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UpKeep vs Rain POS Comparison

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Overview

Category Leaders

UpKeep is an Asset Operations Management solution combining CMMS, EAM, and APM for maintenance, reliability and operations...

Category Leaders

Rain is a cloud-based point-of-sale system designed to help retailers save time and sell more by seamlessly integrating in-store...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

45

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

1.2K

5

4

3

2

1

854

351

40

4

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.3

122

5

4

3

2

1

75

27

10

2

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

Upkeep is great at helping us compile our facility management information in one central location that is easily accessible to different users in ways that are suitable for them.
The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.
This software is a fantastic tool for monitoring assets, organizing work orders, and preparing your squad's schedule.

Pros

Their support has continued long after the initial onboarding and I feel very confident in their ability to help us whenever we hit a roadblock and need help.
In the beginning support was good and they really seem to care about helping your business grow. Now they want to add stuff that I don't need and keep raising the price.
First line support staff is very helpful and relatively easy to reach. Sales staff makes lots of lofty promises that are slow to be fulfilled.

Cons

In some areas there are connection issues with no or limited internet/phone signals. This is an issue when uploading and even some data as been lost.
I have to admit, sometimes the error is on our end and it is going to junk mail.
It has been difficult to learn the use of upkeep. I believe that a mandatory intro training should be required when a new user is to use upkeep.

