USA Scheduler Reviews

Excellent customer service! The representatives were patient, prompt and extremely helpful.

Amazing

We are a large school (+2000 students and over 140 teachers) and USA Scheduler allows us to create the most balanced schedule while giving us the flexibility to make changes with ease

Customer service is excellent and always solves whatever issue we are having promptly.

WE can do the schedule compared to weeks. Saves a tremendous amount of time.It reduce the class conflicts for students.

Task and solution driven and I can optimize my school

USA Scheduler's customer service has been amazing. They are always asking for our feedback and willing to assist us in getting our schedules perfect.

USA Scheduler has streamlined the process each summer and throughout the year, making a critical task less demanding. If an opportunity presents itself I always reccomend USA Scheduler.

[SENSITIVE CONTENT] gives the best customer service. If I do have a question or concern he is quick to answer the question or solve the question coming up. [SENSITIVE CONTENT] is also very good at training a new user on the software until they feel comfortable to step out on their own. Once I learned the software, it became so easy and intuitive to navigate. [SENSITIVE CONTENT] has been there every step of the way.

My experience using this product over the years has been exceptional. It has produced functional schedules in a fraction of the time it used to take in the past. Love this product.

The customer service has been outstanding. They responded quickly to emails and when I needed direct help, they set up virtual meetings.

It takes YEARS (decades?!) to build good timetabling software, so, like all its competitors, the interface is a little dated and its installation (local or networked) definitely has a millenium feel to it.. but [SENSITIVE CONTENT HIDDEN] is working on buliding a cloud based version I am told :-)

What a fantastic service! The BEST thing throughout this experience was the unbelievable customer support whom I worked with. They were quick to replies and were so extremely helpful. I look forward to working with them again!

Last year it took 4 of us several weeks to compile our dual-curriculum schedule by hand. This year, I collected our course selection data and sent it to USA Scheduler and they have been doing all the hard, thoughtful and detailed work in an impressive short amount of time! The support is quick and super helpful. Our schedule is still a work in progress and I can't wait to see the end result. Thank you Jake and Jenifer!

The tech support is amazing. I tend to get overwhelmed with programming the upcoming school year and this software made it stress free.

This schedule program has saved my summer. The staff is amazingly supportive. There is nothing Jennifer Jost and her co-workers (Jake and Annie) won't do to help me. I have changed the parameters of our schedule several times and they keep finding ways to make it work. They are flexible and very caring.

Fantasic product for Administrators tied of Scheduling every year. We had used multiple scheduling formats and this one is the most flexible and easiest to do. We learned things in year one that will make year two even better. Jen and Jake are top-notch professionals to work with.

We are a very big school of 3300 students with many requirements. This was my first year of doing the master scheduler and working with USA Scheduler was an absolute pleasure. They were quick to respond and they set up my schedule according to our big school needs. The software was able to address all of our requirements. We also offer a lot of single class courses and this worked out great. The accuracy of the program was very high and has made life so much easier. Our staff reported that when the school opened that it was the best scheduler start up ever. Not bad for a first time scheduler teacher.

USA scheduler is a wonderful tool for helping schedule our classes. Jake was extremely helpful, and was able to add features that our school required. Also, USA scheduler has many features that add ease to the scheduling of even the smallest details. When first using the product, it can be a bit difficult to get your bearings, but after just a short time, the UI becomes very intuitive. Also, after...

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This product does exactly what I need it to do. We were anxious about our schedules due to expansion of our student number, subject options, while facing limitations in space. This software worked out how to use all of our resources optimally, solved some challenging puzzles and gave me piece of mind. Having said that, the best part of the experience was the service and support we received from Jake, who took on a great part of the work for me, was very responsive and calm throughout the whole process. All in all a very reassuring and stress-free experience.

Do not look anywhere else, this is the program and company that will set your mind to ease regarding your schools' scheduling. Jake has been a pleasure to work with and nothing will stand in his way to make his clients happy. When I had a request, he would change within minutes to ensure the schools needs were met (and there were several conditions we had to conform to). The program itself takes into consideration all the factors you set out with minimal student and teacher conflicts. I highly recommend Jake and his team because he has, quite simply, made my "scheduling" life so much easier. Well done and I look forward to working with Jake in the future.

Jake was the best vendor partner with whom I have ever worked! Phone contacts and questions were often responded to within minutes. Jake was patient with our school personnel as he provided training and made modifications to the schedule as we discovered new constraints when reviewing the schedules he created. My only con with the software was my end user experience trying to save the updates I made to the schedule. I felt dependent on Jake to assist with what were probably minor changes.

Our school has unique scheduling requirements due to the type of students enrolled. And because of their needs our scheduling is a logistical nightmare! Once we started working with Jake at USA Scheduler, we were amazed at how easy he made our schedule. The whole stress of making our schedule has now been alleviated! In addition, Jake is a pleasure to work with. He is extremely competent and easy to work with! The software is easy to work with and we are looking forward to a long lasting relationship with USA Scheduler!

I found USA Scheduler last summer when I was no longer able to make our school's master schedule work on my own because our school's enrollment has decreased such that we have an unbearable amount of singleton classes. It is extremely hard to create a workable schedule with those parameters. Jake at USA Scheduler has created an amazing product that finds solutions for even the hardest schedules. I was only able to successfully schedule 64% of the classes on my own. with USA Scheduler, Jake was able to get 99% of the classes scheduled in a fraction of the time. His work is professional, courteous, organized, and timely.

Our school had three main priorities/limitations as we built our schedule: (1) differentiated classes (AP, Honors, accelerated, regular, special needs, etc.), (2) student choice, and (3) space constraints (we operate in a small building where rooms are shared between teachers, and/or our teachers need to travel). Jake at USA Scheduler made that all happen. He came back to me with only a few tweaks to be made, and the turn around was just a day or so, and the tweaks I needed to make were done and ready to be presented to our team of teachers in minutes. I highly recommend using USA Scheduler for fulfilling an optimum schedule for your school