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Urbest Logo

Collaborative tool for facilities, maintenance and services

Urbest Reviews

Overall rating

4.8

/5

33

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.48/10

Reviews by rating

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Pros and cons

The strengths of this software are that it is very easy to implement and to use. It is easy to onboard service providers.
Simple is key and that's the main adjective to it. KISS: Keep it Simple and Straightforward fits this software perfectly.
Customers are more satisfied. The property manager it lso is benefitting.
As said above, the reporting of problems is often a bottleneck in traditional systems whereby one will see the problem and will have to call/email/ or phone the helpdesk to report it.
From taking the decision to having it running, no more than a week passed by.
Integration with our existing CAFM is possible but the overlap of functionalities has made it difficult for our IS teams to draw the line.
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33 reviews