Cons

Website build out is horribly confusing and NOTHING follows traditional HTML processes. This was the same problem with Lightspeed's eCom platform - hard to work with and no sense of workflow.
Unable to add shipping charges to individual items that are bulky.
At times the system has quirks that are an annoyance to the user and is a low priority fix for developers.
  • Vendor responds to reviews
  • Last review21 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features192
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Asset Accounting
  • Asset Lifecycle Management
  • Asset Planning
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Autofill
  • Automated Scheduling
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Bills of Material
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calibration Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Class Scheduling
  • Code Enforcement
  • Collaboration Tools
  • Commercial Properties
  • Compliance Management
  • Compliance Tracking
  • Components Tracking
  • Configuration Management
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Depreciation Management
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Disposal Management
  • Document Management
  • Document Storage
  • Document Templates
  • Downtime Tracking
  • Drag & Drop
  • ERP
  • Electronic Signature
  • Email Marketing
  • Employee Scheduling
  • Energy Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Asset Management
  • Facility Management
  • Facility Scheduling
  • Failed Inspection Tracking
  • File Storage
  • Fixed Asset Management
  • For HVAC Companies
  • For Mechanical Equipment
  • For Retail
  • For Schools
  • For Small Businesses
  • Forecasting
  • Forms Creation & Design
  • Forms Management
  • Fuel Tracking
  • Full Text Search
  • GPS
  • Gift Card Management
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • Image Capture
  • Incident Management
  • Inspection Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Job Costing
  • Job Management
  • Key & Lock Management
  • Kitting
  • Labor Cost Reporting
  • Layaway Management
  • Location Tracking
  • Logbook Tracking
  • Loyalty Program
  • MES
  • Maintenance Management
  • Maintenance Scheduling
  • Manuals
  • Manufacturing Inventory Management
  • Map Creation
  • Material Requirements Planning
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Order Management
  • Order Tracking
  • Ordering Automation
  • Parts Management
  • Payment Collection in the Field
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Predictive Maintenance
  • Preventive Maintenance
  • Pricing Management
  • Prioritization
  • Process/Workflow Automation
  • Procurement Management
  • Product Configurator
  • Product Identification
  • Production Scheduling
  • Productivity Analysis
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QR Codes
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Scheduling
  • Real-time Updates
  • Receiving/Putaway Management
  • Recurring Appointments
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Reservations Management
  • Residential Properties
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Rewards Management
  • Root Cause Analysis
  • Routing
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Serial Number Tracking
  • Service History
  • Service Request Management
  • Shipping Management
  • Shopping Cart
  • Software License Management
  • Space Management
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Supply Chain Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Technician Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Tire Management
  • Touch Screen
  • Traceability
  • Trend Analysis
  • User Management
  • Vehicle Information
  • Vendor Managed Inventory
  • Vendor Management
  • Version Control
  • Visitor Management
  • Warehouse Management
  • Warranty Tracking
  • Website Management
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features65
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Asset Accounting
  • Asset Lifecycle Management
  • Asset Planning
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Autofill
  • Automated Scheduling
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Bills of Material
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calibration Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Class Scheduling
  • Code Enforcement
  • Collaboration Tools
  • Commercial Properties
  • Compliance Management
  • Compliance Tracking
  • Components Tracking
  • Configuration Management
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Depreciation Management
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Disposal Management
  • Document Management
  • Document Storage
  • Document Templates
  • Downtime Tracking
  • Drag & Drop
  • ERP
  • Electronic Signature
  • Email Marketing
  • Employee Scheduling
  • Energy Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Asset Management
  • Facility Management
  • Facility Scheduling
  • Failed Inspection Tracking
  • File Storage
  • Fixed Asset Management
  • For HVAC Companies
  • For Mechanical Equipment
  • For Retail
  • For Schools
  • For Small Businesses
  • Forecasting
  • Forms Creation & Design
  • Forms Management
  • Fuel Tracking
  • Full Text Search
  • GPS
  • Gift Card Management
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • Image Capture
  • Incident Management
  • Inspection Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Job Costing
  • Job Management
  • Key & Lock Management
  • Kitting
  • Labor Cost Reporting
  • Layaway Management
  • Location Tracking
  • Logbook Tracking
  • Loyalty Program
  • MES
  • Maintenance Management
  • Maintenance Scheduling
  • Manuals
  • Manufacturing Inventory Management
  • Map Creation
  • Material Requirements Planning
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Order Management
  • Order Tracking
  • Ordering Automation
  • Parts Management
  • Payment Collection in the Field
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Predictive Maintenance
  • Preventive Maintenance
  • Pricing Management
  • Prioritization
  • Process/Workflow Automation
  • Procurement Management
  • Product Configurator
  • Product Identification
  • Production Scheduling
  • Productivity Analysis
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QR Codes
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Scheduling
  • Real-time Updates
  • Receiving/Putaway Management
  • Recurring Appointments
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Reservations Management
  • Residential Properties
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Rewards Management
  • Root Cause Analysis
  • Routing
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Serial Number Tracking
  • Service History
  • Service Request Management
  • Shipping Management
  • Shopping Cart
  • Software License Management
  • Space Management
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Supply Chain Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Technician Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Tire Management
  • Touch Screen
  • Traceability
  • Trend Analysis
  • User Management
  • Vehicle Information
  • Vendor Managed Inventory
  • Vendor Management
  • Version Control
  • Visitor Management
  • Warehouse Management
  • Warranty Tracking
  • Website Management
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations25
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations3
  • Adobe Commerce
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

JH
AvatarImg

Jonathan H.

Mining & Metals, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

UpKeep logo

UpKeep

UpKeep brings some things missing from and adds to the Preventive Maintenance Software industry

Reviewed 4 years ago

There customer service is excellent, and if they keep on their current course, this will become an even better app than it is now.

Pros

UpKeep has what I have been looking for in a Purchase Order software. I dont have to respond to dozens of emails every day approving POs. I can log in, approve each PO, make changes if necessary, decline them if I want, and it is simple.

Cons

Right now this is a "young" software - they are still building many features. They do not have some features I would like, though I give them credit for adding new ones as fast as possible to help us out.

Vendor response

Hi Jonathan! Thank you so much for your feedback! We are so happy to hear UpKeep has improved your purchase order workflow and has made approving purchase orders a more efficient process. We would love to hear your feedback regarding the features you would like! Please feel free to send your feedback to us at any time at support@onupkeep.com. Thank you for being an UpKeeper!