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Virtuagym
5
116
4
71
3
24
2
22
1
31
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-One Gym, Studio & PT Management Software
Table of Contents
Virtuagym - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Virtuagym overview


Based on 264 verified user reviews
What is Virtuagym?
By industry, Virtuagym reviewers are most commonly professionals in health, wellness and fitness (62%). The most frequent use case for Virtuagym cited by reviewers is membership management (50% of reviewers).
What do users say about Virtuagym pricing?
Some reviewers appreciate Virtuagym’s flexible pricing and tailored plans, and they indicate that occasional discounts add value. However, many users report high costs, unclear pricing, unexpected charges, and frustration with the lack of a free trial.
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Ease of Use
Client Support
Gym and Fitness
Pricing
Bugs and Issues
Scheduling
Virtuagym’s user interface
Virtuagym review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.7
Features
3.8
Ease of use
3.8
Customer support
3.8
Reviews sentiment
What do users say about Virtuagym?
Users say Virtuagym offers a wide range of tools for fitness businesses, with customizable branding, class scheduling, and member management that help streamline operations. They find the mobile app user-friendly and appreciate features for tracking workouts, nutrition, and client progress, though they report the browser platform feels outdated and some functions require too many steps. They value the ability to build community and integrate with other software, but feel integration with wearables and creative options are limited.
Reviewers indicate customer support is inconsistent, with some praising responsive assistance and others frustrated by slow replies and unresolved issues. They mention frequent bugs, glitches, and billing challenges, and feel pricing is high compared to alternatives. They report nutrition tracking is less robust than competitors and wish for more flexibility in scheduling and invoicing.
Select to learn more
Who uses Virtuagym?
Based on 264 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Virtuagym's key features
Most critical features, based on insights from Virtuagym users:
All Virtuagym features
Features rating:
Virtuagym alternatives
Virtuagym pricing
Value for money rating:
Starting from
29
Per year
User opinions about Virtuagym price and value
Value for money rating:
To see what individual users think of Virtuagym's price and value, check out the review snippets below.
Malika Z.
Administrative assistant
Eimantas G.
Wellness Coach
Virtuagym integrations (9)
Integrations rated by users
We looked at 264 user reviews to identify which products are mentioned as Virtuagym integrations and how users feel about them.
Integration rating: 4.0 (3)
Integration rating: 4.5 (2)
“the only payment processor that can be used with the software.”

Michael W.
Owner
Integration rating: 5.0 (2)
“Mollie is een aanbieder van verschillende betalingsopties en dus essentieel als je een webshop hebt.”
Gert D.
Hondenuitlater en oppasser
Integration rating: 4.0 (2)
“We have used it in the past, not active anymore but as far as I can remember it was too much data to manage.”
Rushna M.
Donor Care Lead
Integration rating: 5.0 (1)
“Wix was our ecommerce platform when we first used PayPal, so the integration was critical. PayPal gave customers another trusted checkout option, which was useful, but the merchant-side setup was frustrating. Even though our store was already establi”
“The Wix integration was important because it was our ecommerce platform at the time, so order import, label creation, and fulfillment depended on that connection working. ShipStation did pull in orders, but the overall workflow still had enough issue”

Jonathan S.
Founder
Integration rating: 4.0 (1)
“Payments are a vital part of any operation and Adyen offers impeccable service.”
Marko S.
Administrator
Virtuagym customer support
What do users say about Virtuagym customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Virtuagym customer support.
A handful of users found Virtuagym's support team highly responsive, knowledgeable, and consistently helpful during setup and ongoing use.
Multiple users appreciated easy access to customer service, noting their willingness to guide, educate, and resolve issues promptly.
A portion of users reported slow response times, frequent staff changes, and lack of specialist knowledge in customer support.
Several reviewers experienced poor communication, unhelpful attitudes, and frustration with unresolved issues or delayed assistance.
Support options
Training options
To see what individual users say about Virtuagym's customer support, check out the review snippets below.
“It's easy to use and the customer service is on a high level.”
Referinio P.
Owner
Virtuagym FAQs
Virtuagym has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business
These products have better value for money
Q. What is Virtuagym used for?
The complete Virtuagym software accommodates various fitness features, such as a nutrition app, a workout app, a membership management platform with a recurring billing system for each client, a custom business portal displaying your brand colors and images and an entry tag for clients Reduce your administrative tasks after completing your setup and focus on training clients, promoting and growing your business and increasing your revenue stream. The system also includes an online shop that can be automatically integrated with income reports, as well as mobile apps for iOS and Android phones. Manage all your administrative tasks faster, from sign-up to contract renewal to payment processing, so you and your staff can focus on adding real value. With this powerful solution, it’s easier than ever before to keep your business organized at the back-end, while offering your clients a hassle-free experience. Contract Management Manage both contact and contract details in one place. Create customized gym memberships to suit your gym's business model, with limited access, auto-renewal, and trial memberships. Payment Processing Streamline your accounting with automated billing. Allow your members to pay online and start processing your payments through all major providers and integrate with leading payment platforms. Access control Streamline your check-in process with a solution that fits your facility and keep an eye on attendance numbers for optimized planning. Fitness Coaching App Coach your gym members virtually & track their progress with a complete toolset, customizable to your business. Add any sessions you have with them to their schedule that can be easily accessed via their app or synced with their Google calendar Nutrition Coaching Easily compose meal plans and assign them to your clients with a database with over 100,000+ products at your fingertips. Training Schedule The Workout Editor empowers you to create personalized workout plans, send them directly to your clients' phones and track their progress. Lead Management Focus your marketing and sales efforts for maximum success and nurture your prospects to become solid leads and loyal members. Business Analytics Realize your growth ambitions with the power of data: gain actionable insights and use AI-forecasts for a complete and in-depth overview of your business. Webshop Deploy your own customized webshop to cross-sell, upsell and add to your club’s benefits at the touch of a button. Online Community You're key to retention: enable your clients to always be in touch and build them a social support system. Challenges & Leaderboard Motivate your clients to reach their goals faster and boost motivation with engaging challenges. Questionnaire Save time on getting your clients started on their health journeys and keep track of their feedback: user-friendly questionnaires allow you to easily gather information and track progress through a predefined list of questions. Video Platform 1000+ workout videos and integrated platform for custom videos Custom Mobile App Build your brand with your own powerful fitness app How can a fitness software help grow your business Purchasing management software can certainly help grow your business in a number of ways. You will be able to successfully engage your existing members and better understand their wants and needs using our extensive tools. Our gym management software can also help you market your gym or studio to potential members helping you reach a wider audience and bring in more new members. Overall, it can help your business operate more efficiently, provide a better experience for your members, and give you the tools you need to make informed decisions about how to grow your business.
Q. Does Virtuagym support mobile devices?
Virtuagym supports the following devices:
iPhone, iPad, Android
Q. What level of support does Virtuagym offer?
Virtuagym offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum

















