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VISCO vs TouchStone Business System Comparison

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Overview

VISCO is a web-based enterprise resource planning (ERP) solution for small and medium-sized importers and wholesale distributors....

TouchStone is a cloud-based process development and management solution for small businesses to manage their standard operating...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

95

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

17

14

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.9

5

4

3

2

1

20

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It's very easy to maneuver and in comparison to other programs I've used in the past this is the best. If myself or any of my colleagues ever need assistance the customer service team is wonderful.

JO

Jenna O.

Their support team is made up of quality people and you have to respect a company where the executive team is always willing to help out, even with just support. The team is accessible and responsive.

ET

Erin T.

The entire process was great, from the initial proposal to the implementation. While they had great standard features, they were pretty accommodating with specific customizations as well.

ET

Erin T.

Pros

The support by TouchStone is excellent. We have used it successfully to create process driven systems that enable growth and maintain a great culture and maintain consistency.

JL

John L S.

I like that its very easy to customize every aspect of the program. Its also nice that what ever you do, your able to go in and restore it.

GT

Gretchen T.

The customer support is amazing and always there to help. Great experience so far.

MW

Marybeth W.

Cons

There is a steep learning curve when getting started with this software, worse if you're unused to the terms that VISCO uses for product movement.

AH

Alexander H.

We made the mistake of thinking too broadly and ended up asking for some projects that we don't use.

ET

Erin T.

Too much automation causes lot of errors and then have to call VISCO to fix it.

KS

Kejal S.

Cons

My personal problem with the software is not the software itself but my lack of time to spend on building the workplans that we need.

KW

KATHLEEN W.

The most difficult thing for us is taking the time to get familiar with all aspects and to remember to go to Touchstone instead of the myriad of notepads and physical documents (breaking bad habits).

LD

Lecia D.

We always look at a business as a chain with many systems and processes throughout it and without Touchstone there is no other way to organize, train, hold accountable and properly grow a business.

bc

brad c.

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features79
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Cataloging/Categorization
  • Collaboration Tools
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Demand Forecasting
  • Distribution Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • EDI
  • ERP
  • Financial Analysis
  • Financial Management
  • Fleet Management
  • Forecasting
  • Forms Management
  • Global Sourcing Management
  • Import/Export Management
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Process Change Tracking
  • Process Modeling & Designing
  • Procurement Management
  • Product Identification
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real-time Updates
  • Receiving/Putaway Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Returns Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Shipping Management
  • Sourcing Management
  • Status Tracking
  • Stock Management
  • Strategic Planning
  • Supplier Management
  • Supplier Qualification
  • Supplier Risk Management
  • Supply Chain Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Transportation Management
  • Vendor Management
  • Visual Workflow Management
  • Warehouse Management
  • Workflow Management
  • Total features13
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Cataloging/Categorization
  • Collaboration Tools
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Demand Forecasting
  • Distribution Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • EDI
  • ERP
  • Financial Analysis
  • Financial Management
  • Fleet Management
  • Forecasting
  • Forms Management
  • Global Sourcing Management
  • Import/Export Management
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Process Change Tracking
  • Process Modeling & Designing
  • Procurement Management
  • Product Identification
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real-time Updates
  • Receiving/Putaway Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Returns Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Shipping Management
  • Sourcing Management
  • Status Tracking
  • Stock Management
  • Strategic Planning
  • Supplier Management
  • Supplier Qualification
  • Supplier Risk Management
  • Supply Chain Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Transportation Management
  • Vendor Management
  • Visual Workflow Management
  • Warehouse Management
  • Workflow Management

Integrations

  • Total integrations7
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrationsN/A
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier