Urbest Reviews

Very easy to use, our team is very happy to use this software daily.

Nothing to say here. Everything works like a charm.

Thanks Luc, It's a pleasure to help you along your growth and new offices.

The fact this software isn't presented as a traditional software. It is a service ; it is there ; it runs. You barely have anything to do to get it going for your organisation. That's the beauty of an easy-to-use software that sits in the cloud and can be accessed as a software-as-a-service. The graphic is great and minimalist so you see things. You don't have to learn it to get going. Simple is key...

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Difficult to fault this software. Yes maybe it doesn't have all the features of a Maximo (IBM) or Planon but do we need these features? No.

Thank you Alexis! We continuously strive to improve our product and if there are other ways that you think Urbest can help solve problems for you or add more value - then please do share these with us! Best, Team Urbest

a better check for maintenance and a better connexion between users.

work wtih others partners than ENGIE to develop more skills.

Thank you for your comment! We appreciate. For your information, you can invite any service provider from your admin panel. Regards,

The simplicity, user friendliness, modern approach and workflow. It makes FM so simple it's a surprise that we didn't already switch to it. Giving a tool to all building users to report to FM teams their issues is like tracking a pizza order on domino's, everyone should have it. Having a simple workflow for FM teams to organise and be faster at reacting/resolving in all transparency is a step towards even having a FM as a self service linked to a marketplace for independent ad hoc workers which is where the industry may go.

Integration with our existing CAFM is possible but the overlap of functionalities has made it difficult for our IS teams to draw the line. Integrating directly with our purchasing/finance system could be the solution but the build, dashboard, monitoring would need to be very robust for the teams to feel reassured. It could/should do so much more as an FM app in the future e.g. geolocalisation, way finding, community building if Urbest doesn't want to be the app that just gets integrated into other ''sexier'' apps

Thanks Catriona! We understand the needs of customers and this is why we are building more things and expect to see very soon PO/Invoice management live in our product and a few more things up our sleeve. We look forward to helping Bouygues UK strengthen it's portfolio and services.

Easy to use, and very efficient to have an overview of all actions to prepare for all sites. Filters are really usefull to compartiment all tasks.

Some features like a planning could be usefull in order to plan in advance some tasks.

Thanks Alexis! We appreciate your feedback! Stay tuned as we are working on delivering (in the next few months) the ability to plan tasks!

The gain of time Urbest provides is very impressive

Really innovative stuff do not have inconvenients

Great to hear your experiences Nicolas! We look forward to helping you gain even more value through Urbest

ease, simplicity, efficiency , scalable , geotag , easy to implement , simple ergonomics , Advice and manager web service . The Reporting. Statistics.

Obligation to be connected . You must convince the Customer and tenant . we need to be with tenants to use.

Thank you Pascal! We strive to improve our service and we look forward to hearing your thoughts about how Urbest can add more value to you and your teams.

The flexibility of the solution. URBEST can evolve following our needs.

Nothing for the moment, even if we are using URBEST for almost one year

Thanks Ludovic, We look forward to expanding to more buildings with your team.

The strengths of this software are that it is very easy to implement and to use. It is easy to onboard service providers. You can see the status of all tasks at any point of time. It automates the collection and presentation of feedback on work done. Both planned and reactive work can be supported.

The issue to be aware of is that it is not a comprehensive facilities management solution, with lots of additional different modules. Its strength is task management, if that is what you want, it will do it well.

Thanks Trevor! We look forward to bringing even more value to our users, so stay tuned for some exciting things ahead!

Urbest litterally hacked all the pain points related to Hard and Soft FM management. The system is 100% user-friendly and delivers the right information to the right person at the very right time.

The product could be cooler by enabling more integrations

Thanks Maxime for your review!

Application tres simple d'utilisation. Premet un suivi des interventions sur sites. Les messages instantanés avec les utilisateurs.

Probleme de synchronisation entre l envoie des demandes et la notification de demande recu.defois plusieur minute avant de recevoir la demande. Retour de plusieurs locataires qui ne peuvent pas envoyer de demande quand les personnes qui sont enregistrées sont abscentes.( compliqué pour elles )

Merci pour votre retour et vos suggestions Romain. Nous ameliorons notre produit chaque jour et ne manquerons de vous tenir informe des qu'une nouvelle fonctionnalite sera deployee.

La simplicité d'usage et le gain de temps pour les équipes. Quel plaisir d'entendre les agents techniques dire que depuis qu'Urbest est déployé au sein de notre compagnie, les agents les remercient et les félicitent pour leur rapidité d'intervention.

On voudrait pouvoir tout gérer dans Urbest , ou au moins aussi facilement que dans ce logiciel ...

Merci pour votre retour Benoit. Nous sommes content d'apprendre que vous avez pu ameliorer votre reactivite grace a urbest!

Facile d’utilisation et un gain de temps pour notre équipe !

Aucun problème détecté durant l’utilisation de URBEST

Thank you for your feedback, Mickael!

toutes les demandes sont centralisées, la possibilité de mettre des photos

manque de visibilité sur smartphone en tant qu'intervenant sur les demandes.

Bonjour, Je vous remercie pour votre retour, nous travaillions au quotidien pour ameliorer urbest et vous simplifier la vie, n'hesitez pas a nous faire par de vos remarques sur hello@urbest.io

Nous avons beaucoup apprécié la capacité d'Urbest à travailler avec nos équipes et à évoluer dans un cadre assez restrictif qu'est le notre, tout en proposant un outil assez innovant pour un établissement qui n'était pas habitué. Toutes les équipes qui l'utilisent sont ravies de la facilité d'utilisation et de l'efficacité de l'application.

Aucun problème avec l'utilisation d'Urbest

Merci Florian pour ce retour ! Ravi de voir que Paris la Defense apprecie l'experience urbest.

Very easy to implement: no technological barrier

Necessity to GO international for large groups with Many sites

Thank you Cécile, it's a pleasure working with you. We will continue our effort to delight your users.

Very user friendly, specially for no professional users : inhabitants, workers, etc. the software is very flexible and adaptable

Nothing, except maybe the graphic interface...

Thank you Mister Gruson, We look forward to helping you with more projects in social housing.

sa fluidité et sa prise en main rapide pour les équipes, URBEST est vite devenu une évidence car répond à une vraie problématique de préparation et reporting des sujets courants

le menu recherche d'immeuble du départ, pas assez fluide comme le reste de l'appli

Thanks Tom! We appreciate your feedback and we are working on improving this in our next releases! Urbest team

We highly value the ease of use and its simple integration into our work environment.

The application still has a lot of development potential even if it is already very complete.

Thank you Youcef! We look forward to bringing even more services and functionality into Urbest as we continue on our mission to simplify collaboration in facilities, property management and delivery of services.

As a coworker, Urbest is very easy to use and simplifies communication with the site manager

Nothing to say here for the moment

Thanks Romain!

I like it because it is simple, efficient and reliable

Might requires integration for equipment management

Thanks Pierre! We are looking into further developments and integrations on the equipment management side.

Ticketing travaux et l’arborescence proposée

RAS pas de commentaire

Thank you Fabrice!

It is easy to use and the design of the interface is great

We are waiting for the api in order to integrate the solution in our Saas FlatBay

We look forward to combining our solution and delight people even more with FlatBay and Urbest wrapped up !

Très facile à déployer et à prendre en main pour les équipes

Rien à signaler pour l'instant, nous continuons le déploiement.

Thanks you Thomas! We look forward to supporting you further and bringing more value to your teams!

Interface extremely easy to use without any preliminary training and providing access to all functionality for me to operate.

Still some minor bugs to be fixed, but overall my experience was great.

Thanks Hugo!