manage who is working from each desk and at what times and UMA does that for us.

Cons

There is no aboility to book a meeting room for longer than a day. This is a common requirement for us. For example if we want to book a meeting room for a week of training then this means we have to book one day at a time.

Vendor response

Thank you Ian for the great feedback.

SS
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Sara S.

Information Technology and Services, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent product!

Reviewed 3 years ago

Great experience and excellent support provided from start to finish.

Pros

How simple UMA is to use from anywhere. I find booking meetings and making use of the office space completely hassle free and would recommend to all businesses to take on board.

Cons

nothing I do not like about this software.

Vendor response

Thank you Sara for taking the time to provide us with feedback

IJ
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Isabel J.

Information Technology and Services, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic software that has enabled a smooth transition to office life post covid

Reviewed 3 years ago

Being able to report on resource usage and numbers in the office down to small detail is a huge positive for us, especially when monitoring office numbers to ensure safe distancing. The experience with UMA has been an extremely smooth one. The team are particluarly helpful and we are looking forward to working with them.

Pros

The UMA system integrated seemlessly with our exisitng systems. Set up was very straight forward with a very short implementation time. The mobile app is great for employees on the go and this has been so useful in supporting our employees return to the office whilst being able to manage safe distancing where needed. The friendly support team are very quick to respond. Reporting function is excellent too.

Cons

Nothing! Any feedback or recommendations have been actioned immediately - it's great to work with a company who are so quick to accommodate customers needs and always looking ahead for future improvements/new functions.

Vendor response

Thank you Isabel for taking the time to provide us with feedback

ML
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Mike L.

Information Technology and Services, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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UMA - Not just room booking

Reviewed 3 years ago

Great- The ability to book a desk with a 2 metre COVID bubble from home and arrive and check in seamlessly.

Pros

After reviewing the market UMA quickly became the clear choice given its modular design and future scope. While initially looking at a room booking solution UMA stood out not only for its ability to offer a level of granularity down to individual desk and room assets but its ability to scale and act as a total building management solution scaling to encompass forward looking elements such as air quality and integration into wider systems.

Cons

Initial detail of building and rooms that is required was initially daunting, though once understood and how it can maximise the utility of the product the challenge was soon overcome.

Vendor response

Thank you Mike for the brilliant feedback.

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Carl B.

Wine and Spirits, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fast deployment of a clear and well built system

Reviewed 3 years ago

Post the Governments Return to Work strategy, we had to react quickly in order to deploy a solution that kept our staff safe. UMA was able to deliver their Vision solution quickly which enabled us to continue business in a responsible way.

Pros

I think most importantly we were able to scale down our workspace after understanding a more 360 vision on it's utilisation. This has saved us a considerable amount monthly as a business. Alongside this, our team loves the ability to walk in and out of meeting rooms with auto-booking enabled. This saves the constant battle for space and ensures we are working at our most efficient.

Cons

UMA Vision is clear and delivers more than the team at UMA had promised. They mentioned about a new indoor air quality measurement which we're looking forward to using, so I suppose the only con is that it's not already live!

Vendor response

Thank you Carl for taking the time to review our product, we really appreciate it

CK
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Conor K.

Information Technology and Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Desk-Booking Office-Goer Review

Reviewed 3 years ago

More than anything, it's great because it encourages people to get back to the office via a new and interesting interaction. The office approach needs rejuvenated and this is a great step towards that.

Pros

The visualisation of our office floor makes booking a desk for a day very intuitive: find the desk, click it if it's green and then book it. It is also really helpful that this is added to your Outlook calendar thanks to some clever integration.

Cons

Functionality is slightly limited and obviously, simply booking a desk via UMA Vision doesn't mean nobody will take your desk. Perhaps an in-office, hardware integration that reflects the software would be useful?

Vendor response

Thank you Conor very much for taking the time to complete feedback on our Platform.

AB
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Anna B.

Telecommunications, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Map creation and desk PIR deployment

Reviewed 3 years ago

Fluidity and effiiency when it comes to staff booking out Hot desks and meeting roms. It ensure that there are zero clashes and that team members know where there work station is for the day and that it is reserved for them. It also provides peace of mind following the pandemic in that meeting rooms are allocated a certain head count and teh UMA App states if the meeting rooms have become over occupied.

Pros

The ease in which UMA can populate maps with the client site layout and resources required for employees to book Hot Desk and meeting room functions. UMA has been established with the times, it counts participants in meeting rooms and prompts of the room is at capacity. Its a great tool, minimal installation, and the team at UMA are easy to work with whilst guiding you through the software and install requirments.

Cons

This is hard to answer with any negatives. The tool really isn't difficult to work with, it takes minimium impact on its set up and deployment. It does what it was set out and sold to do.

Vendor response

Thank You Anna very much for taking the time to complete feedback on our Platform.

LH
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Lewis H.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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UMA Vision

Reviewed 3 years ago

UMA Vision is easy to use, looks nice (dark version soon 🤞), adds features that we ask for, and is helpful whenever we have problems. If you go with a company that might be larger than UMA, you may get a "complete" product, however usually when you ask them for a new feature you'll never hear from them again. As an IT guy I get asked a lot of questions about most of the software we use. However, I never really get asked anything about Vision unless they're asking me to change something. This shows that it's an easy to use software for every user, not just someone who is tech minded.

Pros

As a user, UMA Vision allows me to easily book desks and meeting rooms with little effort. I get to make sure I have booked 1 of the limited amount of hotdesks we have within our business, meaning I can always make sure I have access to a desk before I arrive. As an administrator of the software, Vision allows me to keep track of the analytics for all our offices globally. It helps me troubleshoot problems with the sensors by telling me which devices are offline, the most used resource, and much more useful info. In my job I need to test a lot of different software that we sell. I have used some that are very similar to UMA and setting them up is always a big annoyance. Adding resources and users to Vision is as easy as you think it would be, just a few button presses and you're good to go. Vision helped us a lot during lockdown, and it continues to help us as people make their way back into the office. We get to see how busy our offices are around the globe and it gives us a good insight into what days are the busiest. This helps me as I need to be in the office when others are, before UMA I would go in and be on my own, however now I can see in advance when I will be needed.

Cons

UMA Vision is still early in development. This is a good thing because you can request features and UMA listens, however, it also means there might be something you want that isn't readily available. Again though, you can request these features and they release new updates very regularly.

Vendor response

Thank you very much for taking the time to review our Platform Lewis.

BH
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Ben H.

Information Technology and Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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UMA Vision Review

Reviewed 3 years ago

Easy to configure, very attractive intuitive user interface.

Pros

The hot desk sensors work very well. I'd say we had about 99% accuracy, which is great.

Cons

I found the voice commands on the app to be a bit lacking, but also I prefer typing.

Vendor response

Thank you Ben very much for taking the time to complete feedback on our Platform.