UpKeep vs Less Paper Comparison

Overview

UpKeep is a mobile computerized maintenance management software (CMMS) which allows users to manage their team, assign work...

Less Paper is a cloud-based field service management and work order management system which enables field service businesses...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$150.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

792

320

32

3

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.8

(19)

5

4

3

2

1

16

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

M normally not at my facility when the tickets are being worked on so these functions help to make the jobs understood to the best of our abilities.
This is very helpful in the management of our commercial building and helping to keep our tenants happy with the efficient management of our resources.
Great Experience, Very helpful crew at Upkeep dedicated to help us out. Any issues are sorted out straight away and every question gets answered promptly.

Pros

Efficient product that interfaces with our billing/invoice system, excellent customer service and product quality. Has reduced our time/cost of invoicing to our customers.
Fantastic company, Superb customer service, best in the industry.
Perfect for our needs with incredibly fast support and seamless integration with quickbooks online.

Cons

It is even worse on mobile because it will let a person type a comment only to pop up a flag saying this is not allowed when pressing "Send. There have been a few frustrated users at this point.
Other systems we have used were so complicated staff members would just send emails or texts to the maintenance team which just get lost in the chaos.
In some areas there are connection issues with no or limited internet/phone signals. This is an issue when uploading and even some data as been lost.

Cons

Since one aspect of our business is storm restoration and disaster recovery for private clients. We were challenged recently with (3) severe storms in a 2 week window.
Once our crews were released by the investor owned utilities we turned them loose on the private work. The results were the most productive restorations for private clients we ever had.
The only negative I have ran into with this software is when the software is getting worked on, it causes issues for the users.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features64
  • ACH Payment Processing
  • API
  • Access Control
  • Action Management
  • Action Planning
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Answering Machine Detection
  • Appointment Management
  • Asset Lifecycle Management
  • Asset Management
  • Automatic Backup
  • Automatic Notifications
  • Barcode Generation
  • Barcode Printing
  • Barcode Scanning
  • Barcode Support
  • Calendar Management
  • Chat
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Desktop Notifications
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Signature Capture
  • Email Alerts
  • Email Notifications
  • Employee Management
  • Employee Portal
  • Employee Self Service
  • Equipment Maintenance
  • Estimating
  • Fixed Asset Management
  • Forms Management
  • History Tracking
  • IT Asset Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Maintenance Scheduling
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Order Tracking
  • PDF Conversion
  • Physical Asset Tracking
  • Predictive Analytics
  • Prioritizing
  • Productivity Reporting
  • Purchasing Management
  • Quote Management
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recurring Tasks
  • Request Routing
  • Scheduled Reporting
  • Self Service Portal
  • Status Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Time Clock
  • Timesheets
  • User Management
  • Video Support
  • Voice Mail
  • Work Order Management
  • Workflow Management
  • Total features35
  • ACH Payment Processing
  • API
  • Access Control
  • Action Management
  • Action Planning
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Answering Machine Detection
  • Appointment Management
  • Asset Lifecycle Management
  • Asset Management
  • Automatic Backup
  • Automatic Notifications
  • Barcode Generation
  • Barcode Printing
  • Barcode Scanning
  • Barcode Support
  • Calendar Management
  • Chat
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Desktop Notifications
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Signature Capture
  • Email Alerts
  • Email Notifications
  • Employee Management
  • Employee Portal
  • Employee Self Service
  • Equipment Maintenance
  • Estimating
  • Fixed Asset Management
  • Forms Management
  • History Tracking
  • IT Asset Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Maintenance Scheduling
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • Order Tracking
  • PDF Conversion
  • Physical Asset Tracking
  • Predictive Analytics
  • Prioritizing
  • Productivity Reporting
  • Purchasing Management
  • Quote Management
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recurring Tasks
  • Request Routing
  • Scheduled Reporting
  • Self Service Portal
  • Status Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integration
  • Time Clock
  • Timesheets
  • User Management
  • Video Support
  • Voice Mail
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations5
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • BigCommerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

UpKeep vs. Less Paper

See how UpKeep and Less Paper stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.