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UpKeep vs SuiteSpot Comparison

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Overview

Category Leaders

UpKeep is a mobile computerized maintenance management software (CMMS) which allows users to manage their team, assign work...

SuiteSpot is a cloud-based property management solution designed to help medium to large businesses streamline operations...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

45

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

837

347

35

3

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.7

5

4

3

2

1

4

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Upkeep is great at helping us compile our facility management information in one central location that is easily accessible to different users in ways that are suitable for them.
The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.
This software is easy to use and makes organizing and scheduling maintenance easy. I especially like the request portal so that tenants can submit requests directly for approval.

Pros

Not enoughreviews yet

Cons

In some areas there are connection issues with no or limited internet/phone signals. This is an issue when uploading and even some data as been lost.
I have to admit, sometimes the error is on our end and it is going to junk mail.
It has been difficult to learn the use of upkeep. I believe that a mandatory intro training should be required when a new user is to use upkeep.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review23 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features198
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Asset Accounting
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Autofill
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Bills of Material
  • Built-in Accounting
  • CMMS
  • CRM
  • Calendar Management
  • Calibration Management
  • Chat/Messaging
  • Check-in/Check-out
  • Class Scheduling
  • Code Enforcement
  • Collaboration Tools
  • Commercial Properties
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Components Tracking
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Estimating
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Storage Management
  • Depreciation Management
  • Desktop Notifications
  • Digital Signature
  • Dispatch Management
  • Disposal Management
  • Document Management
  • Document Storage
  • Document Templates
  • Downtime Tracking
  • Drag & Drop
  • ERP
  • Electronic Signature
  • Email Alerts
  • Employee Scheduling
  • Energy Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Management
  • Facility Scheduling
  • Failed Inspection Tracking
  • File Storage
  • Financial Management
  • Fixed Asset Management
  • For HVAC Companies
  • For Mechanical Equipment
  • For Schools
  • Forecasting
  • Forms Creation & Design
  • Forms Management
  • Fuel Tracking
  • Full Text Search
  • GPS
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • Image Capture
  • Incident Management
  • Inspection Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Job Costing
  • Job Management
  • Key & Lock Management
  • Kitting
  • Labor Cost Reporting
  • Location Tracking
  • Logbook Tracking
  • MES
  • Maintenance Management
  • Maintenance Scheduling
  • Manuals
  • Manufacturing Inventory Management
  • Material Requirements Planning
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Management
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Order Management
  • Order Tracking
  • Parts Management
  • Payment Collection in the Field
  • Performance Metrics
  • Portfolio Management
  • Predictive Analytics
  • Predictive Maintenance
  • Preventive Maintenance
  • Prioritization
  • Process/Workflow Automation
  • Procurement Management
  • Product Identification
  • Production Scheduling
  • Productivity Analysis
  • Progress Tracking
  • Project Management
  • Project Tracking
  • Project Workflow
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Scheduling
  • Real-time Updates
  • Receiving/Putaway Management
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Requisition Management
  • Reservations Management
  • Residential Properties
  • Retail Inventory Management
  • Returns Management
  • Room Scheduling
  • Root Cause Analysis
  • Routing
  • SKU/UPC Codes
  • Safety Management
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Serial Number Tracking
  • Service Bulletins
  • Service History
  • Service Request Management
  • Shipping Management
  • Software License Management
  • Space Management
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Supply Chain Management
  • Task Scheduling
  • Technician Management
  • Template Management
  • Third Party Integrations
  • Tire Management
  • Traceability
  • Trend Analysis
  • User Management
  • Vehicle Information
  • Vendor Managed Inventory
  • Vendor Management
  • Version Control
  • Video Support
  • Visitor Management
  • Warehouse Management
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features58
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Asset Accounting
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Autofill
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Bills of Material
  • Built-in Accounting
  • CMMS
  • CRM
  • Calendar Management
  • Calibration Management
  • Chat/Messaging
  • Check-in/Check-out
  • Class Scheduling
  • Code Enforcement
  • Collaboration Tools
  • Commercial Properties
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Components Tracking
  • Configurable Workflow
  • Configuration Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Estimating
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Storage Management
  • Depreciation Management
  • Desktop Notifications
  • Digital Signature
  • Dispatch Management
  • Disposal Management
  • Document Management
  • Document Storage
  • Document Templates
  • Downtime Tracking
  • Drag & Drop
  • ERP
  • Electronic Signature
  • Email Alerts
  • Employee Scheduling
  • Energy Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Management
  • Facility Scheduling
  • Failed Inspection Tracking
  • File Storage
  • Financial Management
  • Fixed Asset Management
  • For HVAC Companies
  • For Mechanical Equipment
  • For Schools
  • Forecasting
  • Forms Creation & Design
  • Forms Management
  • Fuel Tracking
  • Full Text Search
  • GPS
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • Image Capture
  • Incident Management
  • Inspection Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Job Costing
  • Job Management
  • Key & Lock Management
  • Kitting
  • Labor Cost Reporting
  • Location Tracking
  • Logbook Tracking
  • MES
  • Maintenance Management
  • Maintenance Scheduling
  • Manuals
  • Manufacturing Inventory Management
  • Material Requirements Planning
  • Mobile Access
  • Mobile Alerts
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Management
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Order Management
  • Order Tracking
  • Parts Management
  • Payment Collection in the Field
  • Performance Metrics
  • Portfolio Management
  • Predictive Analytics
  • Predictive Maintenance
  • Preventive Maintenance
  • Prioritization
  • Process/Workflow Automation
  • Procurement Management
  • Product Identification
  • Production Scheduling
  • Productivity Analysis
  • Progress Tracking
  • Project Management
  • Project Tracking
  • Project Workflow
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Scheduling
  • Real-time Updates
  • Receiving/Putaway Management
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Requisition Management
  • Reservations Management
  • Residential Properties
  • Retail Inventory Management
  • Returns Management
  • Room Scheduling
  • Root Cause Analysis
  • Routing
  • SKU/UPC Codes
  • Safety Management
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Serial Number Tracking
  • Service Bulletins
  • Service History
  • Service Request Management
  • Shipping Management
  • Software License Management
  • Space Management
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Supply Chain Management
  • Task Scheduling
  • Technician Management
  • Template Management
  • Third Party Integrations
  • Tire Management
  • Traceability
  • Trend Analysis
  • User Management
  • Vehicle Information
  • Vendor Managed Inventory
  • Vendor Management
  • Version Control
  • Video Support
  • Visitor Management
  • Warehouse Management
  • Warranty Tracking
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations5
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation